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Sheraton Brooklyn New York Hotel

4.0 star property

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Photo gallery for Sheraton Brooklyn New York Hotel

Reception
Lobby
Lobby
Exterior
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
228 Duffield Street, Brooklyn, NY, 11201
  • Place, Brooklyn Tabernacle
    ‪3 min walk‬
  • Place, Brooklyn Paramount
    ‪5 min walk‬
  • Place, Brooklyn Bridge
    ‪9 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Double Beds (Club Level)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Club Level)

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Double Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

8.2 out of 10
Very good
(224 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

8.0 out of 10
Very good
(91 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Club Level)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Club Level)

7.4 out of 10
Good
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Double Beds

7.6 out of 10
Good
(7 reviews)
  • 49 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Presidential Suite, 2 Bedrooms

  • 49 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,900 reviews
The price is €219
includes taxes & fees
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About this property

Sheraton Brooklyn New York Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and WiFi in public areas. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available on request.
Sheraton Brooklyn New York Hotel offers 321 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature down duvets. 42-inch LCD televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Brooklyn hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Sheraton Brooklyn New York Hotel's great location. During your stay, you're just a quick walk from Manhattan Bridge. Enjoy features like a restaurant, a bar and dry cleaning service.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi and wired Internet for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • 10 minutes by foot from Brooklyn Bridge and a 3-minute drive from Barclays Center Brooklyn
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Sheraton Brooklyn New York Hotel. The hotel can provide concierge services, limo/town car service, and wedding services.

This 4-star Brooklyn hotel is smoke free.

Avere – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Avere

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (58 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 9:00 PM to 9:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Pet fee: USD 20.00 per accommodation, per night plus a one-off USD 150.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 9:00 PM and 9:00 AM. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel
Sheraton Hotel Brooklyn New York
Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel Hotel
Sheraton Brooklyn New York Hotel Brooklyn
Sheraton Brooklyn New York Hotel Hotel Brooklyn

Sheraton Brooklyn New York Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 818 out of 1622 reviews
Rating 8 - Good. 364 out of 1622 reviews
Rating 6 - Okay. 234 out of 1622 reviews
Rating 4 - Poor. 96 out of 1622 reviews
Rating 2 - Terrible. 110 out of 1622 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Ben

Liked: Cleanliness, staff & service
Average room
Stayed 1 night in Dec 2025

10/10 Excellent

Pierre

Stayed 3 nights in Feb 2026

10/10 Excellent

Chun

Stayed 1 night in Feb 2026

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very pleasant. Room was clean and updated. Bed was comfortable!
Stayed 1 night in Feb 2026

10/10 Excellent

mariel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2026

10/10 Excellent

Wade

Stayed 2 nights in Dec 2025

10/10 Excellent

Sean

Great tha ks
Stayed 3 nights in Jan 2026

8/10 Good

Robert

Stayed 7 nights in Jan 2026

10/10 Excellent

LISETTE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and excellent customer service
Stayed 4 nights in Feb 2026

4/10 Poor

dyasia

The room wasn’t as clean as I expected to be. Also, I had a minor.
Stayed 1 night in Jan 2026

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities
Mostly good. I am surprised (negatively) that for non-members the daily wifi cost is $14+. I've never come across something like that. The down button for one of my elevators was missing and didn't get fixed though i mentioned it to the reception. E
Stayed 3 nights in Feb 2026

2/10 Terrible

Ruth

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First room we got, the heat didn't work, the bed sheet had stains on it, the toilet was dirty and the tv was not working. We tried to call and the phone didn't work. Had to go downstairs 3 different times for them to change us room. Second room same thing, tv didn't work and shower was dirty.
Stayed 4 nights in Jan 2026

2/10 Terrible

Wadlyn

First the bathroom was dirty, they changed our room to accessible room with no counter space on the bathroom. The 3rd room the bathroom was dirty once again and outdated. The water pressure was very hard then soft, hot then cold. For the price paid, it should have been cleaner and updated.
Stayed 2 nights in Jan 2026

6/10 Okay

Olga

Stayed 2 nights in Dec 2025

10/10 Excellent

Bri

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Allison

Stayed 4 nights in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Good clean hotel. Front desk people nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Donald

Stayed 3 nights in Jan 2026

2/10 Terrible

Richard

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible hotel
Stayed 1 night in Jan 2026

10/10 Excellent

katilia

Very accommodating during the snow storm
Stayed 2 nights in Jan 2026

8/10 Good

Marsha, WAPPINGERS FALLS

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the area was convenient.
Stayed 1 night in Jan 2026

10/10 Excellent

Beatrice, Bronx

Liked: Property conditions & facilities
Noooooo
Stayed 4 nights in Jan 2026

8/10 Good

Rodney J

Stayed 2 nights in Jan 2026

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
easy checkin, good location.
Stayed 1 night in Jan 2026

10/10 Excellent

James, Northampton

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff wonderful. Easy access from the subway. Rooms clean, and made up every day.
Stayed 3 nights in Jan 2026

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