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Quality Inn Hampton - Newport News

2.5 star property

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Photo gallery for Quality Inn Hampton - Newport News

Breakfast area
Seasonal outdoor pool
Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Reception

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
2138 West Mercury Blvd, Hampton, VA, 23666
  • Place, Peninsula Town Center
    ‪6 min walk‬
  • Place, Hampton Coliseum
    ‪2 min drive‬
  • Place, Hampton Roads Convention Center
    ‪2 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, blackout curtains
Best Western Hampton Coliseum Inn
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.8 out of 5, Good, 1,002 reviews
The price is €74
includes taxes & fees
26 Nov - 27 Nov
Best Western Hampton Coliseum Inn

About this property

Quality Inn Hampton - Newport News

Tuscan-style hotel with seasonal outdoor pool and 24-hour front desk
This hotel features coffee/tea in a common area, a seasonal outdoor pool and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a vending machine.
Quality Inn Hampton - Newport News offers 126 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
During your stay at Quality Inn Hampton - Newport News, you'll be within walking distance of Hampton Roads Convention Center. Enjoy features like free WiFi in public areas and free self-parking, plus concierge services.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, a lift and a vending machine
  • Just a 3-minute drive from Hampton Roads Convention Center and a few minutes from Hampton Coliseum
Quality Inn Hampton - Newport News offers its guests a seasonal outdoor pool, a vending machine, and coffee/tea in common area. WiFi is free in public spaces. Quality Inn Hampton - Newport News also features concierge services, laundry facilities, and a lift. Self parking is free. A complete renovation of Quality Inn Hampton - Newport News was completed in May 2020.

Smoking is allowed in designated areas at this Tuscan-style Hampton hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Designated smoking areas
  • Renovated entire property - May 2020
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Magnuson Hampton
Quality Inn Hotel
Quality Inn Hampton
Magnuson Hotel Hampton
Quality Inn Hotel Hampton

Quality Inn Hampton - Newport News Reviews

Reviews

6.0
Rating 10 - Excellent. 196 out of 830 reviews
Rating 8 - Good. 139 out of 830 reviews
Rating 6 - Okay. 127 out of 830 reviews
Rating 4 - Poor. 135 out of 830 reviews
Rating 2 - Terrible. 233 out of 830 reviews

5.6/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Shawn

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Pool was closed having a pool is the only thing that justifies their price
Stayed 1 night in Aug 2025

4/10 Poor

Danielle

Disliked: Cleanliness, property conditions & facilities
Needs remodeling badly.
Stayed 1 night in Aug 2025

2/10 Terrible

Tamara

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I did like was it was convenient to everything you need. Other than that, the property is dirty outside and inside. We had 2 rooms with children in them. The smoke detectors were hanging or missing in each room, the tubs were so filthy we went buy cleaners and disinfectant spray before using them. One of the rooms looked like the pullow case had already been slept on. One room had a desk with no chair and the refrigerator was not in the place for the refrigerator and was not working but was still leaking water. Addicts do live here and hangout around the hotel as well. One night when coming in from church, there were police all arpund the hotel searching for someone. The next morning as we were packing up to leave, you could see a possible homeless addict trying to surveillance cars to get into them as people are packing to leave. The workers never came around to our rooms to see if we needed anything and we had to search for them to get towels and washcloths for a 3 night stay. Everything was just filthy about the place. I would not recommend to anyone, especially if traveling with children.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ayanna

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing management
Stayed 2 nights in Aug 2025

4/10 Poor

Shaun

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A lot of activity in this property. Drugs, the place is absolutely filthy. Carts everywhere, people hanging outside at night, elevator not working, strong cigarette smells even in non smoking rooms, even saw people hunching in the corner of the parking lot outside of their car. It’s crazy. Never again
Stayed 1 night in Aug 2025

2/10 Terrible

Tanairis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked through Expedia and requested a non-smoking room, but was still put in a smoking room with a strong odor and cigarette burns everywhere. Room looked surface-cleaned but was filthy—grime, stains, dirty trash bags, and an old, stained shower curtain. Sheets and towels had marks, and the bathroom was in terrible condition. Staff were unprofessional, charged more than quoted for early check-in, and to top it off, someone banged on the door yelling “PEST CONTROL!” just an hour after I arrived. Checked out immediately. Unacceptable that Expedia would recommend this place.
Cigarette burns
Grime and filth
Build up on vent
Stayed 1 night in Aug 2025

8/10 Good

Nicholas

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Bed was comfortable and table with 2 chairs is a very nice bonus.... otherwise, average in every way. Cig burn holes on bed sheets do not make good first impression, but my lower rating comes from dust and pub hairs in the bathroom floor corners, which show a lack of seriousness toward cleaning. Good for a stay with naughty girlfriend, but maybe not the whole family
Stayed 1 night in Aug 2025

2/10 Terrible

Sean

Travelled with family
Disliked: Property conditions & facilities
Everything was trash don’t stay here I promise you the reviews are real
Stayed 2 nights in Aug 2025

2/10 Terrible

Tracey

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty disgusting hotel

The first room the toilet was broken and bug in the shower. The second room stunk of Indian food and incense. Bed spread and sheets were stained. Towels were dingy and stained. Carpeting was gross. There was a 2 inch gap at bottom of the door which leads to the outside. Anything could have crawled under the door. Place was disgusting! We were in town to bury our son. Having to deal with all these issues was awful.
Stayed 2 nights in Aug 2025

2/10 Terrible

Javon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated needs to be destroyed and remodeled
Stayed 2 nights in Aug 2025

4/10 Poor

Mark

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty & noisy
Stayed 3 nights in Aug 2025

8/10 Good

Martin

Stayed 4 nights in Aug 2025

2/10 Terrible

Ann Marie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property doesn’t offer house cleaning even if u booed for a week they’ll only clean after u checkout AC wasn’t working and dirty Y'all need to renovate the whole building
Stayed 2 nights in Aug 2025

2/10 Terrible

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away!

Please don’t ever book here. Definition of a flea bag. Disgusting room. Someone was murdered in parking lot a few days before my arrival.
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Its a nice property and the staff is very friendly
Stayed 1 night in Jul 2025

2/10 Terrible

Verdell

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was not a place I would stay. I booked it by mistake.
Stayed 2 nights in Aug 2025

4/10 Poor

Michael

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Pool was not open during scheduled hours. No fridge in room and when called about it, none was provided.
Stayed 1 night in Aug 2025

10/10 Excellent

Tabatha M

Liked: Staff & service
Coffee maker not so nice and refrigerator small
Stayed 2 nights in Jul 2025

10/10 Excellent

Taj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff and nice and clean room
Stayed 1 night in Jun 2025

10/10 Excellent

Joni, Waynesboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I CANNOT SAY ENOUGH GOOD THINGS ABOUT THIS HOTEL AND THE STAFF!! TO TOP BOTTOM, TO NOTCH SERVICE AND PROFESSIONAL from the moment we walked in the door!! My (now) husband and i came to Hampton to be married. This was our 1st do getting into town, staff was so accommodating and went above and beyond to make out stay INCREDIBLY SPECIAL!! Beyond that, the ruin was very very clean, bed was comfortable, breakfast enjoyable, *i love the little pancake maker!! The oil was great, just an incredible experience overall!! Ive stayed in MANY MANY HOTELS, NONE of which compare to the amazing senile and staff we received at Quality Inn Hanpton. Thank you Mr Alexander (i believe that is correct) we will be been OFTEN!! THIS IS OUR NEW FAVORITE PLACE ! ❤️
Stayed 2 nights in Jul 2025

2/10 Terrible

Caridad

Disliked: Cleanliness, staff & service, property conditions & facilities
Sheets had stains and rooms smell terrible
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never trust a photo

Linens were stained, lamp was rusty, sink was pitted, outside was dirty, room with ice machine smelled of urine
Stayed 1 night in Jul 2025

10/10 Excellent

Yesenia

Stayed 2 nights in Jul 2025

2/10 Terrible

Logan

Stayed 2 nights in Jul 2025

4/10 Poor

Georgia

Disliked: Cleanliness, property conditions & facilities
The room was awful the bed was awful nothing like the pictures bathtub had stains in it
Stayed 2 nights in Jul 2025