DoubleTree by Hilton Hotel Niagara Falls New York

4.0 star property

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Breakfast, lunch and dinner served
Bar (on property)
Room, 1 King Bed, Balcony, River View | Premium bedding, in-room safe, iron/ironing board, free WiFi
Terrace/patio
Business centre

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

Map
401 Buffalo Ave, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪3 min walk‬
  • Rainbow Bridge
    ‪15 min walk‬
  • Cave of the Winds
    ‪16 min walk‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪12 min drive‬

Room options

Junior Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

Executive Suite, 1 King Bed

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Jetted Tub, River View (Balcony)

  • 46 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony, River View

  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, River View

  • 37 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, River View

  • 37 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Jetted Tub, River View

  • 56 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Balcony, River View

  • 46 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Jetted Tub, River View

  • 46 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Hotel Niagara Falls New York

Riverwalk hotel with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking.
DoubleTree by Hilton Hotel Niagara Falls New York offers 192 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. 43-inch LCD televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
DoubleTree by Hilton Hotel Niagara Falls New York's great location gets high marks from our customers. During your stay, you're just a quick walk from Niagara Falls State Park. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Niagara Falls State Park and a 4-minute drive from Cave of the Winds
  • Local-area shuttle service available for a fee
DoubleTree by Hilton Hotel Niagara Falls New York offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 16000 square feet (1486 square metres) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at DoubleTree by Hilton Hotel Niagara Falls New York. Parking is available for a fee.

This 4-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
Parkway Prime – This steakhouse serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Parkway Prime

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,000 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 8 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 25.00 per person
  • Self-parking fee: USD 15.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Niagara Falls New York
DoubleTree Hilton Niagara Falls New York
DoubleTree by Hilton Hotel Niagara Falls New York Hotel
DoubleTree by Hilton Hotel Niagara Falls New York Niagara Falls

DoubleTree by Hilton Hotel Niagara Falls New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 579 out of 1001 reviews
Rating 8 - Good. 234 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chantelle, Maple

Liked: Cleanliness, staff & service, property conditions & facilities
Fine hotel
Stayed 1 night in Feb 2025

8/10 Good

Lisa

Stayed 1 night in Nov 2024

2/10 Terrible

Amber

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to check into the hotel with my children for a weekend cheer competition. I was told the reservation was cancelled by the hotel 30 minutes prior to arriving. I was told that they tried to charge a card on my account prior to my arrival and the card was expired so they cancelled it. I also had a valid card linked to my account that they did not try. I was not notified about any of this until we were trying to check in. Then we were told that the rooms were all booked and they had already given our room up. The booking was still showing up in Expedia as booked. No notification of cancellation. No apologies or anything from the hotel manager. Very poor experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Rhyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay! Definitely be back!

Very professional service. Clean and comfortable room. Excellent food. And of course the cookies 🍪 😋 delicious
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Everything has been just fine. Nice spacious room. Lots of TV channels to choose.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Tia

Stayed 2 nights in Feb 2025

10/10 Excellent

Norm

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful and we love the pool and hot tub!
Stayed 2 nights in Feb 2025

10/10 Excellent

Alina

Stayed 2 nights in Feb 2025

6/10 Okay

Abdallah

Liked: Cleanliness
Good location
Stayed 1 night in Feb 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great. We had an issue with our room. Josh accommodated us with such great professionalism and care. Will definitely be back!
Stayed 1 night in Feb 2025

4/10 Poor

Rainah

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Yasmeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Booked two River view rooms with balcony. One of the rooms had heating issues, so they switched that with a no-balcony room. I contacted hotels.com, but wasn’t compensated fairly given the hassles. Other than that, it was quite a good stay for a night. Clean rooms, great river views, and a good restaurant for breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and nice. Pool area was well maintained and the rooms were very clean. The gentleman at the front desk was extremely kind and helpful.
Stayed 1 night in Jan 2025

6/10 Okay

Rashida

Business traveller
Liked: Staff & service, property conditions & facilities
Great stay, I just didn’t like that we had to pay for parking with all the money I spent for the room parking should’ve been included
Stayed 2 nights in Jan 2025

10/10 Excellent

rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and quiet and you can walk to places
Stayed 2 nights in Jan 2025

10/10 Excellent

Craig

Everything
Stayed 2 nights in Jan 2025

10/10 Excellent

Alicia

Stayed 1 night in Jan 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

4/10 Poor

john

Stayed 1 night in Nov 2024

10/10 Excellent

Yadeliz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing,clean, quiet and restaurant/bar was the boom
Stayed 1 night in Jan 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional hospitality…
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s at a great location
Stayed 3 nights in Dec 2024