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Come Inn Hotel

3.5 star property

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Photo gallery for Come Inn Hotel

Hallway
Standard Twin Room, 1 Bedroom | Premium bedding, in-room safe, desk, blackout curtains
Front of property – evening/night
Reception
Junior Suite | Living area | TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
Arganaty Str. 13, Astana, 010000
  • Hazret Sultan Mosque
    ‪9 min walk‬
  • The US Embassy and the Consulate in Kazakhstan
    ‪9 min walk‬
  • Bayterek Tower
    ‪5 min drive‬
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom | Premium bedding, in-room safe, desk, blackout curtains

Standard Double Room, 1 Bedroom

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Living area | TV

Junior Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 1 Bedroom

Standard Twin Room, 1 Bedroom | Premium bedding, in-room safe, desk, blackout curtains

Standard Twin Room, 1 Bedroom

  • 16 sq m
  • Sleeps 3
  • 2 Queen Beds

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About this property

Come Inn Hotel

Hotel with free breakfast, a quick walk to Hazret Sultan Mosque
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service and laundry facilities are on-site.
Come Inn Hotel offers 46 accommodations with a safe and complimentary bathrobes. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

During your stay at Come Inn Hotel, you're just a quick walk from Hazret Sultan Mosque. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Within a 15-minute walk of Hazret Sultan Mosque and The US Embassy and the Consulate in Kazakhstan
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Come Inn Hotel. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Come Inn Hotel was completed in June 2017.

Smoking is allowed in designated areas at this 3.5-star Astana hotel.

Guests are served a free cooked-to-order breakfast daily from 7 AM to 10 AM.
Come Inn Hotel has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 2017
  • Designated smoking areas (fines apply)
  • Renovated entire property - June 2017

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 3500 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Come Inn Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Up to 2 children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.

Property is also known as

Come Inn Hotel Astana
Come Inn Hotel Nur-Sultan
Come Nur-Sultan
Come
Hotel Come Inn Hotel Nur-Sultan
Nur-Sultan Come Inn Hotel Hotel
Come Inn Hotel Nur-Sultan
Hotel Come Inn Hotel Nur-Sultan
Nur-Sultan Come Inn Hotel Hotel
Come Nur-Sultan
Come
Hotel Come Inn Hotel
Come Inn Hotel Nur-Sultan
Come Nur-Sultan
Come
Hotel Come Inn Hotel Nur-Sultan
Nur-Sultan Come Inn Hotel Hotel
Hotel Come Inn Hotel
Come Inn Hotel Hotel
Come Inn Hotel Astana
Come Inn Hotel Hotel Astana

Come Inn Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3 out of 11 reviews
Rating 8 - Good. 5 out of 11 reviews
Rating 6 - Okay. 3 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Happy to meet friendly receptionist. Sad to tell there is no lift to level 2.
Stayed 2 nights in Sep 2019

10/10 Excellent

Natalia/Galina, Brooklyn, US/Altai krai, Russia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel! Very friendly staff, always happy to help and answer all questions, good breakfast, clean rooms, good location of the hotel. Will definitely recommend this hotel to our friends and relatives.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Tiny walls

Nice to stay but it was draft in a room. Breakfast good also. One important thing is tiny walls... very tiny... very very tiny. Reception guys friendly but I think price could be lower.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed for 2 nights no room service. I had to ask couple of times and wait to change the towels and remove the trash.
Stayed 2 nights in Sep 2018

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel and nice casual restaurant

It has a decent restaurant below. Communication is a little difficult but we managed. The location isn’t great and it doesn’t have a kettle in the room but they brought me one but with no cup, lots of funny things like that happened but they were overall nice and tried to help. The location is a bit far out but not too bad. It’s clean. There is not a safe in the room. The internet could use some work. It’s not bad for the price.
Stayed 3 nights in Aug 2018

8/10 Good

n_s4, England

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and has room service

Room was clean and new, room service was reasonable, however location was a bit poor in a quiet part of Astana and was a bit run down.
Stayed 1 night in Jul 2018

6/10 Okay

PHILLIP, TEXAS

Liked: Cleanliness, property conditions & facilities, room comfort
HOTEL IS WITHIN WALKING DISTANCE OF BEAUTIFUL MONUMENTS, BUT FAR FROM THE REAL ASTANA. RESTURANT POOR AND LIMMITED MENU. NOTHING ELSE NEAR. STAFF DOES NOT SPEAK ENGLISH.
Stayed 3 nights in May 2018

8/10 Good

Lizbeth Susana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy cómodo y limpio, el único detalles es que no hablan inglés es un poco complicado que te entiendan, se esfuerzan pues usan el traductor, sin embargo considero que sería importante el hablar otro idioma.
Stayed 1 night in Nov 2019

6/10 Okay

티무르, 서울

Liked: Cleanliness, property conditions & facilities, room comfort

가격 대비 괜찮은 가성비를 가진 호텔이네요 호텔의 식당을 외부인 식당과 겸비하는 부분 불편

호텔 식당의 접근성 떨어짐 엘리베이터 없어서 캐리어 이동 어려움 식당 음식 종류가 적음 객식은 꺠끗하고 편안함. 로비 공간도 적정한 사이즈의 편안함. 주변은 도심지에서 좀 떨어져 한적한 편이고 주변에 부대시설은 거의 없음 주변이 현재 외교단지로 현재 한창 공사중으로 약간은 어수선한 상태임. 객실 요금은 저렴하여 만족함.
Stayed 1 night in Aug 2018

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Очень чистый новый отель. Прекрасные завтраки. В ресторане есть лаундж зона с кальянами. Но вокруг ещё стройка польным ходом.
Stayed 2 nights in Jul 2018

10/10 Excellent

Gaukhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Come Inn

Олель Come Inn, расположенный на правом берегу г.Астана, порадовал меня уютными и чистыми номерами и замечательным завтраком. Сотрудники отеля очень милые и приятные. Проживанием в отеле осталась очень довольна :)
Stayed 2 nights in Dec 2017