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Hotel JAL City Naha

3.5 star property

Choose dates to view prices

Photo gallery for Hotel JAL City Naha

A spacious lobby with wicker sofas, wooden tables, and potted plants.
A buffet setup with multiple serving stations, including a variety of dishes and beverages.
A modern hotel corridor with a digital display on the left, a green-lit room in the background, and a patterned ceiling.
A hotel reception area with a digital menu board displaying restaurant hours and a sign for 'Bon Appetit'.
A modern hotel corridor with a wooden elevator, a reception desk, and a wall with decorative panels.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
1-3-70 Makishi Naha Shi, Naha, Okinawa-ken, 900-0013
  • Place, Kokusai-dori Shopping Street
    ‪2 min walk‬
  • Place, Makishi Public Market
    ‪3 min walk‬
  • Place, Tomari Port
    ‪12 min walk‬
  • Airport, Naha (OKA)
    ‪9 min drive‬

Room options

View all photos for Fourth Room

A hotel room with three beds, a desk, a TV, and a large window.

Fourth Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for J Premium Twin Room, Non Smoking

J Premium Twin Room, Non Smoking | Premium bedding, in-room safe, blackout curtains, iron/ironing board

J Premium Twin Room, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for J Premium Twin Room

A spacious lobby with multiple seating areas, a central coffee table, and a large glass wall.

J Premium Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Universal Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Universal Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room Non Smoking

A hotel room with a large bed, a small round table, a desk, a TV, and a window with curtains.

Double Room Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room (18 to 23 square metres / Non Smoking)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Twin Room (18 to 23 square metres / Non Smoking)

8.6 out of 10
Excellent
(17 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Wide Twin Room, Non Smoking

A hotel room with two beds, a sofa, a TV, and a small table.

Wide Twin Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Triple Room Non Smoking

A hotel room with two beds, a desk, a chair, and a TV.

Triple Room Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Fourth Room Non Smoking

A hotel room with three beds, a desk, a television, and a window with curtains.

Fourth Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds
  • Free Wi-Fi

View all photos for J Premium Fourth Non Smoking

A hotel room with two beds, a desk, and a seating area.

J Premium Fourth Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds
  • Free Wi-Fi

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About this property

Hotel JAL City Naha

Along with a restaurant, this smoke-free hotel has a business centre and conference space. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning.
Hotel JAL City Naha offers 302 accommodations with a safe and complimentary slippers. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Naha hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the shopping around Hotel JAL City Naha. During your stay, you're just a quick walk from Kokusai-dori Shopping Street. Enjoy features like free WiFi in public areas, plus a restaurant and a business centre.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Kokusai-dori Shopping Street and 14 minutes on foot from Yogi Park
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Hotel JAL City Naha. For a fee, parking is available.

This 3.5-star Naha hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Restaurant Bon Appetit – This restaurant serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,800 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 for adults and JPY 1,750 for children
  • A restaurant

Restaurants on site

  • Restaurant Bon Appetit

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3500 for adults and from JPY 1750 for children
  • Self-parking fee: JPY 1800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel JAL City Naha
JAL City Naha
Hotel JAL
Hotel JAL City Naha Okinawa Prefecture

Hotel JAL City Naha Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1005 reviews
Rating 8 - Good. 302 out of 1005 reviews
Rating 6 - Okay. 80 out of 1005 reviews
Rating 4 - Poor. 18 out of 1005 reviews
Rating 2 - Terrible. 22 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff are super helpful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Po Tai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
coninvent location, helpful staffs
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

FAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay overall. The location was very convenient and located right on Kokusai Street. Within walking distance of Makishi Public Market, shops, and restaurants. Highly recommend staying here.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

melanie

Liked: Cleanliness, staff & service, amenities
Everything is good enough for a nice 2 night stay and n naha
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Good location, nice hotel & room, very clean
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Kanako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location in the middle of Kokusai street but it wasn't noisy at all. The staff were very friendly and helpful.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Chor Keung

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness is great
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Right on the main strip of the city, super clean, quiet, amazing staff.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Kim Lun

Liked: Cleanliness, staff & service, amenities
All facilities are good conditions. Friendly staff. Location are excellent.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Elsa

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel that is super convenient to everything. Room was comfortable and we enjoyed our stay here.
Stayed 2 nights in May 2025
Verified

8/10 Good

Eunsik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

FAY

Liked: Cleanliness, staff & service, amenities
Great location, outstanding service from staff, and free gifts when choosing no cleaning option
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Ka Yiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and the staff are friendly.
Verified

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in May 2025
Verified

6/10 Okay

Calvin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Convenient location. Outdated room a bit worn. Laundry machines all out of service
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience for one night stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Very good location. Room is a reasonable size. Clean, friendly staff. Great breakfast. I would stay at this hotel again.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Yao Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and friendly. Rooms clean, beautiful lobby, shopping, restaurants right out the door. Monorail very close. Would recommend
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is centrally located to the main shopping district in Naha with great dining options close by. The staff was outstanding and facilities were great. I highly recommend this hotel when staying in Naha. Okinawa.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

We enjoyed our stay at the one near Haneda Airport so we immediately chose this one in Naha when we saw it on HDC. It was the same great experience.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Yeonji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lt was claean and the staff were so kind
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Juanita

Liked: Cleanliness, property conditions & facilities
Perfection, accommodated late check in and super convenient hotel. Clean and awesome
Stayed 8 nights in May 2025
Verified

8/10 Good

Maria Liza

Staff very cordial. Wish they provided a lounge that has an entertainment.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Kam Ping

Liked: Staff & service, amenities
The only thing can take is the location 👌
Stayed 1 night in May 2025

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