Candlewood Suites Orlando - Lake Buena Vista by IHG

Property class: 2.5

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Photo gallery for Candlewood Suites Orlando - Lake Buena Vista by IHG

Exterior
Premium bedding, desk, laptop workspace, blackout curtains
Premium bedding, desk, laptop workspace, blackout curtains
Premium bedding, desk, laptop workspace, blackout curtains
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
12341 Winter Garden Vineland, Lake Buena Vista, Orlando, FL, 32836
  • Place, Orlando Vineland Premium Outlets
    ‪3 min drive‬
  • Place, Disney Springs™
    ‪3 min drive‬
  • Place, Walt Disney World® Resort
    ‪4 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪24 min drive‬

Room options

Studio Suite, 2 Queen Beds, Accessible (Communications Accessible)

8.8 out of 10
Excellent
(27 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(184 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(78 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(124 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Single Bed

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, Multiple Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Similar properties

About this property

Candlewood Suites Orlando - Lake Buena Vista by IHG

An outdoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and a free theme park shuttle are also provided. Other amenities include self parking, a business centre and conference space. Weekly housekeeping is available.
Candlewood Suites Orlando - Lake Buena Vista by IHG offers 163 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Candlewood Suites Orlando - Lake Buena Vista by IHG. During your stay, you'll be within walking distance of Lake Bryan. Features include free WiFi in public areas and a free theme park shuttle, plus an outdoor pool.
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds, overall comfort and cleanliness
  • Just a 4-minute drive from Disney Springs™ and a few minutes from Orlando Vineland Premium Outlets
  • Free theme park shuttle service
  • Cats and dogs welcome for a fee
Candlewood Suites Orlando - Lake Buena Vista by IHG offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1120 square feet (104 square metres) and includes conference space. A library, a terrace, and barbecue grills are also featured at the business-friendly Candlewood Suites Orlando - Lake Buena Vista by IHG. For a fee, parking is available.

This Orlando hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free theme park shuttle
  • Secured, covered parking on site (USD 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,120 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 84.38 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 5.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 11.25 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 84.38 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Orlando Lake Buena Vista Aparthotel
Candlewood Suites Buena Vista Aparthotel
Candlewood Suites Orlando Lake Buena Vista
Candlewood Suites Buena Vista
Aparthotel Candlewood Suites Orlando - Lake Buena Vista Orlando
Orlando Candlewood Suites Orlando - Lake Buena Vista Aparthotel
Aparthotel Candlewood Suites Orlando - Lake Buena Vista
Candlewood Suites Orlando - Lake Buena Vista Orlando
Candlewood Suites Buena Vista
Candlewood Suites Orlando Lake Buena Vista
Candlewood Suites Orlando Lake Buena Vista by IHG
Candlewood Suites Orlando Lake Buena Vista an IHG Hotel
Candlewood Suites Orlando - Lake Buena Vista by IHG Hotel
Candlewood Suites Orlando - Lake Buena Vista by IHG Orlando

Candlewood Suites Orlando - Lake Buena Vista by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1655 out of 2445 reviews
Rating 8 - Good. 442 out of 2445 reviews
Rating 6 - Okay. 200 out of 2445 reviews
Rating 4 - Poor. 66 out of 2445 reviews
Rating 2 - Terrible. 82 out of 2445 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean. You can smell that they had just cleaned it when I first walked in. They allow me to do early check out, which was very nice. Front desk was pleasant and helpful. The parking is convenient.
Stayed 2 nights in Jan 2026

10/10 Excellent

Joseph

Stayed 1 night in Jan 2026

4/10 Poor

Kelly

Disliked: Cleanliness, property conditions & facilities
The walls in the room were dirty. The towels and wash cloths were dirty and just thrown in the bathroom not placed nicely. The room smelled and felt musty. The beds were horrendous. Sloped in the middle which made it 10 times more uncomfortable. The pillows smelled old. It was cheap so you literally get what you paid for. The best thing about the hotel was the location. It was 6 minutes from Disney springs and 14 minutes away from Disney. And when I checked out Jen was at the front desk she was amazing. Definitely went above and beyond when I wasn’t even expecting anything. So thank you.
Stayed 2 nights in Jan 2026

4/10 Poor

Konrad, Toronto

Disliked: Amenities, property conditions & facilities
Before arriving, I called ahead and spoke directly with the General Manager, explaining that this stay could be a precursor to becoming my regular hotel in the area if things went well. I specifically requested a quiet room on the highest floor. While I was technically placed on the highest floor, the room was surrounded by constant door slamming, children screaming, and loud banging, making it anything but quiet. The so-called amenities do not match what is advertised. • The washer and dryer, which were listed as perks, were mostly out of order. • The “heated” swimming pool was consistently cold. • The pool deck receives direct sunlight for only about one hour a day, which hardly qualifies as a resort-style experience. Despite this, I was charged an additional “resort fee.” Calling this property a resort is misleading at best. To make matters worse, rooms are not cleaned daily—housekeeping is provided only once per week. When I raised concerns about the resort fee, I was then pressured and gaslighted into signing a contract for future stays, at a nightly rate higher (in Canadian dollars) than what is publicly available on major travel sites, which felt completely inappropriate. Overall, this stay felt overpriced, poorly managed, and misrepresented. Ileana Chris At the front desk are the only reasons I’m giving this place 2 stars.
Stayed 10 nights in Dec 2025

10/10 Excellent

Shannon

Stayed 1 night in Jan 2026

8/10 Good

Nathan

Liked: Staff & service
Good location with restaurants, shops and drug store very close. If you like a basic stay with no frills, this is a great place
Stayed 4 nights in Jan 2026

4/10 Poor

Eduardo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I recently stayed at this hotel in Orlando and unfortunately the experience was disappointing. The bathroom in the room was in poor condition, the towels were very old and worn, and the pillows were extremely uncomfortable. The hallway had a very unpleasant smell, especially in the carpeted areas, which made the environment feel dirty and poorly maintained. The gym exists, but out of three treadmills only one was working. There were also no towels available in the gym. This is supposed to be a newer hotel, so it was surprising to see so many maintenance and quality issues. On top of that, I booked through Hotels.com and the total shown was 140 dollars, but I was charged an additional 20 dollars per day for parking, which was not clearly disclosed in advance. Overall, not a good experience and not what I expected. I would not stay here again.
Stayed 1 night in Jan 2026

2/10 Terrible

Jackie

Disliked: Cleanliness, amenities
The towels were dirty, the shower was backed up.
Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. It didn't have updates like usb and charging outlets, but it was clean. I thought everything was nice, but the parking lot outside had lots of litter like beer bottles and such.
Stayed 2 nights in Jan 2026

6/10 Okay

Tate

Stayed 3 nights in Jan 2026

10/10 Excellent

Rosycarmen

Liked: Cleanliness, property conditions & facilities
A male staff from the reception was VERY RUDE
Stayed 3 nights in Jan 2026

8/10 Good

Beth

Stayed 1 night in Jan 2026

10/10 Excellent

LeAnn

Nice hotel; no issues!
Stayed 1 night in Jan 2026

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property appeared clean overall, the beds were comfortable, and the staff at check-in were very friendly and welcoming. I was texted during the stay asking how things were going, but when I requested additional towels there was no response. The room was not serviced during the stay, which seemed common based on towels and trash bags left in the hallways. The bathroom vent either was not working or was very weak, as steam built up heavily during showers.
Stayed 4 nights in Jan 2026

4/10 Poor

Sau

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The receptionist was not so professional. The room was not so clean as shown in the website.
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Nice place, clean room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ilya

Stayed 1 night in Dec 2025

6/10 Okay

Jesus

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
La atención mala , hotel bien ubicado , pero muy descuidado , baños muy viejos , cortinas rotas , aire no enfría
Stayed 1 night in Jan 2026

6/10 Okay

Alex

Travelled with partner
Rooms outdated and not comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Vincent

Stayed 4 nights in Dec 2025

6/10 Okay

Ed

Liked: Cleanliness, staff & service
Long check-in time (over 20 minutes) even thought check-in line was short. Flashing light in bedroom was annoying for sleeping. My wife said all 3 containers in the shower (soap, shampoo, conditioner) contained the same substance.
Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Yes check in was easy. Just stayed one night
Stayed 1 night in Jan 2026

4/10 Poor

Ashley

Liked: Cleanliness, staff & service, amenities
For being a new hotel, there were a lot of things that did not work right In the room. When we checked in, there were only 3 towels in our room for 4 people. When we asked at the front desk, they were out of towels until the next day.
Stayed 2 nights in Dec 2025

2/10 Terrible

Christopher Clay

Stayed 3 nights in Dec 2025