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Crowne Plaza Orlando - Lake Buena Vista by IHG

4.0 star property

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Photo gallery for Crowne Plaza Orlando - Lake Buena Vista by IHG

Outdoor pool, pool loungers
1 bedroom, desk, laptop workspace, blackout curtains
Exterior
Property amenity
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
8686 Palm Pkwy, Orlando, FL, 32836
  • Orlando Vineland Premium Outlets
    ‪2 min drive‬
  • Disney Springs™
    ‪3 min drive‬
  • Disney's Typhoon Lagoon Water Park
    ‪4 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • Resort view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Balcony (Mobility, Access Tub)

Resort view

Standard Room, 2 Queen Beds, Mobility Accessible, Balcony (Mobility, Access Tub)

  • Resort view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Selected at Check in)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room (Selected at Check in)

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Balcony (Mobility, Access Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible, Balcony (Mobility, Access Tub)

  • Resort view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Balcony

  • Resort view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Resort view

Standard Room, 2 Queen Beds, Balcony

  • Resort view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • Resort view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Holiday Inn Resort Orlando - Lake Buena Vista by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, (3327)
The price is €136
for 1 room
includes taxes & fees
21 Jun - 22 Jun
Holiday Inn Resort Orlando - Lake Buena Vista by IHG

About this property

Crowne Plaza Orlando - Lake Buena Vista by IHG

Mediterranean hotel with fitness centre and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a conference centre, a microwave in a common area and a business centre.
Crowne Plaza Orlando - Lake Buena Vista by IHG offers 200 air-conditioned accommodations with coffee/tea makers and a hairdryer. 49-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a waterslide, an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Orlando - Lake Buena Vista by IHG. During your stay, you'll be close to Disney Springs™. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Disney Springs™ and a few minutes from Orlando Vineland Premium Outlets
  • Cats and dogs welcome for a fee
Crowne Plaza Orlando - Lake Buena Vista by IHG offers its guests an outdoor pool, a waterslide, and a fitness centre. There's a restaurant on site. A business centre and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1807 square feet (168 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Orlando - Lake Buena Vista by IHG. For a fee, parking is available.

This 4-star Orlando hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
H Street Grille & Lounge – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night)
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 20 per person
  • A restaurant

Restaurants on site

  • H Street Grille & Lounge

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Free cot
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,807 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1989
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 23 per accommodation, per night
The resort fee includes:
  • Faxes
  • Phone calls
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 20.00 per person
  • Self-parking fee: USD 10.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Orlando Lake Buena Vista
Comfort Inn Orlando Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista
Comfort Inn Buena Vista
Comfort Orlando Lake Buena Vista
Comfort Buena Vista
Crowne Plaza Orlando Lake Buena Vista
Royale Parc Hotel Orlando Lake Buena Vista
Crowne Plaza Orlando Lake Buena Vista an IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Orlando
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel Orlando

Crowne Plaza Orlando - Lake Buena Vista by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 397 out of 1001 reviews
Rating 8 - Good. 255 out of 1001 reviews
Rating 6 - Okay. 161 out of 1001 reviews
Rating 4 - Poor. 95 out of 1001 reviews
Rating 2 - Terrible. 93 out of 1001 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved that it was close to eating and shopping

Loved that it was close to eating and shopping areas,had shuttles to the parks and Disney Springs just wished there were more times for pickup and drop offs.
Stayed 4 nights in Feb 2025

4/10 Poor

Brandie, Sarasota

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was less than appealing upon arrival. I paid extra for a balcony room. However, we couldn’t really enjoy the balcony. Each light pole has an added extremely bright light that stays on 24 hours a day. This light shined right onto our balcony. It was blinding. The chairs on the balcony were rusted and rotted. You couldn’t sit on them. The bathtub was on a slope making it difficult to not slip in the shower. The coffee maker didn’t work but they never replaced it. There were multiple areas of repairs with poor finishing touches. There was an open electrical panel in the hallway near the elevator that was simply covered with clear plastic. Very underwhelming experience.
Stayed 2 nights in Feb 2025

2/10 Terrible

Juana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay.

Thr check in was simple and easy. When i got to the room is a different sorry. I booked a king with a balcony. The bed was hard and not clean, it only had one sheet and that was their version of a comforter. The balcony door was open and i could barely close it. Thr bathroom wasnt that clean as well I called front desk, rhe change me rooms. The room was 2 double beds mind tou i payed for a king room. She said it's all they had and tild me i could check out. I went to check out and she said they were gping to refund me for the room. I just got a email saying they arent going to refund me. Rhey charge you 15 per day to park on the property and a 20 for a resort fee when there nothing about this place that was resort type.
Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Jean

Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Stayed 4 nights in Feb 2025

8/10 Good

Georges

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

6/10 Okay

Raun

Travelled with group
Liked: Staff & service, property conditions & facilities
The rooms bathroom sink had low water pressure which made it difficult to use. The elevator was kinda scary at time but for the most part it worked. I liked the idea of self serving snack area in the lobby but could have been replenished more often. It was always out of my favorite ice cream. The breakfast was average and most of the time the breakfast foods needed to be replenished quicker (to keep you from waiting for them) all and all not a bad place to stay.
Stayed 6 nights in Feb 2025

8/10 Good

Julia

Stayed 4 nights in Jan 2025

10/10 Excellent

Brad

Stayed 1 night in Feb 2025

4/10 Poor

Jawanda

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were so helpfull, Donna and the young Jamaican lady, sorry forgot her name, were so nice and accommodating
Stayed 4 nights in Feb 2025

10/10 Excellent

marzia, staten island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were helpful and polite. Quick check in and check out. Great location. Lots of food around and only 15 mins from Disney and 25 mins to airport.
Stayed 4 nights in Feb 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area for Disney parks
Stayed 2 nights in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Chalencia, WINTER HAVEN

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Charles

Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff
Stayed 1 night in Feb 2025

10/10 Excellent

Filipe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All great

Everything was perfect, the staff is incredible, they let us leave out luggage till the end of day. The swimming pool is very cute. I would just suggest more vegetarian options and bread for breakfast.
Stayed 1 night in Feb 2025

2/10 Terrible

Harold

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay.

Bed was hard. Missing face cloths. Room was serviced once in a 6 day stay. Breakfast was cold eggs and greasy string bacon. Won’t be back!
Stayed 6 nights in Feb 2025

10/10 Excellent

hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Grady

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jan 2025