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Westgate Palace Hotel / Universal / I-Drive

4.0 star property

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Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Terrace/patio
Full-sized fridge, microwave, oven, stovetop
Front of property
American cuisine, pool views
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
6145 Carrier Drive, Orlando, FL, 32819
  • Place, Pirate's Dinner Adventure
    ‪3 min walk‬
  • Place, Titanic the Experience
    ‪7 min walk‬
  • Place, CoCo Key Water Resort
    ‪10 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪17 min drive‬

Room options

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-sized fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

9.2 out of 10
Wonderful
(80 reviews)
  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Single Beds

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(111 reviews)
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Suite

2 bedrooms, down duvets, in-room safe, laptop workspace

Family Suite

  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Westgate Palace Hotel / Universal / I-Drive

Family-friendly resort with fitness centre and free theme park shuttle
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free resort. Free WiFi in public areas, free self parking and a free theme park shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Westgate Palace Hotel / Universal / I-Drive offers 408 accommodations with washers/dryers and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature down duvets. Accommodation at this 4-star resort has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Westgate Palace Hotel / Universal / I-Drive's great location gets high marks from our customers. During your stay, you're just a quick walk from Pirate's Dinner Adventure. Enjoy features like free WiFi in public areas, free self-parking and a free theme park shuttle.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Enjoy American cuisine at Drafts Sports Bar & Grill, a delicatessen with pool views
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, basketball and a playground
  • Guests have great things to say about the helpful staff and the location
  • 11 minutes by foot from CoCo Key Water Resort and a 3-minute drive from Universal Orlando Resort
  • Free theme park shuttle service
  • Dogs welcome for a fee (restrictions apply)
Westgate Palace Hotel / Universal / I-Drive offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A terrace, barbecue grills, and an arcade/games room are also featured at the family-friendly Westgate Palace Hotel / Universal / I-Drive. You'll have access to the health club at a partner property. Free self parking is available.

This 4-star Orlando resort is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 11 AM.
Drafts Sports Bar & Grill – This poolside delicatessen specialises in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Drafts Sports Bar & Grill

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • 2 buildings
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 28.11 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The shuttle provided by the hotel is for the Universal Transport Centre only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Westgate Palace Hotel / Universal / I-Drive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 758 out of 1181 reviews
Rating 8 - Good. 241 out of 1181 reviews
Rating 6 - Okay. 100 out of 1181 reviews
Rating 4 - Poor. 32 out of 1181 reviews
Rating 2 - Terrible. 50 out of 1181 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Caitlynn

Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Stayed 2 nights in Oct 2025

8/10 Good

Angelika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff, and relatively clean. The only thing that I'd like to see improve is options and availability of food options. We tried to order some food while enjoying the pool in the evening, but they ran out of pizzas. There's barely anything available to eat for breakfast. Overall I would still recommend this hotel since it has option with 2 bedroom/2 bathroom, so it's perfect for a family.
Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa Yvette

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful and clean facility. The pool is heated so it was perfect for fall weather. I loved that availability was open even though we arrived too early for check in. The room was amazing!!!!! We slept so comfortable. The tiny little detail I would upgrade is to have plugs for chargers in each room. There were plenty of plugs just none in one of the bedrooms. We will definitely be back here! We loved it!
Stayed 4 nights in Oct 2025

10/10 Excellent

Jennifer lynn

Liked: Staff & service, amenities, property conditions & facilities
Staff was great! Need anything sent a text and it was there within the hour! So conveient and stress free
Stayed 5 nights in Oct 2025

6/10 Okay

Mary

Travelled with family
Liked: Staff & service, property conditions & facilities
The staff were accommodating and let us check in early which made our first day smoother. The room was clean, not immaculate but clean, and you're the cleaner during the stay. I was charged $17 for a dish sponge and laundry pod which we used so be aware when using items to clean. Overall, it was good for the price I paid.
Stayed 3 nights in Oct 2025

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente

We just used to have a good sleep because we spent more time in the parks
Stayed 2 nights in Oct 2025

10/10 Excellent

joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. 2 bedroom suite was perfect. Anastasia helped us correct an error I made at booking. Very nice experience. will stay again next time we come to Orlando.
Stayed 2 nights in Oct 2025

10/10 Excellent

Roshima

Stayed 2 nights in Oct 2025

8/10 Good

Brady James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property would stay there again. The elevators, hallways, and room could use a bit of a refresh. Only three or four elevators were working in tower B. The hallway ceilings where the popcorn style drop ceiling tiles. The room was nice; the couch was dated with patches and sun in, the dishes were from the 80s, the caulking in the bathrooms could use a refresh, but the rooms were quite clean and that was refreshing. Despite these comments, we would stay there again – it was a pleasant and comfortable stay.
Stayed 3 nights in Oct 2025

8/10 Good

Yelitza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, excellent staff, beautiful outdoor pool . Parking was a nightmare late at night but overall excellent!
Stayed 2 nights in Oct 2025

8/10 Good

Tina

Stayed 4 nights in Oct 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

8/10 Good

Elsa Maria Facio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Lee

Travelled with family
Liked: Amenities
Nice room but water pressure was very weak and kitchen sink would not drain
Stayed 7 nights in Oct 2025

8/10 Good

Amanda

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Very child friendly. The staff was fine and it is very convenient to get to Universal!
Stayed 2 nights in Sep 2025

10/10 Excellent

Yamile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

David

Stayed 4 nights in Sep 2025

10/10 Excellent

Antranique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and convenient to most things. Staff was helpful and accommodating when we needed something. Appreciated the shuttle to universal parks, be early when returning because they might pull off minutes before pick up. It would be helpful if they informed at check in that housekeeping is not available for stays less than a week or to know you can leave your trash outside your door when needing it picked up. All in all we had a great trip and stay. I would stay again
Stayed 4 nights in Sep 2025

10/10 Excellent

Talia, hialeah

Stayed 2 nights in Oct 2025

6/10 Okay

Philip

Travelled with family
Liked: Staff & service, amenities
It was a decent stay. Rooms are crazy small. Had to get new l8nens ours had blood on it. Kitchen sank drains really slow. Hot tub was not hot at all.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Stayed 14 nights in Sep 2025

10/10 Excellent

Greidys, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel to stay for Universal Studios trips. The 2 bedroom rooms are very convenient for family trips. Hotel was clean and well kept.
Stayed 2 nights in Sep 2025

6/10 Okay

Raquel, Huntley

Travelled with family
Disliked: Staff & service
Did NOT like the hidden fees!
Stayed 4 nights in Sep 2025

10/10 Excellent

Daniela

Stayed 2 nights in Sep 2025