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Hotel Trusty Osaka Abeno

4.0 star property

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Photo gallery for Hotel Trusty Osaka Abeno

Reception
Lobby
Lobby
Breakfast, lunch and dinner served
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
1-5-10-300 Abenosuji, Abeno-ku, Osaka, Osaka, 545-0052
  • Place, Abeno Harukas
    ‪1 min walk‬
  • Place, Spa World
    ‪10 min walk‬
  • Place, Tsutenkaku Tower
    ‪12 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪26 min drive‬

Room options

View all photos for Regular Double Room (150cm) Smoking (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Regular Double Room (150cm) Smoking (No meal and bed for child [0-11 y/o])

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Basic Double Room, Non Smoking (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Basic Double Room, Non Smoking (No meal and bed for child [0-11 y/o])

8.4 out of 10
Very good
(14 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Smoking (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Superior Double Room, Smoking (No meal and bed for child [0-11 y/o])

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, Smoking (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Standard Twin Room, Smoking (No meal and bed for child [0-11 y/o])

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Single Room, Smoking (130cm bed) (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Standard Single Room, Smoking (130cm bed) (No meal and bed for child [0-11 y/o])

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Executive Double Room, 1 King Bed, Non Smoking (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Executive Double Room, 1 King Bed, Non Smoking (No meal and bed for child [0-11 y/o])

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Regular Double Room (150cm) Non Smoking (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Regular Double Room (150cm) Non Smoking (No meal and bed for child [0-11 y/o])

9.2 out of 10
Wonderful
(16 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Basic Double Room, Smoking (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Basic Double Room, Smoking (No meal and bed for child [0-11 y/o])

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room, Non Smoking (130cm bed) (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Standard Single Room, Non Smoking (130cm bed) (No meal and bed for child [0-11 y/o])

7.4 out of 10
Good
(3 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Twin Room, Non Smoking (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Standard Twin Room, Non Smoking (No meal and bed for child [0-11 y/o])

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Double Room, Non Smoking (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Superior Double Room, Non Smoking (No meal and bed for child [0-11 y/o])

7.8 out of 10
Good
(8 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Trusty Osaka Abeno

Hotel with a restaurant, near Spa World
This hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a microwave in a common area, dry cleaning and a 24-hour front desk.
Hotel Trusty Osaka Abeno offers 202 accommodations with complimentary bottles of water and complimentary slippers. 43-inch flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones.

Our customers tell us they can't get enough of Hotel Trusty Osaka Abeno's great location. During your stay, you're just a quick walk from Q's Mall. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include meeting rooms, multilingual staff and a lift
  • Guests have great things to say about the location and the helpful staff
  • 10 minutes by foot from Spa World and a 3-minute drive from Tsutenkaku Tower
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A terrace, a vending machine, and multilingual staff are also featured at Hotel Trusty Osaka Abeno.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
TERRACE Cafe Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Rin-Tei – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 7:00 AM to midnight; JPY 2,500 per night; discounts available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,750 for adults and JPY 1,760 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Rin-Tei
  • TERRACE Cafe Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in the breakfast rates for children ages 0-11, and can be requested on-site for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 1760 for children
  • Nearby parking fee: JPY 2500 per night (328 ft away; open 7:00 AM to midnight)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Trusty Abeno
Hotel Trusty Abeno Osaka
Hotel Trusty Osaka Abeno
Trusty Abeno
Trusty Osaka Abeno
Hotel Trusty Osaka Abeno Hotel
Hotel Trusty Osaka Abeno Osaka
Hotel Trusty Osaka Abeno Hotel Osaka

Hotel Trusty Osaka Abeno Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 528 out of 1001 reviews
Rating 8 - Good. 336 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Man Hon Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Excellent location with access basically all over the city and department stores all around. Staffs are friendly, check in time is speedy. Room is small as expected in Japan. I will live in this hotel again next time I come to Osaka.
Stayed 4 nights in Aug 2025

10/10 Excellent

YUNWOO

Stayed 2 nights in Aug 2025

10/10 Excellent

Chun Kai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Teruyo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, awesome location.

Staff was professional and helpful. Loved the location, less than 5 min walk from a big train station.
Stayed 4 nights in Jul 2025

10/10 Excellent

George, Gig Harbor

Stayed 3 nights in Jul 2025

10/10 Excellent

Andre, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, clean and tidy with friendly helpful staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Jesse, Doral

Liked: Cleanliness, staff & service, property conditions & facilities
Great location especially not full of tourist. Convenient from the international airport by train.
Stayed 3 nights in Jun 2025

8/10 Good

Kenichi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
overall, it is a good hotel. It is close to Abeno station and has great access to airports through a public transportation. Amenities and room space are on average in Japan.
Stayed 2 nights in Jun 2025

8/10 Good

li li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

交通方便但面積細少的好酒店！

曾經住過很多次，交通方便，唯比較細少，廁所光線比較暗，對老人不方便！ 希望酒店能為客人多想想，可以牆上做點橫木，多做點掛勾，因旅客要住上幾天，真不夠地方用，唯一方法就是把物件掛起！
Stayed 3 nights in May 2025

8/10 Good

Yiju

Stayed 2 nights in May 2025

10/10 Excellent

Priyanthi

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

LI-HENG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities
Romantic hotel for couple. I actually stayed there alone but still had a good time
Stayed 1 night in Apr 2025

10/10 Excellent

KWOK LEUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Yiju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Shammit

Stayed 6 nights in Mar 2025

8/10 Good

Cathy, Berkeley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room needed an update. It had a musty smell.
Stayed 2 nights in Apr 2025

10/10 Excellent

TXHUJ

Stayed 2 nights in Jan 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location & great amenities

We had a wonderful stay at Hotel Trusty Osaka Abeno. Staff were welcoming, polite, and very helpful. We orginally booked 2 nights and then added 2 more. As our plans were not set in stone we even ended up booking 4 more nights at the end of our trip as well. The hotel was gracious enough to hold our luggage for one night when we went on a side trip with family. They also held our luggage for a few hours on our last day after checkout so we could visit family to say goodbye before having to head to the airport in late afternoon. We did pay for and enjoy breakfast at the hotel a few mornings. There were plenty of choices. The hotel was very convenient to JR Tennoji station and Osaka Metro station. Plenty of shopping and dining options nearby. Easy transportation to Kix airport. This hotel has great amenities and is in a central location for visiting Osaka.
Stayed 2 nights in Mar 2025

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

CAMERON

Stayed 3 nights in Apr 2025

10/10 Excellent

Zheng, Mercer Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 2 nights in Apr 2025