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Hotel HSM Golden Playa

4.0 star property

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Photo gallery for Hotel HSM Golden Playa

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Premium Suite, 1 Bedroom, Balcony, Partial Sea View | Beach/ocean view
Suite, 1 Bedroom, Balcony, Sea View | In-room safe, desk, free WiFi, bed sheets
Junior Suite, Balcony, Sea View | In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Calle de Marbella, 14, Palma de Mallorca, Palma de Mallorca, Illes Balears, 7610
  • Place, Playa de Palma
    ‪2 min walk‬
  • Place, Palma Aquarium
    ‪5 min walk‬
  • Place, Platja de Can Pastilla
    ‪19 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪6 min drive‬

Room options

View all photos for Double Room, Balcony, Partial Sea View

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony, Partial Sea View

9.0 out of 10
Wonderful
(18 reviews)
  • Sea view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Premium Suite, 1 Bedroom, Balcony, Partial Sea View

Premium Suite, 1 Bedroom, Balcony, Partial Sea View | Beach/ocean view

Premium Suite, 1 Bedroom, Balcony, Partial Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Double Room, Terrace, Sea View

Premium Double Room, Terrace, Sea View | In-room safe, desk, free WiFi, bed sheets

Premium Double Room, Terrace, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • Sea view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Balcony, Sea View

Suite, 1 Bedroom, Balcony, Sea View | In-room safe, desk, free WiFi, bed sheets

Suite, 1 Bedroom, Balcony, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, Balcony, Sea View

Junior Suite, Balcony, Sea View | In-room safe, desk, free WiFi, bed sheets

Junior Suite, Balcony, Sea View

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room Single Use, Balcony, Partial Sea View

In-room safe, desk, free WiFi, bed sheets

Double Room Single Use, Balcony, Partial Sea View

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room | In-room safe, desk, free WiFi, bed sheets

Single Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony, Partial Sea View

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony, Partial Sea View

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About this property

Hotel HSM Golden Playa

Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and a sauna.
Hotel HSM Golden Playa offers 124 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel HSM Golden Playa. During your stay, you're just a quick walk from Playa de Palma. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Amenities include a front desk safe, laundry facilities and a terrace
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Just a 3-minute walk from Playa de Palma and 9 minutes by car from El Arenal Beach
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at Hotel HSM Golden Playa such as an outdoor pool, an indoor pool and a fitness centre.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This Mediterranean hotel also offers a sauna and a terrace.

This 4-star Palma de Mallorca hotel is smoke free.

On-site venue – This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Biodegradable drinking straws available
  • Built in 1965
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Golden Playa
Hotel Golden Playa
Hotel Hsm Golden Playa Playa De Palma
Hotel Hsm Golden Playa
Hsm Golden Playa Playa De Palma
Hsm Golden Playa
Hotel HSM Golden Playa Hotel
Hotel HSM Golden Playa Palma de Mallorca
Hotel HSM Golden Playa Hotel Palma de Mallorca

Hotel HSM Golden Playa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 142 out of 240 reviews
Rating 8 - Good. 78 out of 240 reviews
Rating 6 - Okay. 14 out of 240 reviews
Rating 4 - Poor. 4 out of 240 reviews
Rating 2 - Terrible. 2 out of 240 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Andrew Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, fantastic location, who return
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Charmaine Marie Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely hotel, in a great position near the beach
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hotel room very nice and clean, breakfast was very complete and the hotel staff is very kind and friendly , walking distance to many restaurants and shops
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Thanh Trung

Disliked: Staff & service
😱
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Swati

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good experience with the staff and and the property is right on the beach, very close to bust stop.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Heike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very enjoyable stay.

Lovely hotel and great staff, nothing was too much for them. The rooms are cleaned daily and are spotless. Buffet breakfast was varied and good quality.
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Fiorella

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family hotel

Great family hotel - hotel had been refurbished so everything was in great condition. Only issue was fitness room was very basic and buffet after 10 days became a little reparative (although food was great)
Stayed 10 nights in Apr 2025
Verified

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with good amenities, food and service. Good location tucked away from busy areas. Amazing seaviews from the room. Will recomend to stay again.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here in May 2025. Weather was great, hotel was very welcoming as were the staff. Food options were amongst the best you will ever find from a buffet breakfast or dinner. Genuinely couldn’t fault the service or the premises. Will happily stay again.
Stayed 7 nights in May 2025
Verified

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent. Location very good.
Stayed 7 nights in Jul 2024
Verified

8/10 Good

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities
the desserts were absolutly
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and holiday.

Wonderful relaxing stay. Excellent accommodation, food and service. Staff were very helpful and service exceptional. We will return.
Stayed 10 nights in Sep 2022
Verified

10/10 Excellent

Katrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms with lovely view of the sea. Staff is very friendly and helpful. Breakfast buffet with a big choice of various food and drinks. Would highly recommend the hotel.
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel..very helpful and friendly..great spa area.. drinks a little expensive in hotel but that’s probably expected..
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Great holiday, booked for next year which says it all!
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service
Lovely hotel, friendly staff. The property can do with some renovation especially the rooms but overall a very nice hotel. The food options were also good and always changing. Very close to the beach.
Stayed 11 nights in Aug 2024
Verified

8/10 Good

Mohamed

Liked: Staff & service, property conditions & facilities
The hotel is very clean and tidy. I just had one incident with a cake wou
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Friendly staff. Great food!!
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

Christiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was amazing Breakfast and Dinner buffet are fantastic with variety of choices Staff are absolutely wonderful and helpful We were in the hotel very late on check in day but to our surprised they'd prepared Sandwiches waiting for us We had a wonderful stay, i highly recommend this hotel
Stayed 9 nights in Jul 2023
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel close to beach away from the noise

lovely staff, Always on hand - knowledgeable and helpful. Arrived very late sandwiches and a drink in the room - Room overlooking the sea was really appreciated. Food in 'half-board' deal was excellent - fresh with lots of choice - would stay here again for sure.
Verified

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, clean and quiet. Rooms are a good size and the half-board option was better than we expected. Some litter outside the back of the property.
Stayed 7 nights in Apr 2024
Verified

6/10 Okay

Taryn

Liked: Cleanliness, staff & service
Staff was amazing But the beds and pillows were terrible lol You can hear everything through the walls which made it hard to sleep The beds slide all over so the people above were constantly making loud noise They also do not provide conditioner lotion ect And you need to ask for an iron
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Had a great time. The staff and service were superb. The hotel location was ideal as in a quiet area yet minutes away from the crowds. The room was clean, and spacious, and had a wonderful balcony overlooking the sandy bay and sea.
Stayed 7 nights in Jul 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Couldn't fault. Would return. Close to all amenities. Easy to get into Palma. Close to airport. Just what we wanted.
Stayed 7 nights in Apr 2024