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Hotel HSM Golden Playa

4.0 star property

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Photo gallery for Hotel HSM Golden Playa

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Terrace/patio
Suite, 1 Bedroom, Balcony, Sea View | 1 bedroom, in-room safe, desk, free WiFi
Premium Suite, 1 Bedroom, Balcony, Partial Sea View | 1 bedroom, in-room safe, desk, free WiFi
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
Calle de Marbella, 14, Palma de Mallorca, Palma de Mallorca, Illes Balears, 7610
  • Playa de Palma
    ‪2 min walk‬
  • Palma Aquarium
    ‪5 min walk‬
  • Platja de Can Pastilla
    ‪19 min walk‬
  • Palma de Mallorca (PMI)
    ‪4 min drive‬

Room options

View all photos for Single Room

Single Room | 1 bedroom, in-room safe, desk, free WiFi

Single Room

  • Sleeps 1
  • 1 Large Single Bed

View all photos for Double Room, Balcony, Partial Sea View

1 bedroom, in-room safe, desk, free WiFi

Double Room, Balcony, Partial Sea View

  • Sleeps 3
  • 3 Single Beds

View all photos for Premium Double Room, Terrace, Sea View

Premium Double Room, Terrace, Sea View | 1 bedroom, in-room safe, desk, free WiFi

Premium Double Room, Terrace, Sea View

  • 22 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Suite, 1 Bedroom, Balcony, Partial Sea View

Premium Suite, 1 Bedroom, Balcony, Partial Sea View | Beach/ocean view

Premium Suite, 1 Bedroom, Balcony, Partial Sea View

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room Single Use, Balcony, Partial Sea View

1 bedroom, in-room safe, desk, free WiFi

Double Room Single Use, Balcony, Partial Sea View

  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Balcony, Partial Sea View

1 bedroom, in-room safe, desk, free WiFi

Double Room, Balcony, Partial Sea View

  • 22 sq m
  • Sea view
  • Sleeps 3
  • 3 Single Beds

View all photos for Suite, 1 Bedroom, Balcony, Sea View

Suite, 1 Bedroom, Balcony, Sea View | 1 bedroom, in-room safe, desk, free WiFi

Suite, 1 Bedroom, Balcony, Sea View

  • 29 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite, Balcony, Sea View

Junior Suite, Balcony, Sea View | 1 bedroom, in-room safe, desk, free WiFi

Junior Suite, Balcony, Sea View

  • 36 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

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About this property

Hotel HSM Golden Playa

White sand beach and a fitness centre, near Playa de Palma
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and a sauna.
Hotel HSM Golden Playa offers 124 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel HSM Golden Playa. During your stay, you're just a quick walk from Playa de Palma. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Amenities include a front desk safe, laundry facilities and a terrace
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Just a 3-minute walk from Playa de Palma and 14 minutes by car from Port of Palma de Mallorca
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at Hotel HSM Golden Playa such as an outdoor pool, an indoor pool and a fitness centre.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This Mediterranean hotel also offers a sauna and a terrace. A complete renovation of Hotel HSM Golden Playa was completed in March 2019.

This 4-star Palma de Mallorca hotel is smoke free.

On-site venue – This restaurant serves breakfast and dinner.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Biodegradable drinking straws available
  • Built in 1965
  • Mediterranean architecture
  • Renovated entire property - March 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Golden Playa
Hotel Golden Playa
Hotel Hsm Golden Playa Playa De Palma
Hotel Hsm Golden Playa
Hsm Golden Playa Playa De Palma
Hsm Golden Playa
Hotel HSM Golden Playa Hotel
Hotel HSM Golden Playa Palma de Mallorca
Hotel HSM Golden Playa Hotel Palma de Mallorca

Hotel HSM Golden Playa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 111 out of 187 reviews
Rating 8 - Good. 59 out of 187 reviews
Rating 6 - Okay. 12 out of 187 reviews
Rating 4 - Poor. 3 out of 187 reviews
Rating 2 - Terrible. 2 out of 187 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joao

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with good amenities, food and service. Good location tucked away from busy areas. Amazing seaviews from the room. Will recomend to stay again.
Stayed 3 nights in Feb 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Great holiday, booked for next year which says it all!
Stayed 7 nights in Oct 2024

10/10 Excellent

Davina

Travelled with partner
We’ve just returned from a fabulous stay at HSM Golden Playa. Fantastic location opposite the beach and very easy to get into Palma on the bus which stops outside the hotel and runs every 15 mins. Just two euros each way but make sure you have the right change! Staff at HSM are all incredibly efficient and the daily maid service superb. Our junior suite overlooked the the beach and the views were amazing. Everywhere is spotlessly clean - foyer, dining room and pool area - and the bar staff are particularly friendly. We look forward to a return visit…
Stayed 7 nights in Sep 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service
Lovely hotel, friendly staff. The property can do with some renovation especially the rooms but overall a very nice hotel. The food options were also good and always changing. Very close to the beach.
Stayed 11 nights in Aug 2024

10/10 Excellent

Arjun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We had a lovely time at HSM, the staff made the experience almost a perfect holiday. They were extremely accommodating to us and with our 10 month old, always welcoming, chatty and full of energy. Ines, Heidy and Antonia at the restaurant were always chatty and helpful, especially with our daughter. Sumit on reception was very helpful, even when we had a small issue with our room, he sorted it before we knew it but also always saying hello and being helpful. The staff make the hotel what it is! We would only say that the restaurant could have more food choices but otherwise, no issues at all. Rooms were clean and areas of the hotel were, swimming pool area was nice and clean. Perfect location, on the beach and close to amenities as well as a short 10/15 min journey to Palma city (by taxi).
Stayed 4 nights in Aug 2024

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent. Location very good.
Stayed 7 nights in Jul 2024

10/10 Excellent

Razvan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the stay here and the hotel is literally on the beach which we wanted! Very close to the airport but no noise from the plane! The staff was brilling including the staff from bar (Aliz, Claudia, Alex) and the ladies from cleaning Valentina and Marga thank you so much! Breakfast had a lot of choice and same for dinner and restaurant personnel super friendly! Our 1 year old baby and us had a great time!
Stayed 8 nights in Jul 2024

4/10 Poor

Sanya

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Couldn't fault. Would return. Close to all amenities. Easy to get into Palma. Close to airport. Just what we wanted.
Stayed 7 nights in Apr 2024

6/10 Okay

henry, stroudsburg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They charge you to use the safe in your room.
Stayed 14 nights in Apr 2024

8/10 Good

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, clean and quiet. Rooms are a good size and the half-board option was better than we expected. Some litter outside the back of the property.
Stayed 7 nights in Apr 2024

8/10 Good

Shelvia

Stayed 4 nights in Apr 2024

10/10 Excellent

Akiko

Stayed 7 nights in Aug 2023

10/10 Excellent

Christiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was amazing Breakfast and Dinner buffet are fantastic with variety of choices Staff are absolutely wonderful and helpful We were in the hotel very late on check in day but to our surprised they'd prepared Sandwiches waiting for us We had a wonderful stay, i highly recommend this hotel
Stayed 9 nights in Jul 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel..very helpful and friendly..great spa area.. drinks a little expensive in hotel but that’s probably expected..
Stayed 5 nights in Mar 2023

10/10 Excellent

Ajanthiha

Stayed 4 nights in Mar 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never stayed in this part of the resort before I usually stay in Can pastilla at either the Helios or Las Arenas. I was not disappointed by this hotel it was absolutely superb, we had a sea view which was spectacular, the patio area was as big as my bedroom at home! The food choice for both breakfast & dinner was great. We stayed here 4 nights then moved to the Helios for 3. Cant recommend enough!
Stayed 4 nights in Jan 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and holiday.

Wonderful relaxing stay. Excellent accommodation, food and service. Staff were very helpful and service exceptional. We will return.
Stayed 10 nights in Sep 2022

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Had a great time. The staff and service were superb. The hotel location was ideal as in a quiet area yet minutes away from the crowds. The room was clean, and spacious, and had a wonderful balcony overlooking the sandy bay and sea.
Stayed 7 nights in Jul 2022

10/10 Excellent

Davinder Singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Holidays

It Was Amazing stayed at this hotel. we enjoyed very much. location. All the restaurant next door. Beach nice and clean. pool was the best. Food we loved it, sooo much choice. bus to and from airport also to Palma city. Most guest was German, But lucky me , I can speak fluent GERMAN. Spoken to many German peoples. There first question , How do you speak so well German. But all was very friendly. Will go back
Stayed 4 nights in May 2022

8/10 Good

Isaac

Liked: Cleanliness, staff & service
Staff super nice Food super Room was not nice old super small tv did not provide champoo nor body lotion Safety box there is a charge for its use
Stayed 10 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2021

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2021

10/10 Excellent

Heidi, Madrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! Caring staff, delicious buffet breakfast and dinner, bike rental at the hotel 10€ per day, free parking across the street, walking distance to the Palma Aquarium, indoor/outdoor pool and on a boardwalk with tons of shops and restaurants. Definitely recommend!!
Stayed 3 nights in Feb 2020