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Family Residence

3.5 star property

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Photo gallery for Family Residence

Beach nearby
Balcony
Apartment, 1 Bedroom | Minibar, in-room safe, desk, blackout curtains
Apartment, 1 Bedroom | Living room | 32-inch LCD TV with cable channels, TV, DVD player
Apartment, 1 Bedroom | Minibar, in-room safe, desk, blackout curtains

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Pool
  • Laundry

Explore the area

View in a map
389/63 M12 Pratamnak Soi 4 Pratamnak Rd, Pattaya, Chonburi, 20150
  • Place, Dongtan Beach
    ‪19 min walk‬
  • Place, Walking Street
    ‪4 min drive‬
  • Place, Pattaya Beach
    ‪4 min drive‬
  • Airport, Utapao (UTP-Utapao Intl.)
    ‪44 min drive‬

Room options

View all photos for Studio

Studio | Minibar, in-room safe, desk, blackout curtains

Studio

  • 44 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Minibar, in-room safe, desk, blackout curtains

Apartment, 1 Bedroom

  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms | Minibar, in-room safe, desk, blackout curtains

Penthouse, 3 Bedrooms

  • 17 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Basic Double Room, 2 Bedrooms

Basic Double Room, 2 Bedrooms | Minibar, in-room safe, desk, blackout curtains

Basic Double Room, 2 Bedrooms

  • 52 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

Basic Triple Room, 2 Bedrooms

  • 5 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Family Residence

Hotel with free valet parking, near Walking Street
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and dry cleaning.
Family Residence offers 80 air-conditioned accommodations with DVD players and minibars. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers.

This Pattaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and free toiletries. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Family Residence, you'll be within walking distance of Cosy Beach. You'll find features such as free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Kathys
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Just a 5-minute drive from Walking Street and 10 minutes from Pattaya Beach
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. An outdoor pool, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Family Residence. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Pattaya hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Kathys – This restaurant specialises in international cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 1,700 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kathys

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • DVD player
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Thai massages

Accessibility

  • Lift

More

  • 3 buildings
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 500.0 per day.
  • Cots (infant beds) are available for THB 500.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 1700 per person
  • Airport shuttle fee: THB 2200 per vehicle (one way)
  • Crib (infant bed) fee: THB 500.0 per night
  • Rollaway bed fee: THB 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Family Residence offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

New Nordic Concept Family
New Nordic Concept Family Pattaya
New Nordic Hotels Concept Family
New Nordic Hotels Concept Family Pattaya
New Nordic Family Hotel Pattaya
New Nordic Family Hotel
New Nordic Family Pattaya
Family Residence Hotel Pattaya
Family Residence Pattaya
Family Residence Hotel
New Nordic Family
Family Residence Hotel
Family Residence Pattaya
Family Residence Hotel Pattaya

Family Residence Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 3 out of 12 reviews
Rating 4 - Poor. 2 out of 12 reviews
Rating 2 - Terrible. 2 out of 12 reviews

7.2/10

Cleanliness

6.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never ever to this place in my life time

Not a good place at all not friendly emploies at all never More to this place never ever
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good stay, would be nice to have babysitter on staff so parents could have a night out!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very quite, out of the way if you need to relax. great for familys

8/10 Good

Wichai, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for family trip in 3 bedroom unit

Comfortable and quiet

6/10 Okay

CeeDee, Thailand

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not very impressed

This is clearly a 'hotel' development aimed at people looking to invest in property. Customer service is seriously lacking to the point of being rude except for the cleaning staff who were always friendly and willing to help. The location was quiet and peaceful but not conveniently located in relation to local attractions, be prepared to pay excessive transport fees compared to other areas in Thailand.

6/10 Okay

Bjoern Dag

Travelled with family
Liked: Cleanliness, staff & service

Et hotell med forbedringspotensiale.

Det tok 1 time å sjekke inn. Ingen så ut til å vite at vi kom. Engelsk kunnskapene til resepsjonsansatte var nesten fraværende. Rommet var greit, men en vannpumpe startet og stoppet ca. 20 ganger i minuttet om natten. Det var stressende. Det var kjøkkenbenk i leiligheten, men ikke noe kjøkkenutstyr. Måtte bruke Google translatør for å be om en brødrister , men svaret var « solly no have» . Prøvde 3 ganger å få betjeningen til åstake opp sluket i vasken på badet der vannet kun seg ned. Det gikk ikke. Da åpnet jeg vannlåsen og gjorde det selv. Betjeningen smilte og prøvde så godt de kunne, men hotellet hadde trengt litt opplæring av personalet og en ledelse som tok ansvar.
Stayed 11 nights in Dec 2019

4/10 Poor

Merete Moreid

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

New Russia

We booked this hotell because it was close to the place we selebrated New years eve, and we did not want to get stuck in traffic. New Nordic is suppose to be a nordic hotell with good standard, european buffet breakefast and english speaking staff. When we arrived, we had to wait 1 hour for the room, because it was not ready 14.50 o clock we got in to the room. The room was OK, but not clean. The swimmingpool was very dirty, and no way i would put my feet in it. Around the pool everything is dirty, and filled with drunk russians, throwing beer in the wather. At night the skinnydippet drunk and made a lot of noice. The night guards tried to stop them, but they did not care. The breakefast is NOT european. Cold hot dogs, cold eggs, rice and thaiporridge. White 7/11 bread, butter and jam. There is NO bacon, ham, mayo, cheese, pancake, The omelett was good, and the salatbar was OK. The brekefast area is WERY filthy. I will never stay here again, and only ate breakefast because it was pree-paid when i booked the room.
Stayed 2 nights in Dec 2019

4/10 Poor

wilasinee

Disliked: Cleanliness, property conditions & facilities, room comfort

สภาพห้องไม่เวิร์ค อาหารเช้าไม่โอเค

ที่พักไม่สมราคา ห้องเก่า ดูเป็นโรงแรมต่างจังหวัดมากเกินไป กลอนในห้องก้ไม่สามารถล็อคได้ รู้สึกไม่ปลอดภัย แต่พนักงานอัธยาศัยดี
Stayed 1 night in Jun 2018

6/10 Okay

paul henrik

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Helt OK sted, men kun en dame i resepsjonen, ikke tilstrekkelig.

10/10 Excellent

Laila Grethe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En deilig ferie

Vi hadde et utmerket opphold.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Very nice

好大間，仲要內置樓梯真係好正. 泳池好ok,係冷氣差啲，上層房熱水不足. 但地點5係好方便，不過有酒店tuk tuk 出去轉車. 早餐係唔得既.. 大致上都滿意.平靚正

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort