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Best Western Patong Beach

4.0 star property

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Photo gallery for Best Western Patong Beach

Terrace/patio
Exterior
Superior Room, 2 Single Beds, Balcony, City View | Premium bedding, minibar, in-room safe, desk
Lobby
Breakfast, lunch, dinner served; Thai cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

View in a map
190 Phangmueangsai Gor, Patong Beach, Kathu, Patong, Phuket, 83150
  • Jungceylon Shopping Center
    ‪3 min walk‬
  • Bangla Road
    ‪5 min walk‬
  • Patong Beach
    ‪9 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪41 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, Balcony, City View

Superior Room, 1 Queen Bed, Balcony, City View | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed, Balcony, City View

9.0 out of 10
Wonderful
(14 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, Balcony, City View

Superior Room, 2 Single Beds, Balcony, City View | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Balcony, City View

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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About this property

Best Western Patong Beach

Hotel with free parking, a short walk to Bangla Road
This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar and a business centre.
Best Western Patong Beach offers 224 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Patong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Patong Beach. During your stay, you're just a quick walk from Bangla Road. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy Thai cuisine while dining at Mana Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Just a 3-minute walk from Jungceylon Shopping Center and 5 minutes on foot from Bangla Road
  • Airport shuttle service available for a fee
Best Western Patong Beach offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Patong Beach. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Patong hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Mana Restaurant – This restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: THB 270 for adults and THB 135 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Mana Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Gym
  • Outdoor pool
  • Playground
  • Shopping centre

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Patong Beach

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1000.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 270 for adults and from THB 135 for children
  • Airport shuttle fee: THB 1200 per vehicle (one-way)
  • Rollaway bed fee: THB 1000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Patong Beach offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Patong Beach Hotel
Best Western Patong Beach
BEST WESTERN Patong Beach Phuket

Best Western Patong Beach Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 204 out of 508 reviews
Rating 8 - Good. 180 out of 508 reviews
Rating 6 - Okay. 74 out of 508 reviews
Rating 4 - Poor. 25 out of 508 reviews
Rating 2 - Terrible. 25 out of 508 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Alan

Stayed 5 nights in May 2025

4/10 Poor

Baekeun

Stayed 2 nights in May 2025

10/10 Excellent

Rejo

Liked: Amenities
Everything was good, no complaints.
Stayed 4 nights in Apr 2025

6/10 Okay

Matthew

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
I booked a balcony room so I could smoke on the balcony. However, no smoking was allowed on the balcony (a 2000thb fine applied if rule was broken). I have stayed in Thailand before at the Ashlee Hub Hotel, Otop Market, and the balcony was very large in size and smoking was allowed. While I understand smoking is not the biggest issue, and while I was happy to follow their requests, I will not book this hotel ever again. If I return to Thailand, I will stay with Ashlee Hub, or another hotel that is more accommodating.
Stayed 7 nights in Apr 2025

4/10 Poor

Sophia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is not sound proof. Unfortunately we learned that the first night when an Indian couple with a child next door to us screamed at each other through the night from 1am-3am and then from 8am to 11am. It was mostly the man screaming and yelling and the first time I was worried for the woman’s safety so called reception. They told me they would come take a look. Someone was sent up in the middle of the hollering and thankfully the man stopped but his tirade got the poor baby crying which went on for two hours. Imagine my surprise and frustration when a few hours later in the early morning hours, I was waken to the same man screaming at his wife yet again, only this time the woman yelled back. I was happy she was sticking up for herself but my lack of sleep was affecting me. I went down physically to the reception and informed them of the goings on as well as playing a recording of exactly how loud it was through my wall. The employee immediately called them and checked with them if they were checking out that morning. The staff is great, but this property is dilapidated. The towels had mold on them, there was a leak in our shower, visible cracks through the room and common areas, and the fitness room was a joke. The hair dryer was so rusty and dirty I was afraid to touch it for fear of getting tetanus. This property is great location wise if you want to be smackdab in the middle of Patong but be aware it is NOT soundproof
Stayed 3 nights in Apr 2025

8/10 Good

Chin Teck

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location but hotel breakfast need improvements
Stayed 4 nights in Apr 2025

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great helpful front desk , enjoyed my stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Kwong Yuen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goog
Stayed 4 nights in Mar 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff were always helpful. The rooftop pool, though small was never busy and we were always able to get a sun lounger. The rooms were clean and I couldnt fault anything about the hotel. It is in a perfect location to access Patong Beach or Bangla Road.
Stayed 9 nights in Jan 2025

10/10 Excellent

Lydia M., Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great upgraded Best western, it was clean and modern. I really appreciated it being in the center of everything. Staff was helpful and friendly.
Stayed 5 nights in Jan 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property and the staff. It was just off the busy streets and was quieter than most areas. The security measures were great in case you are traveling solo. They have elevator key access to only your floor and pool and they have an extra chain lock only you can open and lock from inside. I came alone and felt welcomed and safe. The cleanliness was excellent. The only reason I gave 4 stars out of 5 stars is because the breakfast food was average and the halls echo and sometimes some guests can be drunk and loud but it’s great for someone who wants to enjoy patong but need some quiet from time to time. I loved it.
Stayed 6 nights in Jan 2025

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was the smallest hotel room I have ever stayed in. Door are spring loaded and slam when shut. Hard wooden chairs. Housekeeping very spotty. Shower didn’t maintain a consistent temperature.
Stayed 5 nights in Nov 2024

6/10 Okay

Lionel

Travelled with group
Liked: Cleanliness
Overall satisfactory for the price and location but way too noisy at night and early morning with inconsiderate Indian customers talking loudly in the corridors and slamming doors
Stayed 21 nights in Oct 2024

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean hotel located short walk to main shopping centres, beach, and Bangla road. Roof top pool is very clean, next to the small gym. Rooms away from main road very quiet. All rooms same size size just different bed configuration are on the smaller size if you have family like us. Not many english tv channels and reception quality needs to be upgraded. All staff were excellent, especially maintenance and reception staff. Breakfast was very good with a large variety of dishes, especially middle eastern as expected given that the hotel has many middle eastern guests. Overall, an enjoyable stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

Mehmet

Liked: Amenities
Stayed 8 nights in Oct 2024

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice pool. Close to Bangla Rd
Stayed 2 nights in Oct 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Would like some sun parodols sround pool
Stayed 7 nights in Oct 2024

4/10 Poor

Christopher

Dated property
Stayed 3 nights in Sep 2024

10/10 Excellent

Sudhir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 20 nights in Aug 2024

2/10 Terrible

Brett

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Let me start by saying I stayed at this place in 2018 and it was amazing. Fast forward to 2024 what a difference this place was terrible super noisy, unkept. Paid for buffet breakfast and it was some of the worst food I'd eaten, absolute slop, only tried it for 2 days then from there on I paid for breakfast at other hotels. I would not recommend this hotel to anyone it was horrible. Never again
Stayed 8 nights in Aug 2024

8/10 Good

robert

Very good a nice experience 😊
Stayed 7 nights in Aug 2024

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and beautiful swimming pool. Hotel staff is very professional
Stayed 2 nights in Aug 2024

6/10 Okay

ROBERTO

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 4 nights in Aug 2024