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CALIXTA Hotel

3.5 star property

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Photo gallery for CALIXTA Hotel

Outdoor pool
Lobby
Restaurant
Suite | In-room safe, blackout curtains, soundproofing, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
Avenida 10, Calle 14 Nte, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪3 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪16 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Loft

In-room safe, blackout curtains, soundproofing, iron/ironing board

Loft

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Single Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Single Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

In-room safe, blackout curtains, soundproofing, iron/ironing board

Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Classic Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Rooftop terrace

Sofía by Bunik

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (1300)
The price is €36
for 1 room
includes taxes & fees
22 Jun - 23 Jun
Sofía by Bunik

About this property

CALIXTA Hotel

Hotel with a rooftop terrace, steps from Quinta Avenida
Along with an outdoor pool, this smoke-free hotel has a rooftop terrace and concierge services. WiFi in public areas is free. Other amenities include tour/ticket assistance. Housekeeping is available on request.
CALIXTA Hotel offers 31 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 43-cm LED televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at CALIXTA Hotel. During your stay, you're just a quick walk from Quinta Avenida. Enjoy features like free WiFi in public areas, plus an outdoor pool and a rooftop terrace.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Quinta Avenida and 7 minutes on foot from Playa del Carmen Main Beach
  • Dogs welcome for a fee
As a guest of CALIXTA Hotel, you'll find an outdoor pool, a rooftop terrace, and tour/ticket assistance. Public spaces have free WiFi. CALIXTA Hotel also features concierge services and a lift.

This 3.5-star Playa del Carmen hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Lift (122 centimetre wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-cm LED TV with cable channels

More

  • Air conditioning
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Sunday: 9:00 AM - 5:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

CALIXTA Hotel Hotel
KAYAK Sol Playa del Carmen
CALIXTA Hotel Playa del Carmen
CALIXTA Hotel Hotel Playa del Carmen

CALIXTA Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 168 out of 279 reviews
Rating 8 - Good. 67 out of 279 reviews
Rating 6 - Okay. 22 out of 279 reviews
Rating 4 - Poor. 15 out of 279 reviews
Rating 2 - Terrible. 7 out of 279 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

mariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 5 nights in Feb 2025

4/10 Poor

Baher, Cairo

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Location is perfect! If you’re planning to spend most of the day outside the hotel, it’s a really good place for the price. Close to where you’ll take off for excursions & to 5th Ave & the beach. A few things to note - the photos were taken when the hotel was first built/renovated. The pool area doesn’t look like that at all now. We actually didn’t use the pool once in our entire stay because it was really worn down. Also the breakfast is belowwwwww par. No need to sign up for it. We skipped it twice. Basically they give you coffee & fruits. Bread and orange juice (upon request). The buffet doesn’t include anything else. We also had a really unpleasant encounter on our first day at breakfast. The guy working at the restaurant asked what room we are & said it didn’t include breakfast. We know that’s not true & the reception confirmed we had breakfast included when we checked in. He insisted he wasn’t wrong & refused to call the reception to double check. He spoke in a loud voice and super rude manner, and he asked us to go resolve this with reception ourselves & ask them to send him a message. We went downstairs & had the reception message him & then he agreed to serve us breakfast. Honestly mistakes happen, but the way he refused to even consider he might be wrong, the way he spoke condescendingly assuming we hadn’t paid, and the way he asked us to resolve the communication problem between him and reception ourselves was unacceptable.
Stayed 4 nights in Feb 2025

10/10 Excellent

Hillary Jordan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a perfect location. The beds were nice the breakfast was light and good price. The pool photos look different but the pool was always empty so it was a nice place to relax.
Stayed 6 nights in Jan 2025

8/10 Good

Angelyn

Travelled with partner
Liked: Cleanliness, staff & service
The staff at this property was exceptional and made us feel very welcome. The pool area was small and a bit run down, but comfortable loungers, and the pool was a good temperature. The breakfast was basic (coffee, toast, fruit, yogurt); however, you could order additional items for a charge. The huevos rancheros we orddered were very good. The location of the property one block from 5th Avenue is excellent. I think the hotel is a good value for the price.
Stayed 5 nights in Feb 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant for the price

One of the nicest rooms I have stayed in. Peaceful, spacious, loads of storage, great shower and sink facilities, huge bed and lovely lighting. You have to ask to have your room cleaned otherwise you won’t get new towels etc… The rooftop pool is a gem, love the decor and relaxing music. The staff were amazingly helpful. A couple of times the link to the door opening app didn’t work but that was fixed in minutes each time. The continental breakfast is pretty basic but again, staff are great. The WiFi was reliable and fast enough. And finally, the location is perfect. Just away from fifth Avenue, near the ADO station and very close to everything you need in Playa. Thank you Calixta!
Stayed 12 nights in Jan 2025

6/10 Okay

David

Travelled with partner
Liked: Amenities, property conditions & facilities
We didnt like the self check-in after 5 pm.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jorge H Zamudio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent location, clean and comfy room, easy access.
Stayed 1 night in Jan 2025

10/10 Excellent

Yiqiao

Stayed 1 night in Dec 2024

10/10 Excellent

Nathalie, Saint Jean sur Richelieu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La localisation est parfaite, à 2 pas de la 5e avenue, 3min de marche pour ADO l'endroit et la chambre très propre. Un peu bruyant mais overall c'est très bien! Pour un court séjour c'est parfait.
Stayed 1 night in Dec 2024

10/10 Excellent

Luca

Stayed 2 nights in Dec 2024

10/10 Excellent

Vicente Soto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Martha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Nidia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Christian

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
There is no staff after 5pm, so the lobby is empty and no real security. Anyone could walk into the hotel and no filter to stop non guests. It was ok for a couple of nights.
Stayed 3 nights in Nov 2024

8/10 Good

Werner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Jessi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at Calixta! As others have mentioned, the included breakfast is pretty lacklustre but the fruit was fresh and delicious and the staff were lovely. The additional charge breakfast was great and is pretty affordable. My partner and I shared an order whenever we opted to buy breakfast as the portions are very fair. Check in was easy despite us arriving during an unstaffed hour. desk staff were lovely. Room was clean, air conditioning was great. Shower leaked and the water pressure was lacking but the water got nice and hot. Our balcony was very private! Pool was great and cleaned daily, however as others have mentioned, the pool AREA is not great. Ignore the photos with the chairs, it's just cushions on the ground that are in semi rough shape. Pool towels were usually available in the breakfast room. Area was super walkable. Construction happening on buildings next door but wasn't an issue at night. Street noise was pretty loud on some nights, not ideal for light sleepers. Noise machine was provided in the room. Overall, we thought this place was pretty solid!
Stayed 8 nights in Nov 2024

2/10 Terrible

Cindy

Disliked: Cleanliness, staff & service
First of all ... got to hotel and i was hot humid and extremely tired sent to the wrong room guest were already staying . Then tne key entry dodnt work so i was moved to another room after repeatly going back to front desk for new entry and frint desk assistance . I was so tired & when i was finally settled into my new room i had no key pass so i was stuck in hotel room all night no food and no way to leave my hotel or door be left open . And i was new to area in mexico and was very anxious to leave my luggage left una tennded so i went to bed hungry . By 3 am i snuck down to front desk and told night manager he yelked at me rold me to go back to my room . @ this point i was upset and hungry . By morning front desk was able to give me an actual key card so i was able to go get breakfast and secure my hotel room When i went for breakfast the initialy said it was free and it wasnt they wanted more money for the eggs for breakfast . 65 more pecos . Tou only get fruit and toast . For free All ways to upsale at this hotel . And when u complain they yell at you to stip talking about it and to move away from the breakfast bar and sit down . Horrible experience . Thete was also no hot water in hotel room just that cool cold water . But its a rain shower . Walls are gross in hotel room and trash left for day around rooftop pool . I had to use my own hand wipes to clean surfaces. It felt like a hostal hotel at this location . Lots of police at night and loud speakers and traffic .
Stayed 7 nights in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in Playa del Carmen

Lovely comfortable hotel well positioned in the centre of Play Del Carmen. Staff were really friendly and ever so helpful. They really went the extra mile to help my brother when his wheelchair broke. Nice breakfast and kids loved the pool.
Stayed 6 nights in Oct 2024

10/10 Excellent

Damien

Travelled with family
Liked: Cleanliness, staff & service
We enjoyed our stay. Can get a little noisy staff are very friendly and helpful
Stayed 5 nights in Oct 2024

10/10 Excellent

Edwin

Liked: Staff & service, property conditions & facilities
💯 recommended 👌
Stayed 2 nights in Oct 2024

10/10 Excellent

Miguel Angel

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Excelente hotel, volvería en un proximo viaje !!

Falto mayor limpieza en nuestra habitación, pero el hotel es excelente, la atención de su personal en el Front Desk y en el Restaurante excedió nuestras expectativas. Mención a parte para el personal de la cocina, Jose Luis siempre fue muy atento cada vez que fuimos a desayunar.
Stayed 7 nights in Sep 2024

10/10 Excellent

janele

Liked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Julie

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Yehonatan

Stayed 3 nights in Aug 2024

8/10 Good

Amanda Cabello

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024