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Magic Blue Spa Boutique Hotel-Adult Only

4.0 star property

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Photo gallery for Magic Blue Spa Boutique Hotel-Adult Only

Outdoor pool, open 8 AM to 8:00 PM, pool loungers
Outdoor treatment area, hydrotherapy, facials, massages
Exterior
View from room
Down duvets, minibar, in-room safe, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
Avenida 10, Entre Calle 10 y 12 Norte, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Central Square
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬

Room options

View all photos for Superior Room Two Double Beds with Buffet Breakfast and Spa Access

Down duvets, minibar, in-room safe, iron/ironing board

Superior Room Two Double Beds with Buffet Breakfast and Spa Access

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 27 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Room King Size Bed with Buffet Breakfast and Spa Access

Down duvets, minibar, in-room safe, iron/ironing board

Superior Room King Size Bed with Buffet Breakfast and Spa Access

8.4 out of 10
Very good
(7 reviews)
  • Garden view
  • 27 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Master Suite with Buffet Breakfast and Spa Access

Down duvets, minibar, in-room safe, iron/ironing board

Master Suite with Buffet Breakfast and Spa Access

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 34 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for King Size Bed with Buffet Breakfast, Spa Access and Daily Massage for Couples

Down duvets, minibar, in-room safe, iron/ironing board

King Size Bed with Buffet Breakfast, Spa Access and Daily Massage for Couples

  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room King Size Bed

Down duvets, minibar, in-room safe, iron/ironing board

Superior Room King Size Bed

8.6 out of 10
Excellent
(10 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Double Beds with Buffet Breakfast, Spa Access and Daily Massage for Couples

Down duvets, minibar, in-room safe, iron/ironing board

Two Double Beds with Buffet Breakfast, Spa Access and Daily Massage for Couples

  • Garden view
  • 27 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room Two Double Beds

Down duvets, minibar, in-room safe, iron/ironing board

Superior Room Two Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Master Suite with Buffet Breakfast, Spa Access and Daily Massage for Couples

Down duvets, minibar, in-room safe, iron/ironing board

Master Suite with Buffet Breakfast, Spa Access and Daily Massage for Couples

  • Garden view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Suite

Down duvets, minibar, in-room safe, iron/ironing board

Master Suite

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Villa Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room Superior

Down duvets, minibar, in-room safe, iron/ironing board

Room Superior

  • 27 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room Superior

Down duvets, minibar, in-room safe, iron/ironing board

Room Superior

  • 27 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite Master with Garden View

Down duvets, minibar, in-room safe, iron/ironing board

Suite Master with Garden View

  • Garden view
  • 34 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room Superior

Down duvets, minibar, in-room safe, iron/ironing board

Room Superior

  • 27 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Room Superior

Down duvets, minibar, in-room safe, iron/ironing board

Room Superior

  • 27 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite Master with Garden View

Down duvets, minibar, in-room safe, iron/ironing board

Suite Master with Garden View

  • Garden view
  • 34 sq m
  • Sleeps 2
  • Free Wi-Fi

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About this property

Magic Blue Spa Boutique Hotel-Adult Only

A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Magic Blue Spa Boutique Hotel-Adult Only offers 42 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and espresso makers. Rooms open to furnished balconies or patios. Beds feature down duvets. A pillow menu is available. 28-inch plasma televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen hotel provides complimentary wireless Internet access. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages and facials. A variety of treatment therapies are provided, including hydrotherapy.
During your stay at Magic Blue Spa Boutique Hotel-Adult Only, you're just a quick walk from Quinta Avenida. Free WiFi in public areas, a full-service spa and an outdoor pool are available.
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Treat yourself to hydrotherapy, massages or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and yoga classes
  • Steps from Quinta Avenida and 4 minutes on foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
Magic Blue Spa Boutique Hotel-Adult Only offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at Magic Blue Spa Boutique Hotel-Adult Only. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Playa del Carmen hotel is smoke free.

On-site venue – This restaurant specialises in Brazilian cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Hydrotherapy
  • Massage
  • Outdoor treatment areas
  • Treatment room

Accessibility

  • No lift

More

  • 2 floors
  • 3 buildings
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch plasma TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Magic Blue Spa Boutique Hotel-Adult Only

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3500 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Magic Blue Spa Boutique Hotel-Adult Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Boutique Magic Blue
Hotel Magic Blue
Magic Blue Boutique
Magic Blue Boutique Hotel
Magic Blue Boutique Hotel Playa del Carmen
Magic Blue Boutique Playa del Carmen
Magic Blue Hotel

Magic Blue Spa Boutique Hotel-Adult Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 464 out of 801 reviews
Rating 8 - Good. 259 out of 801 reviews
Rating 6 - Okay. 41 out of 801 reviews
Rating 4 - Poor. 23 out of 801 reviews
Rating 2 - Terrible. 14 out of 801 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gregory

Stayed 2 nights in Jan 2026

10/10 Excellent

David

Stayed 3 nights in Jan 2026

2/10 Terrible

Jessie

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff was really nice Pool was really nice Location is great Shower was tricky to get just right to get warm water. It had to be dialed in to exact millimeter or else it would come like warm at best No guest policy is inconvenient Expensive for bare the room was
Stayed 4 nights in Dec 2025

10/10 Excellent

Wilfredo

Stayed 2 nights in Dec 2025

4/10 Poor

Erwin

Travelled with partner
Disliked: Property conditions & facilities
First and foremost. No hot water as stated by previous reviews. We thought this would have been addressed by now. Some red marks on sheets, maybe old blood. We added the buffet breakfast but was not able to make 4 out of 5 days due to planned day trips. The day we were able to make breakfast, the restaurant was to open @ 8a but didn't open due to lack of staff till 8:25a. We ordered omelets but due to our day-trip pickup, the cook could not get it to us on time. So had to leave without breakfast nor coffee. We asked for a credit/refund upon arrival but was denied. Instead the hotel prepared (2) lunch boxes as compensation. What about the other days? Cleaning services are very aggressive! Even though we requested NO cleaning, the maids entered our room anyways so they can collect tips. Back to the buffet, they expect their tips BEFORE you eat your breakfast. Unprofessional. Stairs not lit early mornings (~6-7a). Stairs steps are uneven and not uniform (one step is higher/lower than others). Communications with Front desk is thru WhatsApp only. No phones! TVs are worthless, didn't connect 95% of the time. The fore mentioned complaints is NOT the staff's fault. They were pleasant for the most part.
Stayed 5 nights in Dec 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing.
Stayed 6 nights in Nov 2025

2/10 Terrible

Jaime

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Vanssa the manager very rude
Stayed 1 night in Nov 2025

4/10 Poor

Eduardo O

Disliked: Cleanliness, staff & service, property conditions & facilities
Inseguro y el aire fatal
Stayed 2 nights in Oct 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property maintenance and repairs poor in some respects.
Stayed 2 nights in Oct 2025

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful experience
Stayed 3 nights in Aug 2025

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely attentive to us.
Stayed 1 night in Sep 2025

10/10 Excellent

lyndsay-ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

MERCEDES

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to all. Everything was clean and well taken care of. Beautiful. Breakfast was fresh . The only issue was with the spa promotion. There is a credit for spa treatments upon arrival, which is nice . However the wording on the paper isn’t clear or correct on what spa service you need to have in order to get said credit. Upon check out the woman at the desk argued that it’s clear . Well it’s not.
Stayed 3 nights in Aug 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos hospedamos en Magic Blue en Playa del Carmen y fue una excelente elección. El hotel es muy bonito, con un ambiente relajante y bien cuidado. Todo el personal fue súper amable desde el primer momento, siempre con una sonrisa y dispuestos a ayudar. Mi esposa y yo tomamos unos masajes y la experiencia fue de 10. Yo elegí uno con tratamiento a base de aloe vera para el daño solar, y la verdad es que me salvó las vacaciones, me ayudó muchísimo con la recuperación de la piel después de pasar tanto tiempo al sol. En resumen, excelente servicio, un lugar hermoso y una atención que marca la diferencia. Lo recomiendo totalmente y sin duda volveríamos.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bibiana

Liked: Cleanliness, staff & service, property conditions & facilities
SAFETY AND QUIET PLACE, THE SAUNA IS CLEAN AND RELAXING
Stayed 2 nights in Jun 2025

6/10 Okay

michelle

Travelled with family
Disliked: Amenities
The property need a little renovation the shower has to run for 10 minutes for hot water the breakfast is ok nothing Good over priced your paying for the area
Stayed 3 nights in Jul 2025

2/10 Terrible

Trevor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Ebony

Travelled with partner
Disliked: Amenities, property conditions & facilities
I was very disappointed with our stay at Magic Blue Spa. Unfortunately, it wasn’t a comfortable experience from start to finish. The A/C in the room was nice but the overall room itself was quite outdated. There were smashed mosquitoes on the walls from previous guests. There was visible black mold on the shower window, which was really concerning. The baseboards and walls are chipped and poorly sealed. Our room door also didn’t seal properly on the top, so mosquitoes got in overnight—I woke up each morning with multiple bites which was so frustrating. The staff was friendly, but I found the towel policy ridiculous. We were only given two small face towels per person and nothing more than that. The towels were rough, thin, and non-absorbent. Check-in wasn’t allowed until exactly 3 PM, which might not have been a big deal, but in the 95-degree heat, being handed room temperature water with no ice was just another letdown. By the time check-out day came, I packed up as quickly as possible and made a quick exit. I couldn’t wait to leave. Overall, I expected much more from a 4 star hotel. This was one of the most uncomfortable hotel stays I’ve ever had, and I wouldn’t recommend it based on my experience.
Stayed 4 nights in May 2025

6/10 Okay

Laura Lee

Travelled with partner
Disliked: Cleanliness, amenities
This was advertised as a luxury boutique motel. The only luxury was bathrobes hung in the bathroom. The faucets were all corroded and difficult to adjust the temperature. There were no night stands, just stained cloth covered benches. The remotes were dirty. The toilet seat wouldn’t stay up. The reception desk didn’t speak enough English to carry a good conversation. One day we were made to eat on the patio in the heat with no explanation why we couldn’t eat indoors like the rest of the time. The swimming pool was warm and not refreshing in 90+ degrees. The beds were comfortable and they had a great breakfast. Unfortunately, that wasn’t enough to give it a good rating.
Moldy shower grout
Stained benches next to beds (no night stands)
Moldy clothes rack in shower
Peeling shower privacy film
Stayed 6 nights in May 2025

8/10 Good

janet

Stayed 4 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

maria

Liked: Cleanliness
Stayed 1 night in Mar 2025