Mahekal Beach Front Resort & Spa

4.0 star property
VIP Access

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View from property
Property video
Premium Penthouse King | Premium bedding, down duvets, Select Comfort beds, minibar
Exterior
Room, 2 Queen Beds, Garden View | Premium bedding, down duvets, Select Comfort beds, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
38 St And The Beach, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Quinta Avenida
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Garden View King Bed

7.4 out of 10
Good
(25 reviews)
  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Ocean View Palapa

7.6 out of 10
Good
(8 reviews)
  • Ocean view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Run of House

7.4 out of 10
Good
(6 reviews)
  • Resort view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Garden View

  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Double Room, Ocean View

  • Ocean view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Similar properties

About this property

Mahekal Beach Front Resort & Spa

Catch some rays at the beach or spend the day relaxing at Mahekal Beach Front Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of towels is available on request
Mahekal Beach Front Resort & Spa offers 195 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and a hairdryer. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes desks and desk chairs. Select Comfort beds feature down duvets and premium bedding. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Guests can make use of the in-room espresso makers and minibars. Bathrooms include a shower with a rainfall showerhead. Additionally, rooms include an iron/ironing board and a ceiling fan. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
5 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Revive has 1 treatment room. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the shopping around Mahekal Beach Front Resort & Spa. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Features include 5 outdoor pools, 3 restaurants and 3 bars.
  • Enjoy Mexican cuisine with garden views at Cocina, one of the property's 3 restaurants and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 5 outdoor pools or soak in the hot tub
  • Treat yourself to hot stone massages, manicures and pedicures or reflexology at Revive
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and a playground
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Mamitas Beach and 8 minutes on foot from Quinta Avenida
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Some rates at Mahekal Beach Front Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers. At Mahekal Beach Front Resort & Spa, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. This luxury hotel also offers a hot tub, a sauna and a fitness centre. A complete renovation of Mahekal Beach Front Resort & Spa was completed in January 2023.

Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Cocina – Overlooking the garden, this diner specialises in Mexican cuisine. Guests can enjoy drinks at the bar.
Las Olas – This beachfront buffet restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Fuego Restaurante y Bar – This beach fine-dining restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Agave – This sports bar overlooks the garden. Happy hour is offered. Open daily.
Itzi Pool Bar – This brewpub is located by the pool. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks and select beverages included
Basic alcoholic drinks included
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Land activities

Cycling
Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2023 Travel + Leisure 500.

Property amenities

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 27 for adults and USD 27 for children
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Cocina
  • Fuego Restaurante y Bar
  • Itzi Pool Bar
  • Las Olas

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach yoga
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Free beach club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Treatment room

Accessibility

  • No lift
  • Smooth flooring in room

More

  • 2 floors
  • 33 buildings
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Renovated entire property - January 2023
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Access methods

Staffed front desk

Pets

  • Pets: USD 30.25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Christmas Day (25 December) Gala Dinner per adult: USD 120
  • Christmas Day (25 December) Gala Dinner per child: USD 60 (from 5 to 12 years old)
  • A tax is imposed by the city: USD 3.40 per accommodation, per night
  • Service fee: USD 15 per person, per night
  • Sanitation services: USD 2 per night
  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Bicycle storage
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Lending library access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 27 for adults and from USD 27 for children
  • Airport shuttle fee: USD 302 per person (return)
  • Airport shuttle fee per child: USD 302 (return), (from 5 to 12 years old)
  • Pet fee: USD 30.25 per accommodation, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 100
Safety features at this property include a fire extinguisher, a smoke detector, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mahekal Beach Front Resort & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 008-007-000708/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mahekal
Mahekal Beach
Mahekal Beach Playa del Carmen
Mahekal Beach Resort
Mahekal Beach Resort Playa del Carmen
Mahekal Resort
Mahekal Beach Hotel Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen

Mahekal Beach Front Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 660 out of 1001 reviews
Rating 8 - Good. 153 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

trevor

Liked: Cleanliness, amenities, property conditions & facilities
Great location, and excellent staff.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities
Beautiful property in a great location.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, beautiful location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Eldon

Liked: Cleanliness, staff & service, amenities
Beautiful resort, beautiful location, terrific food & a warm & hospitable staff. We loved it & will defn be back.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff, clean resort grounds and beaches and pools, close proximity to 5th avenue and shopping outlets.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff!!! 10/10 to the staff working there who made our visit so much better.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Entire resort was spotless
Stayed 11 nights in Feb 2026
Verified

10/10 Excellent

Lenia

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great staff! We had a great time. Everything’s tasteful. Book your excursions here!
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

SIDNEY

Liked: Cleanliness, amenities, property conditions & facilities
beautiful facilities and relaxing vibes. staff was helpful
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, property conditions & facilities
Absolutely Amazing
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Randy

Everything perfect. Quiet spot with just the right amount of fun. Would 100% stay again!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Mahekel has soul, charming palapas; beautiful pools, great beach; close to 5th avenue adventures in shopping.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel & staff Beach seaweed in front of hotel was not cleared away as I would have expected. There was some effort but the seaweed won while we were there
Stayed 11 nights in Feb 2026
Verified

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort, customer services and quality of the food and drinks
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, amenities, property conditions & facilities
My stay at Mahekal was great. The rooms were clean and comfortable with a very tropical vibe. Location is amazing and the staff was friendly and helpful. One negative thing was I had my bose and apple headphones go missing. While there. The staff was very helpful in looking for them.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Amber

Liked: Staff & service, amenities
Mahekal Beach Resort was everything I hoped for and more. From the moment you arrive, you feel transported into a peaceful, bohemian oasis tucked right along the beach. The resort strikes the perfect balance between laid-back luxury and natural beauty—lush gardens, sandy pathways, and charming bungalow-style rooms that make it feel intimate and authentic rather than resorty. The location is unbeatable: steps from the ocean, yet close enough to walk into town when you want a bit of buzz. Waking up to the sound of the waves and enjoying mornings with ocean views felt surreal. The pools were beautiful and never overcrowded, and the beach setup was relaxed and inviting.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Roxanne Jimenez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Vacation

A perfect stay at a perfect location on the beach beautiful grounds close to everything incredible property friendly excellent service
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Leona

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel right on the water. Loved it.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing always have a smile on their faces & they seem genuinely happy to help in anyway they can if at all necessary. The rooms are spotlessly clean . The location is perfect for peace & if you choose to walk out of the resort gate youre then right into the heart of all the lovely restaurants, loval clothes stores coffe shops etc with a vibrant atmosphere. This is my 3 rd time staying at the mahakel & I will always return . Great private beach areas four pools & beautiful gardens to walk around totally peaceful ohh and the spa is amazing & im a sucker for a deep tissue massage and boy can they deliver . I give this peaceful beautiful resort a 5 star . I have done both ocean views & garden views here and their both excellent choices
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Overall, the staff was very helpful. However, the desk staff did not solve an issue we had. While respectful we encountered inadequate solution and was warned down by the time that it took and the aggravation it caused us while a vacation should be down time. The resort is wonderful, the beach itself and waters are naturally overpowered by the natural phenomun of the seagrass.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Boris

Liked: Cleanliness, amenities, property conditions & facilities
All is perfect
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

benjamin gordon

Liked: Cleanliness, amenities, property conditions & facilities
Mahekal is our home away from home and we always recommend them as a great resort to stay at. We have stayed at the resort 12 times now and every time is a special time. Some of the staff has been there for 15 years plus and are always welcoming and go above and beyond to make sure the guests old and new feel special! The only negative the last couple trips has been the hot tub/jacuzzi’s have been anything but warm/hot and this years trip the wait time getting in for breakfast was something we had never experienced and could be avoided if they opened back up the other restaurant Fuego for breakfast.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have visited Mahakal resort about 6 or 7 times, we are never disappointed.
Stayed 12 nights in Sep 2025