4/10 Poor
Julia M
24 Jun 2025
They changed my hotel. When I arrived, I was told they were full although my reservation was confirmed. I missed activities because of this because I was supposed to be picked up at that hotel. I also missed the shared shuttle getting back to the airport for my flight home because I was supposed to be picked up at that hotel. I also had to call and make sure that my missing baggage got delivered to the right hotel once it arrived from Amsterdam 2 days later. The hotel they changed me to was very nice.
Julia M
Stayed 6 nights in Jun 2025