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Krystal Vallarta - All Inclusive

3.5 star property

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Photo gallery for Krystal Vallarta - All Inclusive

3 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Deluxe Room, Mountain View | 1 bedroom, in-room safe, desk, blackout curtains
Exterior
Terrace/patio
3 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pool

Explore the area

Map
Av. de las Garzas S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300
  • La Isla
    ‪9 min walk‬
  • Cruise Ship Terminal
    ‪14 min walk‬
  • Malecon
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, Ocean View

Standard Room, Ocean View | Beach/ocean view

Standard Room, Ocean View

  • Ocean view
  • 4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Garden View

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View | 1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Terrace/patio

Standard Room, 1 King Bed, Ocean View

  • Ocean view
  • 4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, Sea View

  • Sea view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Garden View

Standard Room, Garden View | 1 bedroom, in-room safe, desk, blackout curtains

Standard Room, Garden View

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | 1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, Mountain View

  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Sea View

  • Sea view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property

Vamar Vallarta All Inclusive Marina and Beach Resort

  • Pool
  • All-inclusive
  • Kids pool
  • Parking included
3.4 out of 5, (1005)
The price is €266
for 1 room
includes taxes & fees
21 Jun - 22 Jun
Vamar Vallarta All Inclusive Marina and Beach Resort

About this property

Krystal Vallarta - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Cruise Ship Terminal
At Krystal Vallarta - All Inclusive, hit the beach, dine on-site at Aquamarina or enjoy a drink at one of the property's 2 bars/lounges.
Krystal Vallarta - All Inclusive offers 388 air-conditioned accommodations with a safe and complimentary bottles of water. Plasma televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a waterslide and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Krystal Vallarta - All Inclusive. During your stay, you're just a quick walk from Playa de Oro. You'll find features such as free WiFi in public areas, plus 3 outdoor pools and 3 restaurants.
  • Free WiFi
  • Enjoy Regional cuisine at Aquamarina, one of the property's 3 restaurants and 2 bars/lounges
  • Self-parking available for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Amenities include 3 meeting rooms, conference space and a lift
  • On-site recreation includes a gym
  • 14 minutes by foot from Cruise Ship Terminal and a 5-minute drive from Malecon
Krystal Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Krystal Vallarta - All Inclusive, you'll find 3 outdoor swimming pools, a waterslide, and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this property measures 11819 square feet (1098 square metres) and includes conference space. The family-friendly Krystal Vallarta - All Inclusive also features a complimentary children's club, pool umbrellas, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Puerto Vallarta property is smoke free.

Aquamarina – This buffet restaurant specialises in Regional cuisine. Guests can enjoy drinks at the bar.
Las Velas – This buffet restaurant is located on the beach and specialises in Regional cuisine. Guests can enjoy drinks at the bar. Open selected days.
Lobby Bar – On-site lobby lounge. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Aquamarina
  • Las Velas
  • Lobby Bar

Things to do

  • 3 outdoor pools
  • Free children's club
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Waterslide

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 11,819 square feet of conference space
  • 3 meeting rooms

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Vallarta - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Vallarta
Krystal Vallarta All Inclusive
Krystal Vallarta - All Inclusive Puerto Vallarta
Krystal Vallarta - All Inclusive All-inclusive property

Krystal Vallarta - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 201 out of 743 reviews
Rating 8 - Good. 167 out of 743 reviews
Rating 6 - Okay. 150 out of 743 reviews
Rating 4 - Poor. 112 out of 743 reviews
Rating 2 - Terrible. 113 out of 743 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Tess

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Feb 2025

6/10 Okay

Ray

The website needs to be updated as part of it is under construction and not all services are available.
Stayed 7 nights in Feb 2025

4/10 Poor

Les

Travelled with partner
Disliked: Amenities, property conditions & facilities
We chose this as it appeared to be a smaller resort with a couple of very cute features. The Mexican people were, as always, welcoming and warm. The weather was excellent. Though we didn't get to stay in the portion of the hotel that was featured in their ad, we still enjoyed the amenities for the first few days. By day four, things started to go downhill. Large walls were built overnight, cutting off about 1/3 of the amenities, including a pool, bar, beachside restaurant, washrooms and showers, as well as part of the pool deck for the main pool that was left for guests. Construction crews were everywhere on the site, creating obstructions, noise and dust. Detours were set up every day making walking around unpredictable. Resort was advertised as having a main buffet and two specialty restaurants. If this was ever actually the case, by the time we were getting used to the layout, there was only the main buffet and one other regular restaurant building which alternated between Italian and Asian on a somewhat irregular schedule. It became completely unpredictable so one couldn't be sure where or what kind of food we'd be getting. At first, we thought it was just about a renovation - and we were disappointed that the hotel would take guest reservations without informing us before the fact. Later we heard that they had sold off part of their property. In either case, we would not have chosen to stay had we known about it.
Stayed 9 nights in Feb 2025

4/10 Poor

Lauren

Stayed 6 nights in Feb 2025

10/10 Excellent

Sandra M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much and would highly recommend staying here. The staff were very friendly, the hotel very clean, and food very good with variety each day. We had access to two swimming pools and both very nice and clean. The children's area very enjoyable with the waterslide and kids pool. We were able to enjoy time on the beach, used the lounge chairs and watched whales on two occasions. We met Ernesto, a tour guide on the beach, and booked tours with him. He was very informative and we felt very welcomed and safe with him. Only downfall was some construction on buildings close to pool areas but we were able to find a spot to relax and didn't notice it too much. Also didn't have towels for 2 days but asked at front desk and some were sent up. Hotel is within walking distance to a convenience store and about 2 blocks from a steak house. Tours from the marina were about a 15 minute walk so didn't need taxi as the walk was nice. We will definitely stay here again.
Stayed 6 nights in Feb 2025

10/10 Excellent

Rafael Guadalupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 5 nights in Feb 2025

10/10 Excellent

Wanda

It was amazing! Amazing food and great staff
Stayed 5 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Kenzie

Travelled with partner
Disliked: Staff & service, property conditions & facilities
There are definitely worse places to stay but we will not be returning to Krystal Vallarta. The food is terrible it’s the same things every other night. The staff was less than helpful. Not enough chairs at the beach or around the pool. Housekeeping would take our towels but wouldn’t give us fresh ones. Overall absolutely NOT worth what we paid.
Stayed 7 nights in Feb 2025

4/10 Poor

Cynthia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The food was terrible for the all inclusive
Stayed 3 nights in Nov 2024

6/10 Okay

Veronica

Travelled with family and small children
Informaction not acurate, the photos on the app was not the same when You get to the hotel, hotel is old and outdated. Personel of the hotel is excelente and food too, over all I did not like My stay at all. Only stayed for the food.
Stayed 3 nights in Feb 2025

8/10 Good

Eileen, Santa Rosa

Stayed 7 nights in Feb 2025

10/10 Excellent

Chase Pest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Everything was great, we had a nice relaxing time, wonderful room and beautiful beach! Thanks!
Stayed 3 nights in Feb 2025

8/10 Good

Adam, Penticton

Travelled with partner
Liked: Cleanliness, amenities
Great view. Balcony unsafe due to unfastened railing.
Stayed 4 nights in Feb 2025

4/10 Poor

Pamela

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Do NOT stay here. Surrounded by construction, half the resort is now sold to Thompson. Only 2 pools now and 1 kids pol. Can't get a coffee anywhere before 7am. Limited food service. At most this is a 1.5 star place.
Stayed 14 nights in Feb 2025

8/10 Good

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The all-inclusive food was surprisingly good and had plenty of options. The service was excellent and all of the staff were super polite. The beach area is great with tons of lounge chairs to sit on and much larger compared to other resorts that are further south. Our only complaint would be that there was quite a bit of construction going on during our stay and sometimes they would be working and making a lot of noise during peak beach hours.
Stayed 8 nights in Feb 2025

2/10 Terrible

Liliana Angelicia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
the staff were nice, they just took awhile when requesting for towels / blankets, plus food was bland and drink options were limited. and every 5 mins someone is trying to sell you something on the beach.
Stayed 3 nights in Feb 2025

8/10 Good

Ryan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
When we first arrived we were greeted quickly by Sandra and checked in fast. Our room was spacious with a city view. The fridge is not stocked and you have to request water every day to have it in your room. This was a downside. The room often wasn’t cleaned and when it was there was often no towels left for us. Sadly Valentine’s Day we came back to our room not made up. When we arrived there were changes being made which made the first couple days confusing. But once the new construction areas opened it was amazing!! Cannot say enough good things about the staff, except of the room cleaning staff. The selection of food was flavourful and typical variety as most all inclusives in this price range. The pools were not too crowded and we easily found seating every day either near the pool or on the beach. Downside is when on the beach you are asked every five minutes to buy things. They do not stay outside the ropes. This got annoying. We stayed during the beginning of February for 14 days. There is a property beside the resort that is stating construction so going forward there will be that noise for others to be aware of. Location is perfect and close to everything you will need.
Stayed 14 nights in Feb 2025

2/10 Terrible

Tara

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Having been to Puerto Vallarta many many times this trip was my biggest disappointment. Krystal Vallarta is currently a construction zone- being taken over by a new resort/hotel. Had I known this ahead of time I would not have booked. The staff at the desk, management, other staff are friendly and helpful. This was never an issue. The conditions of the grounds- unusable space is a concern. The daily noise. The bulldozer. The constant daily changing of access to the resort is unacceptable. The resort is not authorizing any refund or partial refund for my stay Feb 3-7. I am very disappointed and will not hesitate to share my concerns to help other travellers. This was not a vacation. This was a mess. Expedia also has been unhelpful in this matter. Please do your research before staying at the Krystal Vallarta or any other hotel. Construction is no joke.
Stayed 4 nights in Feb 2025

8/10 Good

Gamaliel

Liked: Cleanliness, staff & service
Property is under construction and that's make look not to good
Stayed 3 nights in Feb 2025

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I would stay here again after 10 years when the construction is done There were very loud pile drivers and jack hammers going all day long every day !!!! No possibility of relaxation!!! And there was raccoons on the tables at dinner time that THE WAITERS WERE FEEDING BREAD!! But the property is beautiful, the food is good, the entertainment is good, and the staff is tremendous - friendly and helpful We always stay at all inclusives and this is the first one ever, that on checkout day - seems wanting to push you away forever I'm not talking about checkout times, but the revoking of priveleges We weren't affected as our flite was at 3 But people with flite at midnite were basically thrown out on the street at 11 am! Saving a few bucks? IT DOESN'T AT ALL SAY COME BACK AGAIN!!
Stayed 14 nights in Jan 2025

10/10 Excellent

Emiliano, Tijuana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad me la pasé muy agusto, el buffet súper variado y rico, la playa deli y la alberca también, la habitación limpia y con todo lo que necesitas, todo el staff súper amable desde que llegas hasta que haces check out, lo recomiendo ampliamente 😄😁😎
Stayed 3 nights in Feb 2025

6/10 Okay

Igor

Disliked: Cleanliness, staff & service, property conditions & facilities
This was so noisy and this time that I stay over there construction is going on every day
Stayed 9 nights in Jan 2025

6/10 Okay

Scott

Travelled with partner
Liked: Cleanliness, staff & service
Food was moderate. Nothing fancy. Lots of Mexican choices compared to western cuisine. "Sellers" on the beach were annoyong. Constantly coming up to you. They had put a dividing barrier rope in place after we got there but they would still come right up to your chair every 7 minutes. Entertainment was mediorcre, just live bands, not actual shows like other 4 or 5 star places. Location is great if you want to go off resort and do stuff. Shopping malls close by, marina is a 7 minute walk, and 10 minutes from airport.
Stayed 6 nights in Feb 2025

4/10 Poor

Brenda

Travelled with partner
Disliked: Amenities, property conditions & facilities
There waa nothing really to like.
Stayed 3 nights in Feb 2025