Suites Plaza del Rio - Family Hotel Malecon Centro

2.5 star property

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Room options

View all photos for Junior Suite con cocineta

In-room safe, iron/ironing board, bed sheets

Junior Suite con cocineta

8.0 out of 10
Very good
(8 reviews)
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite 2 recámaras con cocineta

In-room safe, iron/ironing board, bed sheets

Master Suite 2 recámaras con cocineta

8.6 out of 10
Excellent
(4 reviews)
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite con cocineta y balcón

In-room safe, iron/ironing board, bed sheets

Junior Suite con cocineta y balcón

8.0 out of 10
Very good
(7 reviews)
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite 2 recamaras con cocineta y Balcón

In-room safe, iron/ironing board, bed sheets

Master Suite 2 recamaras con cocineta y Balcón

8.4 out of 10
Very good
(8 reviews)
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

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About this property

Suites Plaza del Rio - Family Hotel Malecon Centro

Riverside hotel connected to a shopping centre in Puerto Vallarta with 2 outdoor swimming pools
This smoke-free hotel features 2 outdoor pools, a rooftop terrace and coffee/tea in a common area. Additionally, 24-hour room service, a children's pool and concierge services are on-site.
Suites Plaza del Rio - Family Hotel Malecon Centro offers 24 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas.

Bathrooms include a shower and complimentary toiletries. 32-inch LED televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Suites Plaza del Rio - Family Hotel Malecon Centro. During your stay, you'll be connected to a shopping centre and just a quick walk from Playa de los Muertos. You'll find features such as 2 outdoor pools, a rooftop terrace and concierge services.
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Malecon and Playa de los Muertos
Suites Plaza del Rio - Family Hotel Malecon Centro offers its guests 2 outdoor swimming pools and a children's pool. A rooftop terrace, a library, and tour/ticket assistance are also featured at Suites Plaza del Rio - Family Hotel Malecon Centro.

This Puerto Vallarta hotel is smoke free.

24-hour room service is available.

Property amenities

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 2 outdoor pools
  • Children's pool
  • Designer stores
  • Library

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • On the bay
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Suites Plaza del Rio - Family Hotel Malecon Centro

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 59 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Suites Plaza Río
Suites Plaza Río Hotel
Suites Plaza Río Hotel Puerto Vallarta
Suites Plaza Río Puerto Vallarta
Suites Plaza Río Resort Puerto Vallarta
Suites Plaza Río Resort
Suites Plaza Río Puerto Valla
Suites Plaza del Río
Suites Plaza del Rio Family Hotel Malecon Centro
Suites Plaza del Rio - Family Hotel Malecon Centro Hotel

Reviews

Suites Plaza del Rio - Family Hotel Malecon Centro Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 124 out of 303 reviews
Rating 8 - Good. 98 out of 303 reviews
Rating 6 - Okay. 39 out of 303 reviews
Rating 4 - Poor. 22 out of 303 reviews
Rating 2 - Terrible. 20 out of 303 reviews

Reviews

8/10 Good

Fleming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As advertised
Stayed 7 nights in Jun 2025

8/10 Good

ISRAEL, AUCKLAND

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/C
Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness
Stayed 3 nights in Jun 2025

2/10 Terrible

Rebeca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor customer service

Very poor customer service and no effort to help. The air conditioner of one of the bedrooms didn’t work.
Stayed 3 nights in Jul 2025

8/10 Good

Paola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a pool, but I was disappointed that it closed early so I didn’t get a chance to enjoy it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location beautiful suites
Stayed 9 nights in Jun 2025

6/10 Okay

Jorge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Is closed to the beach and stores
Stayed 4 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great location friendly staff
Stayed 9 nights in Jun 2025

8/10 Good

deborah marie

Stayed 7 nights in Apr 2025

10/10 Excellent

Eva

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel
Stayed 12 nights in May 2025

6/10 Okay

Natasha Lynne

Travelled with partner
Liked: Cleanliness, amenities
Loved the location. Pool is not heated and small(just for sitting in). But the roof top area has a great view of the river and the bay. Room was excellent value with the kitchen having everything you need to make a meal and the staff were friendly but unfortunately the beds were terribly uncomfortable. I would not stay there again because we couldn’t get a good nights sleep on the bed. That being said if you can get past the bed this hotel was lovely!
The view from our balcony
Rooftop
Stayed 6 nights in Mar 2025

10/10 Excellent

Francisco

Stayed 2 nights in May 2025

10/10 Excellent

alicia

Location and room space
Stayed 4 nights in May 2025

10/10 Excellent

alicia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location near every where room plenty of space clean i love it
Stayed 3 nights in May 2025

2/10 Terrible

Ileana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Casandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totally loved it! Safe, colorful, & full of plants

Absolutely love to this place! Although not a five-star, it's full of charm, old Mexican wooden doors, colorful tiles on the stairwells, and tons of plants and flowers. A four-story mango tree in the central Courtyard just tops it all off. Would absolutely stay here again! Felt safe with my daughter traveling, and the people were wonderful!
Stayed 2 nights in Apr 2025

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
this is right in the heart of everything from the beach, shopping, great food, clubs excursion pick ups. Can be a bit noise at times given vendors are around and people drive crazy but this is a great way to access everything. A little hard to communicate with the staff if you don’t speak Spanish (which I don’t) but they are super nice
Stayed 9 nights in Apr 2025

8/10 Good

Jonathan Paul, Checotah

Liked: Cleanliness, staff & service, property conditions & facilities
We really liked the property. the only complaint we had was charging us for a couple towels with very little stains. never in the 28 years Ive been going to PVR have I been charged for such a small stain( or any stain on a towel). Not appropriate!!!
Stayed 7 nights in Mar 2025

4/10 Poor

Josh

Stayed 1 night in Apr 2025

8/10 Good

Miguel Angel

Liked: Cleanliness, property conditions & facilities
Nothing fancy but very clean and convenient for exploring people.
Stayed 8 nights in Mar 2025

10/10 Excellent

David Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms. Right in the heart of old PV, but in a quiet location.
Stayed 1 night in Mar 2025

8/10 Good

Richard, Courtice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent location. Wonderfully close to the Malecón and the Zona Romántica. The rooms are a little dated but always kept clean. We loved being able to cook and reheat food. The staff are friendly and accommodating. We would happily stay here again. Downside: bed is extremely firm! If you like sleeping on rock then you will be comfortable. We brought inflatable sleeping pads and that helped a lot.
Stayed 21 nights in Jan 2025

4/10 Poor

Charles

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice place
Stayed 14 nights in Jan 2025

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice roof top pool area and the building maintained. Very clean with a helpful staff. A good 3 star hotel
Stayed 21 nights in Jan 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local area and authentic hotel
Stayed 1 night in Jan 2025