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Windsor Excelsior Copacabana

4.0 star property
VIP Access

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Photo gallery for Windsor Excelsior Copacabana

Outdoor pool, pool umbrellas, pool loungers
Luxo com Cama Casal | Minibar, in-room safe, blackout curtains, soundproofing
Ballroom
Meeting facility
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

View in a map
Avenida Atlantica 1800, Copacabana, Rio de Janeiro, RJ, 22021-001
  • Place, Avenida Atlantica
    ‪1 min walk‬
  • Place, Copacabana Beach
    ‪2 min walk‬
  • Place, Rua Barata Ribeiro
    ‪3 min walk‬
  • Airport, Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suíte Executiva

Suíte Executiva | Minibar, in-room safe, blackout curtains, soundproofing

Suíte Executiva

  • 62 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Suíte Júnior

Suíte Júnior | View from room

Suíte Júnior

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard com Cama Casal

Standard com Cama Casal | Minibar, in-room safe, blackout curtains, soundproofing

Standard com Cama Casal

7.4 out of 10
Good
(23 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard com 2 Camas de Solteiro

Minibar, in-room safe, blackout curtains, soundproofing

Standard com 2 Camas de Solteiro

8.4 out of 10
Very good
(6 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior com Cama Casal

Minibar, in-room safe, blackout curtains, soundproofing

Superior com Cama Casal

9.0 out of 10
Wonderful
(19 reviews)
  • 24 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior com 2 Camas de Solteiro

Superior com 2 Camas de Solteiro | Minibar, in-room safe, blackout curtains, soundproofing

Superior com 2 Camas de Solteiro

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Executivo com Cama Casal

Superior Executivo com Cama Casal | Minibar, in-room safe, blackout curtains, soundproofing

Superior Executivo com Cama Casal

8.6 out of 10
Excellent
(11 reviews)
  • 23 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxo com Cama Casal

Luxo com Cama Casal | View from room

Luxo com Cama Casal

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suíte Família

Minibar, in-room safe, blackout curtains, soundproofing

Suíte Família

  • 48 sq m
  • Partial sea view
  • Sleeps 6
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Executivo com 2 Camas de Solteiro

Superior Executivo com 2 Camas de Solteiro | Minibar, in-room safe, blackout curtains, soundproofing

Superior Executivo com 2 Camas de Solteiro

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

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About this property

Windsor Excelsior Copacabana

Beach fun in outdoor pool, near Copacabana Beach
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and a sauna.
Windsor Excelsior Copacabana offers 233 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Rio de Janeiro hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Windsor Excelsior Copacabana's great beach location. During your stay, you're just a quick walk from Copacabana Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Copacabana Beach and Avenida Atlantica
Windsor Excelsior Copacabana offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Windsor Excelsior Copacabana.

This 4-star Rio de Janeiro hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
On-site venue – This beachfront restaurant serves breakfast, brunch, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: BRL 60 to 75 for adults and BRL 60 to 75 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 60 to 75 for adults and BRL 60 to 75 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Excelsior Windsor
Hotel Windsor Excelsior
Windsor Excelsior
Windsor Excelsior Hotel
Windsor Excelsior Hotel Rio de Janeiro
Windsor Excelsior Rio de Janeiro
Windsor Excelsior Hotel Rio De Janeiro, Brazil

Windsor Excelsior Copacabana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 616 out of 1003 reviews
Rating 8 - Good. 242 out of 1003 reviews
Rating 6 - Okay. 90 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ajitpal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Overall good

Stay was ok. Rooms were clean but dated. AC makes lot of noise and there was dirt smell. Think due to old AC. Food, location and other amenities are 5 star. Roof top pool with bar and great views.
Stayed 1 night in Aug 2025

8/10 Good

Brandi

Travelled with family
Liked: Staff & service
This hotel is conveniently located to all touristy things. When I had a room there, the shower head was missing and you could see that it was rusty. The shower did not look clean. The floor in our room was dirty, I knew this because after taken a shower, the bottom of my feet would always get dirty again. The employees are genuinely nice especially Lucas at the bar and in the dining room. It would be helpful in the future that they require Their employees to know the basics of English. Not many employees at the hotel could speak English and it was hard to communicate your needs with them. The food options for breakfast was very limited compared to other hotels. I have stayed at in the past I would like for the food options to be expanded for breakfast.
Stayed 5 nights in Aug 2025

10/10 Excellent

CLAUDIO, Twin Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Jul 2025

8/10 Good

Jacqueline

Stayed 3 nights in Jul 2025

10/10 Excellent

Cedeiysha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Sonia

Liked: Cleanliness
Stayed 5 nights in Jun 2025

10/10 Excellent

Kelvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Mario

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 8 nights in Jul 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Hotel needed more hot water
Stayed 2 nights in Jul 2025

10/10 Excellent

Gregory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were great... the feel of the hotel was fantastic, the staff were all amazing. Given the chance, we would definitely stay there again. We have a family of 5, and the way they set up the adjoining rooms was a perfect solution. The pool was a bit small and super cold, but we did visit during their winter... and the views from the pool deck were pretty fantastic.
Stayed 2 nights in Jul 2025

10/10 Excellent

Keenan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Eduardo

Stayed 4 nights in Jun 2025

4/10 Poor

Mahmod

Travelled with family
Disliked: Staff & service

below average service in excellent location

The hotel is in the heart of the top tourist location but service, cleanliness, and condition are below average for a hotel at this price range. Three messages regarding need for early check-in were not answered. Did not agree to arrange airport pickup. A towel that had hair and scum was met with a cold apology when reported. No coffee maker in room. Would not stay there again. After several trips to Rio, I would not stay in Copacapana again because most hotels don't seem to care about customer satisfaction given the demand. I would stay in Ipanema which is a walking distance or can use a cheap taxi for a 10 minute ride.
Stayed 4 nights in Jul 2025

8/10 Good

Philip

Business traveller
Liked: Cleanliness, property conditions & facilities
The location is right on Copacabana beach and the view from the rooftop is wonderful. Front desk staff were courteous and helpful. Rooms, especially the bathrooms, could use some updating but beds and pillows were very comfortable. This is not a luxury hotel but is good value and an overall nice place to stay while in Rio.
Stayed 8 nights in Jun 2025

4/10 Poor

Chirag J

Disliked: Cleanliness, staff & service
Stayed 6 nights in Jun 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice beach front hotel.

It is beach front luxury hotel. The only thing was the breakfast was 3 times more expensive than it was outside of the hotel. It was like 20$ per person.
Stayed 3 nights in Jun 2025

10/10 Excellent

Stphanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeita estadia e atendimento
Stayed 2 nights in Jun 2025

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, room comfort
Algumas funcionarios nos atenderam de forma espetacular, mas não é uma regra... alguns mal nos cumprimentavam. Em geral, as meninas da limpeza são bem cuidadosas, e, os mensageiros também. Já o pessoal que faz o serviço do bar, um ou outro chega a ser até grosseiro. Quanto as condições, esperava mais de um hotel deste porte. Estive em outros 5 hoteis deste padrão no beira-mar em Copacabana, e devo dizer que este estaria em 4º da minha lista.
Stayed 4 nights in Jun 2025

10/10 Excellent

Cleide

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in May 2025

10/10 Excellent

Ryan

Stayed 7 nights in May 2025

8/10 Good

Karl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Mar 2025

4/10 Poor

Harrisson

Disliked: Cleanliness, property conditions & facilities
Not super clean, WiFi was bad
Stayed 2 nights in Jun 2025

10/10 Excellent

Johnnatan

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opción
Stayed 6 nights in May 2025

8/10 Good

hiroshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025