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Rochester Airport Marriott

3.5 star property

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Photo gallery for Rochester Airport Marriott

Lobby
Lobby
Indoor pool
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1890 Ridge Rd W, Rochester, NY, 14615
  • Place, Highland Hospital of Rochester
    ‪10 min walk‬
  • Place, Mall at Greece Ridge
    ‪11 min walk‬
  • Place, Hermes by Praxiteles
    ‪3 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

8.2 out of 10
Very good
(24 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds | Lounge

Club Room, 2 Double Beds

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

8.2 out of 10
Very good
(37 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area | LCD TV, pay films

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Lounge

Club Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Reception
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,000 reviews
The price is €112
includes taxes & fees
25 Mar - 26 Mar
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About this property

Rochester Airport Marriott

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a hot tub are on-site. Housekeeping is available on request.
Rochester Airport Marriott offers 210 air-conditioned accommodations with free newspapers and complimentary bottles of water. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bathrobes and hairdryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Rochester Airport Marriott. During your stay, you'll be within walking distance of Highland Hospital of Rochester. Free WiFi in public areas, a free round-trip airport shuttle and an indoor pool are available.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Strong and 10 minutes from University of Rochester
  • Free airport shuttle service
Rochester Airport Marriott offers its guests an indoor pool, a hot tub, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and meeting rooms are available. A terrace, a vending machine, and a garden are also featured at the business-friendly Rochester Airport Marriott. A roundtrip airport shuttle is free (available on request).

This 3.5-star Rochester hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Rochester Airport Marriott has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:30 AM to 11:30 PM at scheduled times and on request
  • Extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 14 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14 per person
  • Extended parking fee: USD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Rochester Airport Marriott offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Hotel Rochester Airport
Marriott Rochester Airport
Rochester Airport Marriott
Marriott Rochester Airport Hotel Rochester
Rochester Marriott
Rochester Airport Marriott Hotel
Rochester Marriott Rochester
Rochester Airport Marriott Hotel
Rochester Airport Marriott Rochester
Rochester Airport Marriott Hotel Rochester

Rochester Airport Marriott Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 530 out of 955 reviews
Rating 8 - Good. 222 out of 955 reviews
Rating 6 - Okay. 91 out of 955 reviews
Rating 4 - Poor. 54 out of 955 reviews
Rating 2 - Terrible. 58 out of 955 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Ke

Stayed 1 night in Dec 2025

10/10 Excellent

Rea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so pleasant, and the rooms were spectacular. Perfect for what we needed it for
Stayed 1 night in Nov 2025

8/10 Good

Chevonne

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like that the mobile app didn't work for room service and requests like towels and bathrooms amenities. It wasn't even communicated that the app wasn't working. Waited for hours for something that was never going to come. There were some stains on the carpet in the room and on the linens. Besides that the staff were great and very friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Diamond

Stayed 1 night in Nov 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room smelled like smoke. Appears someone was smoking or vaping in the room
Stayed 1 night in Nov 2025

4/10 Poor

Jacquelyn

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities
Management seems to be lacking. Staff uninformed and several items not in stock. I felt uncomfortable even ordering dinner because everything I tried to order wasn't in stock. Also staff unaware of rooms including breakfast. I was supposed to get 2 free and thought it was mean that I had to ask multiple people in order to get that and then they used one of the free ones for a child meal. Seems like a rip off especially when my child thought the food was gross. Watery eggs and some items not even labeled. Hotel is not worth the cost and I'm embarrassed to say that I picked this hotel over others in the area. I think we would have enjoyed the stay had the hotel put more effort into preparing for the day and less on how much they can make off people staying there. Also, credit card machines down in restaurant which caused longer waits and no large towels by the pool. Hand towels are not appropriate..... Also card wouldn't work for pool room. Oh and can't forget the I'm assuming dog poop spread down the hallway in clumps. But yet we are expected to pay full price when the hotel was not giving the service that it should.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean, nice staff
Stayed 1 night in Nov 2025

10/10 Excellent

Marvin E

Yes, very good staff. Everything was wonderful.
Stayed 1 night in Nov 2025

6/10 Okay

Yasmina

Liked: Amenities, property conditions & facilities
Staff very courteous-Amanda and Paula especially. Room on the other hand was very drafty-ac unit blowing cool air at 72 degrees. Toilet had not been flushed of urine and wastebasket full of tissue.
Stayed 1 night in Nov 2025

2/10 Terrible

Danielle

Stayed 1 night in Oct 2025

10/10 Excellent

william

Liked: Cleanliness, amenities, property conditions & facilities
Clean & comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Theresa

Stayed 2 nights in Oct 2025

10/10 Excellent

James, Auburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent all the way around. Convenient airport shuttle with free long-term parking. A real plus for local people.
Stayed 2 nights in Oct 2025

2/10 Terrible

Sook W

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I’ve always had great experiences staying at Marriott hotels, but not this time. This was by far the worst stay I’ve ever had. The shower didn’t drain and had mold, the toilet wouldn’t flush, and our room was never cleaned. Breakfast was overpriced, with limited options, and not very good. The staff were friendly, and the pool and hot tub were nice—but that’s about it. I’ll never stay at this location again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Arthur Lewis

Everything was great. Breakfast not so good hash brown and bacon was burned up
Stayed 3 nights in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Grateful for the shuttle service. Kind driver and great staff.
Stayed 1 night in Oct 2025

2/10 Terrible

chelsey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Theresa

Liked: Staff & service
Gym and pool were great. WiFi excellent. Restaurant dinner menu very limited but service was excellent. I had an issue with someone opening my room door at midnight. I had the latch on but they clearly had access to my room. The front desk had no explanation.
Stayed 1 night in Oct 2025

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is rundown. We had to relocate rooms because of the noise in the room next door.
Stayed 5 nights in Sep 2025

10/10 Excellent

Shawn, Riverview

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and service they provided. There was a shuttle to the airport which we used everyday.
Stayed 1 night in Sep 2025

10/10 Excellent

Shawn, Riverview

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Managers checked us in quickly and gave us an upgrade. A lot of dining options around. Very nice staff!
Stayed 1 night in Sep 2025

10/10 Excellent

Nicoletta Anna Maria

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, quiet clean facility. Wouldn’t expect less from a Marriott. A must stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Wendell

Travelled with partner
Liked: Amenities
Excellent accommodation. The staff was extremely polite and customer friendly. I would highly recommend this Marriott!! Very well located near plenty of restaurants shopping and entertainment.
Stayed 1 night in Sep 2025

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