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The Palapa House

3.5 star property

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Photo gallery for The Palapa House

Terrace/patio
Fridge, microwave, coffee/tea maker
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Aerial view
Outdoor pool, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Free WiFi

Explore the area

Map
55 Boca Del Rio Drive, Ambergris Caye, San Pedro
  • San Pedro Central Park
    ‪5 min walk‬
  • San Pedro Town Hall
    ‪8 min walk‬
  • San Pedro Belize Express Dock
    ‪8 min walk‬
  • San Pedro (SPR-John Greif II)
    ‪11 min walk‬

Room options

View all photos for Premium Room, 1 Queen Bed, Refrigerator & Microwave, Oceanfront

Premium Room, 1 Queen Bed, Refrigerator & Microwave, Oceanfront | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premium Room, 1 Queen Bed, Refrigerator & Microwave, Oceanfront

  • 17 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Kitchen, Oceanfront

Fridge, microwave, coffee/tea maker

Superior Suite, 1 King Bed with Sofa bed, Kitchen, Oceanfront

  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Suite, 1 Bedroom, Oceanfront

Flat-screen TV

Superior Suite, 1 Bedroom, Oceanfront

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Superior Suite, 1 Bedroom, Oceanfront

Flat-screen TV

Superior Suite, 1 Bedroom, Oceanfront

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Superior Suite, 1 Bedroom, Oceanfront

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Suite, 1 Bedroom, Oceanfront

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Superior Suite, 1 Bedroom, Oceanfront

Flat-screen TV

Superior Suite, 1 Bedroom, Oceanfront

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Superior Penthouse, 1 Bedroom, Kitchen, Oceanfront

Fridge, microwave, coffee/tea maker

Superior Penthouse, 1 Bedroom, Kitchen, Oceanfront

  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Kitchen, Oceanfront

View from room

Superior Suite, 1 King Bed with Sofa bed, Kitchen, Oceanfront

  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

The Palapa House

On beach with outdoor pool, near The Gallery of San Pedro Ltd
This smoke-free hotel features an outdoor pool, a bar/lounge and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden and a front desk safe are on-site. Housekeeping is available on request.
The Palapa House offers 8 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

This San Pedro hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Palapa House's great location gets high marks from our customers. During your stay, you're just a quick walk from Belize Barrier Reef. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from The Gallery of San Pedro Ltd and 5 minutes on foot from Belizean Melody Art Gallery
As a guest of The Palapa House, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The Palapa House also features a garden, concierge services, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This 3.5-star San Pedro hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 22

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email 7 days before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 65.40 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: USD 25.00 per day; may vary based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palapa House Aparthotel San Pedro
Palapa House Aparthotel
Palapa House San Pedro
Palapa House
Palapa House Apartment San Pedro
Palapa House Apartment
The Palapa House Belize/San Pedro
The Palapa House Hotel
The Palapa House San Pedro
The Palapa House Hotel San Pedro

The Palapa House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 150 out of 196 reviews
Rating 8 - Good. 35 out of 196 reviews
Rating 6 - Okay. 7 out of 196 reviews
Rating 4 - Poor. 3 out of 196 reviews
Rating 2 - Terrible. 1 out of 196 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay with family

My in-laws, husband, and I stayed in suite 7 for the past 4 nights and it was great! Really great location, very walkable to most things in town. We had a golf cart and always had ample parking spots. There are 2 bars literally within a stones throw to grab food or drinks. You can hear the live music from Palapa bar on the balcony, but surprisingly not from inside. That being said, the walls are pretty thin, so if you have people staying beside you, you will most likely hear them at some point. The water pressure is pretty minimal and the water takes a bit to heat up, but otherwise no complaints! Check-in was super easy and the directions were simple. There is no where to store bags if you want a late check out or early check in btw. It really depends on if they need your room to get ready for the next guests. So try to plan your arrival/depature times around 3 for arrival and 11 for departure. Otherwise, would definitely recommend!
Beach right across from Palapa house
Sunset from the back deck
Sunrise from the balcony (top floor)
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, great breeze on the 3rd floor.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Palapa House was in such a perfect location! Somehow still super quiet and peaceful, but central for walking to almost anywhere in San Pedro. The bed was super comfortable. We messaged a few weeks prior to our trip and got recommendations for a rental golf cart and were able to arrange that for easy airport pickup and use during our trip--so helpful!! And the morning of our snorkel tour, all we had to do was wake up, make some coffee, and walk literally across the beach to Chuck & Robbie's Dive Shop.
Stayed 3 nights in Feb 2025

10/10 Excellent

Teresa J, Louisville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in Unit 3 on the 2nd floor. No elevators in San Pedro so being able to walk up and down stairs is a necessity. I felt safe during the day and at night. I heard no street noise but did hear neighbors next door when they were talking loudly and the neighbors upstairs when it sounded like they were moving furniture around. But noise was really at a minimal. This site has a pool but did not use as it was a little cool. Would stay here again.
Stayed 8 nights in Jan 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Jan 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, great beachfront location!
Stayed 3 nights in Jan 2025

10/10 Excellent

tara

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
so close to everything and was super clean!
Stayed 3 nights in Jan 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy Palapa House

The location can’t be beat. Orlando was always very very responsive. We would definitely stay here again
Stayed 6 nights in Jan 2025

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING
Stayed 5 nights in Jan 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was clean, the bathrooms functioning and the sheets clean. The kitchen was clean but did not have a stove, there was a microwave and a coffee machine. I had to buy my coffee, sugar etc. The beach area needed a little attention, but not usable. We had to go to the Palapa bar and grill for a swim, drinks and food. Eating out gets very expensive, my advise is to go nearby on the street and find a good local hole in the wall and eat very good cooked meals cheaply. We ate regularly at Yoli's Deli, I highly recommend it.
Stayed 7 nights in Jan 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was always around cleaning the area and making improvements. They were friendly and available but unobtrusive. The beach is the front lawn. Area is beautiful and fulll of life.
Stayed 7 nights in Jan 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked that the place was close to most things. It also has very nice people working there especially I think her name was Krisa.
Stayed 5 nights in Jan 2025

10/10 Excellent

joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying at Palapa House. Everything you need is within walking distance . So many restaurants with great food and drinks. You can't go.wrong at any one. . The rooms are very quaint and clean. Just the basics but that's fine because you shouldn't be spending time in your room on your vacation. Highly recommended and trying to plan our next trip this year . Clara and Orlando are the best on the property and will take care of all your needs. distance.
Stayed 7 nights in Dec 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent communication from property management, very clean, great location
Stayed 6 nights in Dec 2024

6/10 Okay

Jaclyn

Travelled with partner
Liked: Cleanliness, staff & service
This is a great location! You’re close to lots of bars and restaurants. However, the bed had dirty linens when we arrived, the sheet had a large brown stain. The house rep came and changed out the sheet right away but left the dirty sheet in the living room. It made me nervous that the cleaners left such a dirty linen on the bed. It made me wonder what else they skipped out on cleaning . The home itself has everything you need, but it is quite dated and does not have much sunlight (we were on the ground level, it might be different if you’re not). Also, in a place where you cannot flush toilet paper down the toilet, I think a garbage can with a lid is essential in the bathroom. There is a trash can in the bathroom, but it does not have a lid. Check in was a breeze and communication with the house representative was quick and easy. Overall, not a bad place for the cost.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing 7 night stay. Priced just right. Safe and Convenient to all our excursions, waterfront restaurants, downtown, supermarket and the water taxi. Room was comfy, air conditioning was top notch plus ceiling fans. Staff was friendly, Orlando checked on us almost everyday to make sure we didn’t need anything. The sunrise views from the balcony are awesome!
Stayed 7 nights in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice place right on the beach.
Stayed 5 nights in Nov 2024

10/10 Excellent

Neill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space close to the beach.
Stayed 3 nights in Nov 2024

8/10 Good

Marciano

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this property! There were a lot of restaurants to chose from in walking distance. The Palapa House was very clean. Orlando and Clara who take care of the property are very nice and very helpful! (THE BEST) There is an amazing veiw of the ocean as soon as you open the blinds! I highly recommended this place if you come to San Pedro!
Stayed 7 nights in Nov 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations were excellent & the staff on site to clean and maintain the property were available and friendly!. We would definitely staff at this property again!
Stayed 8 nights in Oct 2024

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities
Convenient location and friendly staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great. It was very close to downtown San Pedro, but was on the beach side so it was very quiet. Great view of the sunrise ower the water. We rented a golf cart and were able to park right in front. Beds and pillows were very comfortable. This not a normal hotel, there is no onsite receptionist. They give you a code to a lock box to get your room key. There is a property manager that we saw taking care of the property several times. The only issue we had is check in was 3, and when I booked, they emailed me that there was an option to leave our bags if we arrived early. I let them know we would likely arrive about 12:30 and they emaield me that I could get my key early and drop my bag in the room if it was not ready yet. When we arrived there was no key in the box for us. I called the not that I was emailed and was posted by the lock box, but no answer. There was a group a girls getting ready to leave and they messaged the guy on Whatsapp for us and he came by about 10 minutes later with our key. no big deal, the rest of the stay was great. He said he didn't answer my call as he didn't know who it was, but will answer whatsapp. He should answer both as we didn't have access to whatsapp yet since we didn't have the wifi password yet.
Stayed 3 nights in Aug 2024

10/10 Excellent

Krystall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024