See all properties

Hotel Nord Otaru

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Nord Otaru

Exterior
In-room safe, desk, iron/ironing board, free WiFi
Meeting facility
Buffet
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
1-4-16 Ironai, Otaru, Hokkaido, 047-0031
  • Place, Otaru Canal
    ‪1 min walk‬
  • Place, Sakaimachi Street
    ‪5 min walk‬
  • Place, Otaru Music Box Museum
    ‪15 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪56 min drive‬

Room options

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Grande Japanese Western Style Room

In-room safe, desk, iron/ironing board, free WiFi

Grande Japanese Western Style Room

  • Sleeps 6
  • Free Wi-Fi

View all photos for Grande Family Room

In-room safe, desk, iron/ironing board, free WiFi

Grande Family Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Standard Queen Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Queen Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Triple Room, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Canal view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking

8.2 out of 10
Very good
(25 reviews)
  • Canal view
  • 1 bedroom
  • Sleeps 7
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Family Suite, Non Smoking, Canal View

In-room safe, desk, iron/ironing board, free WiFi

Family Suite, Non Smoking, Canal View

9.8 out of 10
Exceptional
(6 reviews)
  • Canal view
  • 57 sq m
  • 1 bedroom
  • Sleeps 9
  • 3 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Grand Twin Room, Non Smoking, Canal View

In-room safe, desk, iron/ironing board, free WiFi

Grand Twin Room, Non Smoking, Canal View

9.0 out of 10
Wonderful
(4 reviews)
  • Canal view
  • 57 sq m
  • 1 bedroom
  • Sleeps 11
  • 2 Single Beds and 4 Single Futons
  • Free Wi-Fi

View all photos for Comfort Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Comfort Double Room, Non Smoking

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Junior Suite, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Twin Room, Non Smoking, River View

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room, Non Smoking, River View

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • 57 sq m
  • 1 bedroom
  • Sleeps 9
  • 2 Single Beds and 3 Single Sofa Beds
  • Free Wi-Fi

View all photos for Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

In-room safe, desk, iron/ironing board, free WiFi

Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

  • City view
  • 15 sq m
  • Sleeps 3
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

  • Canal view
  • 30 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • Canal view
  • 57 sq m
  • Sleeps 9
  • 2 Single Beds and 3 Single Sofa Beds
  • Free Wi-Fi

View all photos for Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • Canal view
  • 57 sq m
  • 1 bedroom
  • Sleeps 9
  • 3 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

In-room safe, desk, iron/ironing board, free WiFi

Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking (Eco Plan -No Cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking (Eco Plan -No Cleaning Service)

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • Canal view
  • 57 sq m
  • Sleeps 11
  • 2 Single Beds and 4 Single Futons
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)
  • Canal view
  • 30 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

Similar properties

Restaurant
Hotel Torifito Otaru Canal
Otaru
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 1,004 reviews
The price is €63
3 Jun - 4 Jun
Hotel Torifito Otaru Canal

About this property

Hotel Nord Otaru

Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Hotel Nord Otaru offers 98 air-conditioned accommodations with a safe and complimentary slippers. LCD televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Otaru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of Hotel Nord Otaru's great location. During your stay, you're just a quick walk from Otaru Canal. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a meeting room, laundry facilities and a car charging station
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Otaru Canal and a 1-minute drive from Otaru Music Box Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel Nord Otaru also features a vending machine, a garden, and laundry facilities. For a fee, parking is available.

This 4-star Otaru hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Sizzle – This buffet restaurant serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Uncovered parking on site (JPY 1,200 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,530 for adults and JPY 1,430 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • sizzle

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2530 for adults and from JPY 1430 for children
  • Uncovered self-parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nord Otaru
Nord Otaru
Nord Otaru Hotel
Otaru Nord Hotel
Hotel Nord Otaru Hokkaido
Hotel Nord Otaru Hotel
Hotel Nord Otaru Otaru
Hotel Nord Otaru Hotel Otaru

Hotel Nord Otaru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 528 out of 1001 reviews
Rating 8 - Good. 354 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Meng Hong

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very courteous and attentive staff, excellent location.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Zhu Liang Jireh

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous. Room was spacious and clean.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Wendi

Great breakfast, lovely views. I’d have given it 5 stars but the air conditioning was a bit
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Josh

Liked: Cleanliness
Clean and good breakfast
Stayed 3 nights in Dec 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location and great staff.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms and great location
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Christina

Staffs are very nice and I liked breakfast buffet. But rooms are very outdated.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

WONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy parking. Nice staff and clean room.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff helpfull when needed. The breakfast buffet was good. However, the buffet never changed dependant on the day.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Rebekkah

Liked: Cleanliness, staff & service, property conditions & facilities
The property worked for our vacation need. It was easy to access and enjoy the surrounding areas.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, friendly and helpful staff, and easy to get around.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Janet Ho

Liked: Cleanliness, staff & service, amenities
Closed to city center
Stayed 1 night in Sep 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and helpful staff
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Hung Pan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Silent with snow view from the room …. Will visit again
Stayed 1 night in Feb 2025
Verified

8/10 Good

Ting kwok Joseph

Liked: Staff & service

Good

Service is good, good communication, staff can speak English
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Andrew

Disliked: Cleanliness, amenities
There is a smoking room in the lobby and the smoke pours out into the lobby and into the second floor of the hotel. Even our room which was on the third floor reeked of cigarette smoke. The front desk staff was not very nice either.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

kgo

Liked: Cleanliness, staff & service, property conditions & facilities
Spaciouse, excellent ambientand perfect staffs
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location location location

Convenient location, walking distance to most of an attraction rooms are decent size and clean. Staff are friendly and parking is right in the hotel with fee
Stayed 1 night in Jun 2024
Verified

8/10 Good

Hoi Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and convenient for shopping
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Tor Wo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Generally great service and accommodation. Breakfast buffet is perhaps a bit sparse.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Ric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Leon Tee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overlooking the Otaru river. Walking distance from JR Station. Nice and spacious room for family.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay - out very spacious and comfortable home away from home. Everything from check in with welcoming attentive reception staff to other staff, the view from the room, the location, the ambiance/ decor - this hotel is recommended. The only negative - no coffee provided in the room or at reception.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views

The view from the window was fantastic with unblocked view of the canal.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Kai Seong Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just 5 to 8 minutes walk from Otaru Station.
Stayed 2 nights in Jan 2025

Hotels

Flights

Packages