They are lacking on staff as it was difficult to find someone at the front desk nor did they answer the front desk phone. Their staff is used for cleaning and whatever else, also. They have some maintenance issues and the place had a lot of families so it was not a quiet place day or night. Overall, the location is convenient, the staff is friendly, the parking is well lit, the breakfast, juices and coffee are good according to my husband. I only grabbed breakfast 1day although it came with our booking. The breakfast area was kept very clean by the staff in charge.