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JW Marriott Hotel Shanghai Tomorrow Square

5.0 star property

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Photo gallery for JW Marriott Hotel Shanghai Tomorrow Square

A spacious lobby with a grand staircase, a piano, and a large chandelier.
Property video
Buffet
A hotel room with a large bed, a desk, a chair, a TV, and a view of the city at dusk.
A spacious library with high ceilings, ornate chandeliers, and a large, colorful rug.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
399 Nanjing West Road, Shanghai, Shanghai, 200003
  • Place, People's Square
    ‪8 min walk‬
  • Place, Nanjing Road Shopping District
    ‪9 min walk‬
  • Place, Shanghai Museum
    ‪11 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪59 min drive‬

Room options

View all photos for Executive Studio, 1 King Bed with Sofa bed, Executive Level (View)

A hotel room with a large window, a flat-screen TV, a sofa, a coffee table, a bed, and a dresser.

Executive Studio, 1 King Bed with Sofa bed, Executive Level (View)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Skyline View Suite (Executive Lounge Access)

A hotel room with a large bed, a television, a desk, and a window with a city view.

Skyline View Suite (Executive Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Park View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city at dusk.

Room, 1 King Bed, Park View

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Skyline View King Room

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a view of the city through large windows, and a cityscape visible outside.

Skyline View King Room

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Skyline View Twin Room (Executive Lounge Access)

A hotel room with two beds, a desk, a chair, and a view of the city.

Skyline View Twin Room (Executive Lounge Access)

  • City view
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Skyline View Twin Room

A hotel room with two beds, a desk, a chair, and a view of the city.

Skyline View Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Corner (View)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Room, 1 King Bed, Corner (View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Skyline View Corner Room (Executive Lounge Access)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Skyline View Corner Room (Executive Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Skyline View King Room (Executive Lounge Access)

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a view of the city through large windows, and a cityscape visible outside.

Skyline View King Room (Executive Lounge Access)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Park View

A hotel room with two beds, a desk, a chair, and a view of the city.

Room, 2 Single Beds, Park View

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

JW Marriott Hotel Shanghai Tomorrow Square

Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
JW Marriott Hotel Shanghai Tomorrow Square offers 333 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.
Our customers tell us that they can't get enough of the helpful staff at JW Marriott Hotel Shanghai Tomorrow Square. During your stay, you'll be connected to a shopping centre and just a quick walk from People's Square. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at JW's California Grill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Shanghai Grand Theatre and 8 minutes on foot from People's Square
  • Airport, railway station and local-area shuttle service available for a fee
JW Marriott Hotel Shanghai Tomorrow Square offers its guests a seasonal outdoor pool, an indoor pool, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include 18 meeting rooms and limo/town car service. Event space at this hotel measures 17545 square feet (1630 square metres) and includes a conference centre. A terrace, multilingual staff, and a garden are also featured at the luxury JW Marriott Hotel Shanghai Tomorrow Square. An airport shuttle (available 24 hours), an area shuttle and a train station drop-off service are available for a fee. Parking is available for a fee.

This 5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
JW's California Grill – This restaurant specialises in American cuisine and serves brunch, lunch and dinner. A children's menu is available. Reservations are required.
WanHao Chinese Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open selected days.
Marriott Cafe – This café specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required. Open selected days.
360 Gourmet Shop – This café serves breakfast, lunch and light fare. Happy hour is offered. Reservations are required. Open selected days.
Lobby Lounge – This restaurant serves lunch, dinner and light fare. Reservations are required. Open selected days.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Parking on site (CNY 50 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: CNY 228 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 360 Gourmet Shop
  • JW's California Grill
  • Lobby Lounge
  • Marriott Cafe
  • WanHao Chinese Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 18 meeting rooms
  • Conference centre (17,545 square foot of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 60 floors
  • Banquet hall
  • Built in 2003
  • Comprehensive food waste policy
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Hotel Shanghai Tomorrow Square

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 291.5 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 228 per person
  • Airport shuttle fee: CNY 900 per vehicle (one-way)
  • Self-parking fee: CNY 50 per day
  • Rollaway bed fee: CNY 291.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
JW Marriott Hotel Shanghai Tomorrow Square offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 8:30 AM to 9:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

JW Marriott Hotel Shanghai Tomorrow Square
JW Marriott Hotel Tomorrow
JW Marriott Shanghai Tomorrow Square
JW Marriott Tomorrow
JW Marriott Hotel Tomorrow Square
JW Marriott Tomorrow Square
JW Marriott Hotel Shanghai Tomorrow Square Hotel
JW Marriott Hotel Shanghai Tomorrow Square Shanghai
JW Marriott Hotel Shanghai Tomorrow Square Hotel Shanghai

JW Marriott Hotel Shanghai Tomorrow Square Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 501 out of 765 reviews
Rating 8 - Good. 202 out of 765 reviews
Rating 6 - Okay. 38 out of 765 reviews
Rating 4 - Poor. 14 out of 765 reviews
Rating 2 - Terrible. 10 out of 765 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shijin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Best Hotel we stayed in for China. The staff did some nice things for us and are very accommodating and helpful for foreigner travelers. Location is very central, and relatively close to the Bund, Yu Garden, etc. Had a great stay.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and wonderful hotel
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Big rooms, nice breakfast, big spa area with sauna
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Heather ANN-MARIE Mitchell

Yes the shipping is right outside the hotel. The staff was excellent i love jay the bell boy
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Yarzab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to MTR and good food options at hotel and nearby. Near the shopping district as well.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Gang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and friendly staff.
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Wafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in good location
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Yan

Liked: Cleanliness, amenities, property conditions & facilities
Good service, room is clean and big. Wifi is very fast. The only not so good thing is this hotel is a bit old
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tsz Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and services. Very good location.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Ghanghee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, no further comments.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Hermod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A typical american Hotel. Nothing wrong with that, but little to none chinese impulses at the hotel. Exelent service, brilliant staff. Out luggage got lost during the flight. We got all the help needed to get it to the Hotel. Will come again.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Shanghai.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, friendly staff, beautiful view
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great area
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent hotel

Great place nice people
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Yuen Fong

Liked: Cleanliness, amenities, property conditions & facilities
Every aspect is excellent
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. I will stay again at he JW Marriot Shanghai.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Chan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Hendri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay, from the services, the property & the location everything is unbelievable.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
5-star experience: excellent location in Shanghai's Tomorrow Square; room with 90-degree view of beautiful Shanghai skyline; amenities, including gym, pool, and great restaurants; outstanding ambiance; world class cuisine; impeccable service; and friendly and professional staff. It's highly recommended!
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Eyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, service was excellent. On site Chinese restaurant had me visiting several times. Location is great, close to everything you would need access to.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Hotel!
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Huan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good convenient location and attractive facilities with city views.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Becky Ye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service
Stayed 3 nights in Sep 2025