4/10 Poor
Carl
19 Aug 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Right from the beginning, as I checked in, I was charged an additional $240 above what my purchase receipt claimed I would be charged. They knew they had me because all the hotels were booked up, reservation only. I was supposed to be charged $2056.00 US. They charged me $2290.00. I come to Singapore 3 years ago and stayed at a much better hotel (Park Regis} and only paid what was on the purchase receipt. Every time we got on the elevator particles were floating around in the air. Every time!! Finally, the walls of the rooms had no sound barrier inside, just outer and inner sheetrock. My room was next to the linen closet and every day in the early afternoon the maids (all men) would be moving an slamming things around, you could hear every little thing in the hallways. I could hear peoples conversations from way down the hall. That place was miserable!!! Singapore however was great, all the venues, food and such. I don't think I'll be back though. Carl Crumpton
Carl
Stayed 15 nights in Jul 2025