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Clarion Pointe Downtown

2.5 star property
VIP Access

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Photo gallery for Clarion Pointe Downtown

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Lobby
Free daily buffet breakfast
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
454 James Street, Syracuse, NY, 13203
  • Place, St. Joseph's Hospital Health Center
    ‪3 min walk‬
  • Place, Landmark Theatre
    ‪10 min walk‬
  • Place, Armory Square
    ‪11 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(35 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(31 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(33 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Clarion Pointe Downtown

Hotel with free breakfast, near Syracuse University
Along with a fitness centre, this hotel has a 24-hour business centre and coffee/tea in a common area. Free weekday breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Clarion Pointe Downtown offers 47 accommodations with a safe and coffee/tea makers. 40-inch LED televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Clarion Pointe Downtown. During your stay, you're just a quick walk from St. Joseph's Hospital Health Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a 24-hour business centre, laundry facilities and a car charging station
  • On-site recreation includes a gym
  • Just a 3-minute drive from Syracuse University and a few minutes from Destiny USA
WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. The business-friendly Clarion Pointe Downtown also features a fitness centre, coffee/tea in common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Syracuse hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00
  • Service fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Econo Lodge Downtown
Econo Lodge Hotel Downtown
Econo Lodge Syracuse
Quality Inn Downtown Syracuse
Quality Downtown Syracuse
Quality Inn Suites Downtown
Clarion Pointe Downtown Hotel
Clarion Pointe Downtown Syracuse
Clarion Pointe Downtown Hotel Syracuse

Clarion Pointe Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 376 out of 1013 reviews
Rating 8 - Good. 303 out of 1013 reviews
Rating 6 - Okay. 131 out of 1013 reviews
Rating 4 - Poor. 90 out of 1013 reviews
Rating 2 - Terrible. 113 out of 1013 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Jill

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was for 1 week. Despite having the “make up room” sign out EVERY DAY, three different times I had to request the garbage be removed from my room and for clean towels and wash cloths. My sheets were only changed one time, and that’s because I went to the desk and demanded they be changed. The management really needs to do better.
Stayed 7 nights in Jul 2025

6/10 Okay

Gillian

Liked: Amenities
The property has some sort of unpleasant scent as you walk along the corridors to your room. The flies were also unpleasant and annoying. It was in my room and the washroom and breakfast bar area. I actually saw the flies on the bagel. The bed was lovely and the room was tidy, so that was good.
Stayed 1 night in Aug 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect overnight stay while visiting a local college with my son. We were minutes away. The staff went out of their way to be friendly and personable which which just added a positive vibe to the visit. The room was huge, clean, modern and newly renovated. Thank you!
Stayed 1 night in Jul 2025

8/10 Good

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant check-in. Gave us a bottle of white wine as a thank you. The rooms were recently innovated, but some repairs needed to be made in room 218. The faucet was not attached firmly to the counter and there was a flashing light constantly in the bathroom.was
Stayed 1 night in Jul 2025

8/10 Good

Karen

Stayed 1 night in Jul 2025

10/10 Excellent

Nathaniel

Stayed 1 night in Jul 2025

8/10 Good

Kathy

Stayed 2 nights in Jul 2025

8/10 Good

Marcia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Staff was accommodating. Hotel was clean
Stayed 1 night in Jul 2025

4/10 Poor

Leah

Stayed 1 night in Jul 2025

10/10 Excellent

Malerie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 4 nights in Jul 2025

2/10 Terrible

Macey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Found a bed bug crawling on my luggage when I was packing up. 5 hairs in the sink.
Stayed 1 night in Jul 2025

10/10 Excellent

Vincent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable. Air conditioner was a little noisy. I told the desk. They said they would let maintenance know. Breakfast was good.
Stayed 3 nights in Jul 2025

8/10 Good

RENE, BRONX

Stayed 2 nights in Jul 2025

2/10 Terrible

RANJU

Stayed 2 nights in Jun 2025

8/10 Good

Roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 1 night in Jul 2025

8/10 Good

mark

Liked: Staff & service
Disliked: Cleanliness
Limited parking for the hotel capacity but the real issue is the area around and near the hotel is run down and unsafe due to the sketchy people and buildings,i got hustled for money just trying to walk down the street and also To the right of the main entrance to the hotel is an abandoned lot with large piles of broken glass and down fence right next to the sidewalk, again the hotel is fine but the area is not ok !
Stayed 2 nights in Jul 2025

10/10 Excellent

Pete

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Clean. Updated rooms. Friendly staff. Breakfast was good, hot and full.
Stayed 1 night in Jul 2025

10/10 Excellent

Erica

Liked: Staff & service, property conditions & facilities
Clean room and really nice staff
Stayed 1 night in Jul 2025

10/10 Excellent

Tongsheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, free parking
Stayed 1 night in Jul 2025

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, amenities
Area around the hotel is very shady, very limited parking, my shower didn’t work. I was gaslighted to believe the shower was perfectly fine afterwards. Was woken up at 5am from the dumpster guy. No alcohol for sale. 10/10 would not recommend. Waste of $200
Stayed 1 night in Jul 2025

4/10 Poor

Mohamed

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Good staff but the place had lots of insects and flies We weren’t able to sleep because we were afraid and disgusted flies and insects
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Travelled with family
Liked: Amenities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Aibel

Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, amenities
Awesome staff, great mattress, clean, delicious breakfast
Stayed 1 night in Jul 2025

8/10 Good

Aamna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025