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Grand Hyatt Tokyo

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Lobby
Creator video - submitted by A Travel Advisor
A modern living room with a large TV, two sofas, a coffee table, and a city view through large windows.
A chair with a cushion, a window with blinds, and a cityscape view including a tall illuminated building.
A spacious living room with a modern design, featuring a large sofa set, a coffee table, and a city view through large windows.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
6-10-3 Roppongi, Minato-Ku, Tokyo, Tokyo-to, 160-0032
  • Place, Roppongi Hills
    ‪1 min walk‬
  • Place, Tokyo City View
    ‪3 min walk‬
  • Place, Tokyo Midtown
    ‪8 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for Deluxe Twin Room Club Access

Frette Italian sheets, premium bedding, down duvets, minibar

Deluxe Twin Room Club Access

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium King Room Club Access

Frette Italian sheets, premium bedding, down duvets, minibar

Premium King Room Club Access

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club King Room

A hotel room with a desk, chair, bed, and a large window with a city view.

Club King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a bed, desk, chair, and a large window with a city view.

Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

A Nespresso coffee maker with a selection guide and pods.

Room, 2 Single Beds

10.0 out of 10
Exceptional
(9 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a TV, and framed pictures on the wall.

Club Room, 2 Single Beds

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Suite, 1 King Bed

A modern hotel room with a wooden desk, a sofa, a dining table, and a large window.

Grand Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Diplomat)

A modern hotel room with leather sofas, a glass coffee table, a flat-screen TV, and a city view.

Suite, 1 King Bed (Diplomat)

  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed (Premium)

A hotel room with a bed, a desk, a television, a sofa, a coffee table, and a large window.

Club Room, 1 King Bed (Premium)

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite, 1 King Bed (Executive)

A modern hotel room with a large sofa, a TV, a desk, and a view of the cityscape.

Grand Suite, 1 King Bed (Executive)

  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Single Beds (Diplomat)

A hotel room with a large bed, a sofa, a TV, and a city view.

Suite, 2 Single Beds (Diplomat)

9.0 out of 10
Wonderful
(2 reviews)
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A Nespresso coffee maker with a selection guide and pods.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

A Nespresso coffee maker with a selection guide and pods.

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds (Club Access)

A hotel room with a large bed, a desk, a chair, a TV, and a phone.

Deluxe Room, 2 Single Beds (Club Access)

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a telephone, a chair, a small table, and a city view through a large window.

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, City View

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Room, 2 Single Beds, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite (Ambassador)

A modern dining area with a wooden table, woven chairs, and a city view.

Suite (Ambassador)

  • 188 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite (Chariman)

A modern hotel room with a large bed, a chair, a small table, and a city view through large windows.

Suite (Chariman)

  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

A modern dining area with a long table, chairs, and a central light fixture.

Presidential Suite

  • 260 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds (Club Access)

A hotel room with a large bed, a TV, a desk, and a view of greenery outside.

Premium Room, 2 Queen Beds (Club Access)

  • 78 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Suite, Multiple Beds

A cozy room with a city view, a sofa, a small table with toys, a teepee, and a TV.

Family Suite, Multiple Beds

  • 142 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

A hotel room with a bed, desk, chair, and a large window with a city view.

Club Room, 1 King Bed

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Grand Hyatt Tokyo

7 restaurants, a full-service spa and an indoor pool are available at this hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness centre and a sauna. Housekeeping is available on request.
Grand Hyatt Tokyo offers 387 accommodations with DVD players and minibars. Beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Grand Hyatt Tokyo. During your stay, you'll be connected to a shopping centre and just a quick walk from Roppongi Hills. Enjoy features like free WiFi in public areas, plus 7 restaurants and 3 bars.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 7 restaurants, a coffee shop and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages, hydrotherapy or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Roppongi Hills and Mori Art Museum
  • Airport shuttle service available for a fee
Grand Hyatt Tokyo offers its guests a full-service spa, an indoor pool, and a hot tub. There are 7 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre, 16 meeting rooms, and limo/town car service are available. Event space at this hotel measures 30138 square feet (2800 square metres) and includes conference space. A fitness centre, a sauna, and a terrace are also featured at the luxury Grand Hyatt Tokyo. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Fiorentina – This restaurant serves breakfast, lunch and dinner.
Chinaroom – This restaurant serves lunch and dinner.
The French Kitchen – This restaurant serves breakfast, brunch, lunch and dinner.
Keyakizaka – This restaurant serves lunch and dinner.
Shunbou – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:30 AM to 8:30 PM at scheduled times
  • Limo/town car service
  • Valet parking on site (JPY 6,000 per night)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,945 per person
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Chinaroom
  • Fiorentina
  • Keyakizaka
  • Shunbou
  • The French Kitchen

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16 meeting rooms
  • 30,138 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 21 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • CD player
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 5945 per person
  • Airport shuttle fee: JPY 1150 per person (one-way)
  • Airport shuttle fee per child: JPY 580
  • Valet parking fee: JPY 6000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hyatt Tokyo
Grand Hyatt Tokyo Hotel
Hyatt Tokyo Grand
Tokyo Grand Hyatt
Grand Hyatt Hotel Tokyo
Grand Hyatt Minato
Grand Hyatt Tokyo Hotel Minato
Grand Hyatt Tokyo Japan
Hyatt Tokyo
Minato Hyatt
Grand Hyatt Tokyo Hotel
Grand Hyatt Tokyo Tokyo
Grand Hyatt Tokyo Hotel Tokyo

Grand Hyatt Tokyo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 733 out of 1001 reviews
Rating 8 - Good. 196 out of 1001 reviews
Rating 6 - Okay. 37 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay Highly recommended
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Isa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and really enjoyed the spa and the nearby shops and restaurants.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Very well located and friendly staff. Best restaurants all over the place.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hyatt is the perfect luxury stay in Tokyo. The rooms are beautiful, and the property is centrally located in the vibrant Roppongi neighborhood. Will definitely be back!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Gonzalo

Very nice overall, would definitely stay again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gonzalo

Very nice overall, would definitely stay again
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Tokyo in Roppongi Hills. I keep coming back due to central location, beautiful facilities, top notch service, and best buffet breakfast in Tokyo.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
Room is beautiful, staff incredibly friendly. Great location.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ulice

Liked: Cleanliness, property conditions & facilities
Great staff, spa facilities and proximity to great spots
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Nice location great service.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel although fairly expensive. We enjoyed our stay and it is located next to a shopping area which was really convenient.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tuyet

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant staff from check-in to check-out. I’d love to stay at this location again.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Toshiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a convenient area walk to neighborhoods or metro access is excellent
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, amenities and staff!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Yoon Sun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

jong uk

Everything is fantastic !!!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for families!
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel where to stay while visiting tokyo
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made the stay amazing!
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Manureet

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room and beautiful bathrooms.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, I loved the pool!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you love to work is the perfect place to be because you can work Everywhere, Close to museums close to Beautiful places where to shop… the city is alive. Different kind of places, and different. Kind of budgets as well. The most incredible moment of the day was the Breakfast. The staff is Amazing.
Stayed 3 nights in Mar 2026