Henn na Hotel Tokyo Hamamatsucho

3.0 star property

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Large Twin Room | Down duvets, in-room safe, desk, free WiFi
Down duvets, in-room safe, desk, free WiFi
Tower View Deluxe Twin Room | Down duvets, in-room safe, desk, free WiFi
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View in a map
1-24 Hamamatsucho, Minato-ku, Tokyo, Tokyo, 105-0013
  • Tokyo Tower
    ‪13 min walk‬
  • Tokyo Imperial Palace
    ‪4 min drive‬
  • Tokyo Dome
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪14 min drive‬

Room options

Standard Single Room

8.6 out of 10
Excellent
(17 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Phiten Semi Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Tower View Single Room

9.8 out of 10
Exceptional
(6 reviews)
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Tower View Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Tower View Semi Double Room

8.4 out of 10
Very good
(7 reviews)
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Large Twin Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

LG Styler Room, Standard with hydromassage showerhead & dryer, Twin, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Single Beds

Phiten Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Single Bed

Semi-double Room

8.8 out of 10
Excellent
(18 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Phiten Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Tower View Deluxe Twin Room

8.0 out of 10
Very good
(6 reviews)
  • 18 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

Tower View Deluxe Twin Room

  • Sleeps 3

[LG Styler Room] Standard [ReFa] Twin [All Rooms Non-smoking]

  • Sleeps 2

Tower View Single Room

  • Sleeps 1

Tokyo Tower View ReFa Twin

  • Sleeps 2

Phiten Twin Room

  • Sleeps 2

Tower View Semi Double Room

  • Sleeps 2

Standard Semi Double Room

  • Sleeps 2

Phiten Single Room

  • Sleeps 1

Standard Single Room

  • Sleeps 1

Phiten Semi Double Room

  • Sleeps 2

Adjoining Semi-Double with Bath

  • Sleeps 5

Similar properties

About this property

Henn na Hotel Tokyo Hamamatsucho

Hotel with a restaurant, near Tokyo Tower
This smoke-free hotel features a restaurant, a 24-hour front desk and express check-in. WiFi in public areas is free. Other amenities include a front desk safe and a vending machine.
Henn na Hotel Tokyo Hamamatsucho offers 118 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Tokyo hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the helpful staff at Henn na Hotel Tokyo Hamamatsucho. During your stay, you're just a quick walk from Hamarikyu Gardens. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and a vending machine
  • Guests speak favourably about the helpful staff and the overall condition of the property
  • 15 minutes by foot from Tokyo Tower and a 3-minute drive from Tokyo Imperial Palace
There's a restaurant on site. WiFi is free in public spaces. Henn na Hotel Tokyo Hamamatsucho also features a vending machine, express check-in, and a front desk safe.

This 3-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Henn na Hotel Tokyo Hamamatsucho has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 1,300 for adults and JPY 700 for children
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note: Multi-lingual robots will assist guests during check-in at the front desk.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1300 for adults and from JPY 700 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Guestrooms are equipped with LG Styler Steam Clothing Care Systems.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Henn na Hotel
Henn na Tokyo Hamamatsucho
Henn na
Henn Na Hotel Tokyo Hamamatsucho Japan
Henn Na Tokyo Hamamatsucho
Henn na Hotel Tokyo Hamamatsucho Hotel
Henn na Hotel Tokyo Hamamatsucho Tokyo
Henn na Hotel Tokyo Hamamatsucho Hotel Tokyo

Henn na Hotel Tokyo Hamamatsucho Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 388 out of 790 reviews
Rating 8 - Good. 275 out of 790 reviews
Rating 6 - Okay. 96 out of 790 reviews
Rating 4 - Poor. 23 out of 790 reviews
Rating 2 - Terrible. 8 out of 790 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sher

Liked: Amenities
Easy, quick and quiet neat place
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Stayed 2 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 1 night in May 2025

10/10 Excellent

Wai Toe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Stayed 6 nights in May 2025

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness
Very friendly environments. Room is very small. Convenient location.
Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Siu Man

Stayed 3 nights in May 2025

10/10 Excellent

Julie, Richmond

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , new bldg, perfect location, only 3 mín from Metro, 7-eleven and nori nori French bakery coffee and Byron Bay gourmet coffee only few steps away from the hotel. So many restaurants on the main street . Check in and check out are so easy ơn computer , there are staff inside office if you need help just pick up the black phone in lobby.
Stayed 8 nights in May 2025

6/10 Okay

Sylvia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is too small, pre checkin procedures is a bit complicated, Breakfast option is goid
Stayed 3 nights in May 2025

10/10 Excellent

Carina

Stayed 7 nights in May 2025

10/10 Excellent

doney

Liked: Amenities
Great location. The view from my room of Tokyo tower was amazing. Staff are very friendly I enjoyed my stay. I would come back here in the future.
Stayed 14 nights in Apr 2025

10/10 Excellent

IRENE ZHEN ZHEN

Liked: Staff & service, amenities, property conditions & facilities
Ever since the last minute booking due to Osaka typhoon few yrs back, I never consider any other hotels anymore. So convenient and super fast in self check in. Really enjoy my stay each time. 😁
Stayed 4 nights in May 2025

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was fine but won't book again.

It was clean and served its purpose. We had booked because we needed one night stay before heading to Kyoto the next day, and I had heard fun things about the robots. My first disappointment was there no robot dinosaurs at this location, but it was two robot people. Check in did not go smoothly and we had to ring for a staff member who showed up immediately and was able to help us, so we didn't even interact with the robots. The staff member was able to help us right away, he was wonderful. But other than that, it was an okay stay. The room was clean, and moderately comfortable. For just a single night stay it was fine. I've stayed in business style hotels in Japan before and knew the rooms are on the small size, but this was definitely the smallest room I've stayed in. Ultimately, I won't likely book at this hotel or chain again because for the price there are many options in Tokyo that are going to be more comfortable, and the main draw was the quirky robots, and they were a bit of a disappointment.
Stayed 1 night in Apr 2025

8/10 Good

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities
What it says on the tin... Easy and good location
Stayed 1 night in May 2025

10/10 Excellent

Leonard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence Service and attention to detail. Although front desk is managed by robits, staff responded to inquiries quickly, attentively, and patiently. Email responses are extremely fast. Staff managed to recover an inconspicuous lost item and held items for a week. Great experience with both the staff and our stay.
Stayed 1 night in May 2025

8/10 Good

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for Hamamatsu station and monorail. Room was a bit cramped and no-one at reception. Would stay again as clean and convenient
Stayed 4 nights in Apr 2025

10/10 Excellent

Nicole Francis Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very close to train stations, restaurants, bars, and drug stores! Even though it is close to these, the area is quiet. There is also free breakfast and laundry (Washer/Dryer) as well! The staff too are very friendly! Thank you so much!
Stayed 7 nights in Apr 2025

10/10 Excellent

Cheuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location! High in the novelty factor with robot front desk, but didn't lose out on all the amenities.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Lionel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue is that the rooms are quite small othwerwise the hotel is fine.
Stayed 3 nights in Apr 2025

8/10 Good

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities
Room a little small
Stayed 3 nights in Apr 2025

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient!
Stayed 1 night in Apr 2025

6/10 Okay

Winnie

Travelled with partner
Liked: Cleanliness
We loved the location of this property. It was very clean and the breakfast was awesome! However, the rooms are VERY small. So that's something to consider. Perhaps if it wasn't so rainy (which led us to going back to the hotel sooner daily) and if all we had to do was sleep & shower in the room, it wouldn't have been so bad.For ref- we only had 1 - 24" suitcase per person (2 total) and still did not have enough space to move comfortably. No closet/storage space at all. We booked a double room with the beautiful Tokyo Tower view, which was the only saving grace of this room.
Stayed 6 nights in Mar 2025

10/10 Excellent

Earl

Stayed 7 nights in Mar 2025