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Hotel Villa Fontaine Tokyo - Ueno Okachimachi

3-star property
2-4-4 Kojima, Taito-ku, Tokyo, Tokyo-to 09 725 22 184
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3.0 out of 5
See all 4 ebookers Reviews

"Helpful staff who speak English. Clean and functional rooms Good access to subway and walking distance of Akihibara, Asakusa and Ueno " More

By a verified traveller on Sun 23 Apr 2017

Points Of Interest

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Double Room, 1 Double Bed, Non Smoking -RENEWAL- (5PM-11AM)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Twin Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Twin Room, 2 Twin Beds, Non Smoking (Check-in 6PM-, Check-out 9AM)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Double Room, 1 Double Bed, Non Smoking -RENEWAL-

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Twin Room, 2 Twin Beds, Non Smoking -RENEWAL-

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Twin Room, 2 Twin Beds, Non Smoking -RENEWAL- (Check-in 6PM-, Check-out 9AM)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at Hotel Villa Fontaine Tokyo - Ueno Okachimachi. During your stay, you'll be within walking distance of Sensō-ji Temple. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.

  • Free WiFi and wired Internet
  • Self-service breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests speak favourably about the overall condition of the property and the clean guestrooms
  • 15 minutes by foot from Ueno Park and a 3-minute drive from Sensō-ji Temple

Hotel Villa Fontaine Tokyo - Ueno Okachimachi ratings based on 4 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Villa Fontaine Tokyo - Ueno Okachimachi

Everyone (4)
1 out of 5

Terrible hotel

Terrible Hotel so many Chinese! Loud. Breakfast is terrible they don’t have a knife to used for the marmalade. Using a spoon! Is like eating on a market! The coffee? Is like drinking water! The staff they speak almost no English! They like robots!

Posted by , from Switzerland on 20 Mar 2018

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Comment from Hotel Management

9 Apr 2018 by reception desk

Thank you for sharing your review with us. We apologize for the defects during your recent visit. We appreciate your recommendation of our place to welcoming others. We eagerly　anticipate your next visit and look forward to serving you again.

4 out of 5

Good location and good value for money

Helpful staff who speak English. Clean and functional rooms Good access to subway and walking distance of Akihibara, Asakusa and Ueno

Posted by on 23 Apr 2017

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Comment from Hotel Management

5 Jun 2017 by Manager

Thank you for staying with us and feed back. We are looking forward to seeing again. Hotel Villa Fontaine Ueno Okachimachi Manager

4 out of 5

Gutes Hotel mitten im Zentrum

Das Hotel ist super gelegen und knapp 15 Gehminuten von der Okachimachi-Station entfernt. Einzig und alleine die Zimmer für 2 Personen sind sehr knapp vom Platz her. Ansonsten sehr zu empfehlen.

Posted by on 15 Oct 2017

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Comment from Hotel Management

16 Nov 2017 by Hotel Villa Fontaine Ueno

Thank you for staying with us. The nearest station is Shin-Okachimachi station(Subway). It takes about 5 min on foot. We are lookig forward to seeing you again. Hotel Villa Fontaine Tokyo Ueno-Okachimachi Manager

3 out of 5

Gutes Hotelzimmer

Pros: Zimmergrösse
Cons: zu wenig Sitzplätze beim Frühstück.
Location: Im Umkreis von weniger als 1km einige Sehenswürdigkeiten, Bahn und U-Bahn-Stationen.
Das Zimmer entspricht dem Preis-Lesitunsverhältnis oder übertrifft es sogar. Das Frühstücksbuffet ist jedoch nicht ganz so wie wir das uns vorgestellt hatten. Jedoch schlicht und einfach, aber sicher nicht schlecht.

Posted by , from Biel on 2 Apr 2017

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Comment from Hotel Management

7 May 2017 by front desk

Thank you for reviewing us and we appreciate your feedback. We appreciate your recommendation of our place to welcoming others. We look forward to your next visit!

About the Hotel Villa Fontaine Tokyo - Ueno Okachimachi

Location 2-4-4 Kojima, Taito-ku, Tokyo, Tokyo-to 111-0056

Property Features

Hotel Villa Fontaine Tokyo - Ueno Okachimachi offers its guests a vending machine, multilingual staff, and laundry facilities. WiFi and wired Internet are free in public spaces. Hotel Villa Fontaine Tokyo - Ueno Okachimachi also features dry cleaning/laundry services, a front desk safe, and a lift.

  • 1 building
  • 186 guestrooms or units
  • 12 levels
  • Built in 2000
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Microwave in a common area

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Okachimachi Station (1.1 km / 0.7 mi)
  • Metro station: Shin-okachimachi Station (0.3 km / 0.2 mi)

Room Amenities

Hotel Villa Fontaine Tokyo - Ueno Okachimachi offers 186 accommodations with a safe and complimentary slippers. 32-inch LCD televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers. This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Deep-soaking bath
  • LCD television
  • Films for purchase
  • Fridge
  • Electric kettle
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom
  • Toothbrush and toothpaste
  • Desk chair

Food & Drink

For a fee, guests can enjoy a self-service breakfast daily from 6:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. Cashless payment methods are available for all transactions.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Coronavirus Guidelines (Japan)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately JPY 1320 per person
  • Early check-in fee: JPY 1760 (subject to availability)
  • Late check-out fee: JPY 1760 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Fontaine UENO
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  • Hotel Villa Fontaine UENO Tokyo
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  • Hotel Villa Fontaine Ueno Tokyo, Japan
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You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.