ICI HOTEL Ueno Shin Okachimachi

3.5 star property

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Photo gallery for ICI HOTEL Ueno Shin Okachimachi

Reception
Front of property
In-room safe, desk, iron/ironing board, free WiFi
Breakfast served
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
4-23, Taito, Taito-ku, Tokyo, Tokyo, 110-0016
  • Ueno Park
    ‪13 min walk‬
  • Sensoji Temple
    ‪3 min drive‬
  • Tokyo Skytree
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

  • Sleeps 1
  • 1 Double Bed

Single Room, Non Smoking

  • 13.8 sq m
  • Sleeps 1
  • 1 Double Bed

Standard Double Room, Non Smoking

  • City view
  • 13.8 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Double Room, Non Smoking

  • 17.7 sq m
  • Sleeps 3
  • 1 Queen Bed

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

  • Sleeps 2
  • 1 Double Bed

Twin Room, Non Smoking

  • 18.4 sq m
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Double Room Nonsmoking

  • Sleeps 2
  • 1 Queen Bed

Single Room

  • Sleeps 1
  • 1 Double Bed

Twin Room

  • Sleeps 2
  • 2 Single Beds

Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

ICI HOTEL Ueno Shin Okachimachi

Hotel with a restaurant, steps from Satake Shopping Arcade
Along with a restaurant, this smoke-free hotel has self parking and a microwave in a common area. WiFi in public areas is free. Additionally, laundry facilities, a front desk safe and a vending machine are on-site. Change of towels is available on request
ICI HOTEL Ueno Shin Okachimachi offers 108 air-conditioned accommodations with a safe and complimentary slippers. Plasma televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

ICI HOTEL Ueno Shin Okachimachi's great location gets high marks from our customers. During your stay, you're just a quick walk from Satake Shopping Arcade. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a vending machine
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Satake Shopping Arcade and 10 minutes on foot from Ameyoko Shopping District
There's a restaurant on site. WiFi is free in public spaces. ICI HOTEL Ueno Shin Okachimachi also features a vending machine, laundry facilities, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
レストラン – This buffet restaurant only serves breakfast.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 3,000 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children
  • A restaurant

Restaurants on site

  • レストラン

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children ages 0-6, and can be requested on-site for the listed child breakfast fee.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1500 for adults and from JPY 1500 for children
  • Covered self-parking fee: JPY 3000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't served at ICI HOTEL Ueno Shin Okachimachi.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ICI HOTEL Ueno Shin Okachimachi RELIEF Tokyo
ICI HOTEL Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi RELIEF Tokyo
ICI Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi REL
Ici Ueno Shin Okachimachi
ICI HOTEL Ueno Shin Okachimachi Hotel
ICI HOTEL Ueno Shin Okachimachi Tokyo
ICI HOTEL Ueno Shin Okachimachi by RELIEF
ICI HOTEL Ueno Shin Okachimachi Hotel Tokyo

ICI HOTEL Ueno Shin Okachimachi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 602 out of 1000 reviews
Rating 8 - Good. 323 out of 1000 reviews
Rating 6 - Okay. 47 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Lots of dining options in either direction. Quiet and comfortable.
Stayed 5 nights in Jan 2025

10/10 Excellent

Pedro

Stayed 2 nights in Feb 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little shops close by. Quiet and peaceful, a great place to rest after a busy day.
Stayed 11 nights in Jan 2025

10/10 Excellent

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are incredibly friendly. Bed sheets were changed every afternoon while we were out which was a lovely site to come back to! Location is great as well. Lots of halal options are nearby for muslims and some lovely cafes close by. Close to the Okachimachi train station as well which makes travelling no stress.
Stayed 9 nights in Jan 2025

10/10 Excellent

Teagan

Travelled with partner
Liked: Amenities
Great hotel! Rooms were clean and staff was very friendly and helpful! The area is nice and quiet and easy access to the train stations.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sebastian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the underground. Nice breakfast. Rooms nice. Staff good. Safe area. Near to supermarket. Free wifi
Stayed 4 nights in Jan 2025

10/10 Excellent

Koji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jan 2025

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yes would recommend

It always amazes when they can stick bigger beds into the same space.?. Other than that the service was excellent and very helpful. The manager even walked us to a local food place that he recommended and it was very good.
Stayed 4 nights in Jan 2025

10/10 Excellent

Melissa

Stayed 5 nights in Jan 2025

10/10 Excellent

ONUR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for the money

Very friendly and polite staff, very clean room, good area especially to visit Akhiabara, Asakusa and Ginza regions.
Stayed 4 nights in Jan 2025

8/10 Good

Chehung

Stayed 1 night in Jan 2025

8/10 Good

WeiYu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and clean. The room size was small and without closet. If you have big luggage it won’t fit. It’s close to subway and convenient to visitors.
Stayed 4 nights in Jan 2025

10/10 Excellent

Anabel

Stayed 6 nights in Jan 2025

10/10 Excellent

Drew

Stayed 2 nights in Dec 2024

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, the staff are courteous and the location is safe and convenient. We will definitely come back. Thank you.
Stayed 4 nights in Jan 2025

6/10 Okay

Tevin, Folsom

Liked: Cleanliness, staff & service, property conditions & facilities
The Bed and pillows are just to hard on the next and back
Stayed 12 nights in Dec 2024

8/10 Good

Sum Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort stay

The room is clean and tidy. Location is not crowded but a bit far from main train station e.g. Ueno. (15mins walk) get convenient store nearby. The staffs are polite with smile and helpful
Stayed 7 nights in Dec 2024

10/10 Excellent

Larysa, Reading

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoyed our stay in this cosy hotel. It is highly recommended.
Stayed 4 nights in Dec 2024

10/10 Excellent

Quy Duong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Pui Yeung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

6/10 Okay

Sergio

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great service and friendly staff. Also in a good location. My only issue is with the quality of the mattress. You can feel the springs and had back pain due to that . Other than that it was fine.
Stayed 7 nights in Dec 2024

10/10 Excellent

BASHIER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Amazing stay at ICI UENO, 5 star service, only 20 minutes away from Akihabara. Definitely recommend this hotel to anyone. Would stay again!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Supasiri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Nov 2024