Hotel in Tokyo with 24-hour front desk and restaurant
This hotel features a restaurant, a microwave in a common area and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a vending machine are on-site.
Smile Hotel Tokyo Shinkoiwa offers 232 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. Televisions come with pay-per-view films.
Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Tokyo hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Our customers tell us that they enjoy the helpful staff at Smile Hotel Tokyo Shinkoiwa. During your stay, you'll be close to Tokyo Skytree. Free WiFi in public areas, a restaurant and laundry facilities are available.
Free WiFi
Enjoy a bite to eat at the restaurant
Amenities include laundry facilities, a lift and a vending machine
Guests speak favourably about the proximity to public transport and the helpful staff
6 minutes by car from Tokyo Skytree and 8 minutes from Sensoji Temple
There's a restaurant on site. Public spaces have free WiFi. Smile Hotel Tokyo Shinkoiwa also features a vending machine, laundry facilities, and a lift.
Smoking is allowed in designated areas at this 3-star Tokyo hotel.
Smile Hotel Tokyo Shinkoiwa has a restaurant on site.
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child 5 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Property is also known as
Shinkoiwa Park Hotel Katsushika
Shinkoiwa Park Katsushika
Shinkoiwa Park
Shinkoiwa Park Hotel Japan/Tokyo - Katsushika
Shinkoiwa Park Hotel Tokyo
Shinkoiwa Park Tokyo
Shinkoiwa Park Hotel
Smile Tokyo Shinkoiwa Tokyo
Smile Hotel Tokyo Shinkoiwa Hotel
Smile Hotel Tokyo Shinkoiwa Tokyo
Smile Hotel Tokyo Shinkoiwa Hotel Tokyo
Reviews
Smile Hotel Tokyo Shinkoiwa Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Unlike some of the hotels I stayed in, this hotel puts a mattress topper on the bed. Also they have sliding shutters on the window so you can block out the light for a Nanna nap. Also great location for trains to Tokyo or Shibuya - plus food and shopping.
Darren
Stayed 13 nights in Jun 2025
8/10 Good
Renee
Business traveller
14 Jun 2025
Liked: Cleanliness
Nice, comfortable and inexpensive. The area is very neighborhood like not central Tokyo. Less English is spoken in this area but with google translate I was fine.
I like everything at the hotel. Staff is very helpful and friendly, the cleaning staff does great work, the hotel is very convenient with the washer, the amenities, Jonathan's, near Shinkoiwa station, great restaurants and shopping around. It's a great hotel, and a wonderful place to stay. I was very happy staying there, and hope to stay there again! Thanks for a great time there! Tom Webb in Hawaii.
Great location 2 min from station. Great price! Roughly 1000cad for 7 nights!! 20 min metro to Akihabara! Used their luggage storage free of charge, small room but honestly great for the price compared to other hotels in Tokyo, I’m only here to sleep, the main attraction is exploring!! Thank you Smile Hotel Shinkoiwa!!
I stayed in a smoking room for 12 days and I did not know until I checked my booking. They make sure the scent of smoke was not lingering and it was not noticeable at all during my stay. They consider your health as long as you tell them. Would stay here again next year
Vergel
Stayed 12 nights in Apr 2025
8/10 Good
Verified traveller
13 May 2025
Liked: Cleanliness, staff & service
It became a bit cooler in the evening so I was searching for a controller for room temperature. I could find one for air conditioner strength but not for warmth.
There were several umbrellas that we could use in the entrance. That is a great service. I used one when I went to get something to eat.
This hotel is located right near Shin-koiwa station. Easy walk. At this station you can take the rapid line straight into Tokyo central or the local line to Shinjuku and Shibuya.
Lumiere shopping mall is nearby. There's about 50 eateries within 10 minutes walk.
Rooms are small and compact but if you're out all day it won't matter.
This was the first time for our group of four going to Japan. We each had our own room and while they were nothing flashy they had everything you’d need. The hotel staff was very friendly, made us feel comfortable and even helped us ship our luggage to the next hotel. The location is very convenient being just a few minutes away from the train station, konbinis and good restaurants. Shin-koiwa is a nice place away from the big city, while still having everything you need within walking distance.
Ideally located near to the train station. Clean as you would expect for a Japanese hotel. Rooms though are small and not a problem for a single person, but if you have a partner or small family then this is not a hotel for you! Staff were great, Jonathons restaurant next door have a good breakfast and dining facilities. The street outside is noisy and windows do not block out street noise even on the 6th floor...
The location was great. Shopping, restaurants, train station all within a block or less. The hotel was clean and comfy. Free breakfast at the attached restaurant Jonathons was so clutch and good. Price was fantastick. The only downside was that the economy room is very compact. If youre tall or overweight consider getting a room that costs a little more with more square footage.
Staff was excellent and easy to work with despite a major language barrier (I only knew a few key phrases and even then didn't remember to use them). Room was small but for the price we paid I'd say it was a great value
The breakfast is served by the restaurant attached to the lobby and was a good buffet style meal. Would highly recommend.
Michael
Stayed 7 nights in Apr 2025
8/10 Good
Fere Erika
Travelled with partner
15 Apr 2025
Liked: Cleanliness, staff & service, amenities
Staff were very nice and accommodating. Area of the hotel is very convenient, close to the train station.
Fere Erika
Stayed 6 nights in Apr 2025
8/10 Good
Cheryl
5 Apr 2025
Liked: Cleanliness, staff & service, amenities
Location just opposite a train station from where you could go anywhere in Tokyo. Thee was a 7 eleven right across the street so you could get food or anything there anytime of day or night. Free and lots of , tea, toothbrush, slippers and robe to use while you are there. Good shower pressure. Rooms are really small but window opens so you can get fresh air, carpet was a little dirty and bed was a little low close to the floor . Bathroom was a step up from the room and shower tub wall was high which was in all hotels in Japan
Cheryl
Stayed 3 nights in Mar 2025
8/10 Good
Luis
Travelled with family
1 Apr 2025
Liked: Staff & service
The room is quite small for two people and I think there was a leak in the washroom, as it smelled like urine when the room was left for too long. Great service, great restaurant, really close to the station. Good budget option.