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Tokyu Stay Shimbashi (Ginza area)

3.0 star property

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Photo gallery for Tokyu Stay Shimbashi (Ginza area)

Daily buffet breakfast for a fee
Property amenity
In-room safe, desk, blackout curtains, free WiFi
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
4-23-1 Shimbashi Minato-ku, Tokyo, Tokyo-to, 105-0004
  • Place, Ginza Six
    ‪12 min walk‬
  • Place, Tokyo Tower
    ‪16 min walk‬
  • Place, Kabuki-za Theatre
    ‪16 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

View all photos for Cozy Single Room, Non Smoking (Single Use)

In-room safe, desk, blackout curtains, free WiFi

Cozy Single Room, Non Smoking (Single Use)

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Comfort Single Room, Non Smoking (Single Use)

In-room safe, desk, blackout curtains, free WiFi

Comfort Single Room, Non Smoking (Single Use)

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Cozy Double Room, Non Smoking (For 2 people)

In-room safe, desk, blackout curtains, free WiFi

Cozy Double Room, Non Smoking (For 2 people)

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Comfort Double Room, Non Smoking (For 2 people)

In-room safe, desk, blackout curtains, free WiFi

Comfort Double Room, Non Smoking (For 2 people)

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Residential Double Room, Non Smoking (For 2 people)

In-room safe, desk, blackout curtains, free WiFi

Residential Double Room, Non Smoking (For 2 people)

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Smart Single Room, Non Smoking (Single Use)

In-room safe, desk, blackout curtains, free WiFi

Smart Single Room, Non Smoking (Single Use)

8.4 out of 10
Very good
(37 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Residential Double Room, Non Smoking (Single Use)

In-room safe, desk, blackout curtains, free WiFi

Residential Double Room, Non Smoking (Single Use)

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Double Room, Non Smoking (Single Use)

In-room safe, desk, blackout curtains, free WiFi

Comfort Double Room, Non Smoking (Single Use)

  • City view
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Single Room Non smoking

In-room safe, desk, blackout curtains, free WiFi

Comfort Single Room Non smoking

  • Sleeps 1

View all photos for Comfort Double Room Non smoking

In-room safe, desk, blackout curtains, free WiFi

Comfort Double Room Non smoking

  • Sleeps 2

View all photos for Cozy Double Room Non Smoking

In-room safe, desk, blackout curtains, free WiFi

Cozy Double Room Non Smoking

  • Sleeps 2

View all photos for Smart Single Room Non smoking

In-room safe, desk, blackout curtains, free WiFi

Smart Single Room Non smoking

  • Sleeps 1

View all photos for Residential Double Room Non smoking

In-room safe, desk, blackout curtains, free WiFi

Residential Double Room Non smoking

  • Sleeps 2

View all photos for Cozy Single Room Non Smoking

In-room safe, desk, blackout curtains, free WiFi

Cozy Single Room Non Smoking

  • Sleeps 1

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About this property

Tokyu Stay Shimbashi (Ginza area)

Along with a restaurant, this hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and a vending machine. Housekeeping is available on request.
Tokyu Stay Shimbashi (Ginza area) offers 221 air-conditioned accommodations with a safe and complimentary slippers. Guests can make use of the in-room fridges and microwaves.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Tokyu Stay Shimbashi (Ginza area). During your stay, you're just a quick walk from Old Shimbashi Station. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 1-minute drive from Kabuki-za Theatre and a few minutes from Tokyo Tower
There's a restaurant on site. WiFi is free in public spaces. Tokyu Stay Shimbashi (Ginza area) also features a vending machine, dry cleaning/laundry services, and a front desk safe.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Tokyu Stay Shimbashi (Ginza area) has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,300 per person
  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Accessibility

  • Lift

More

  • 1 building
  • 14 floors
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least age 20 to stay in a smoking room.
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2300 per person
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shimbashi
Tokyu Stay Shimbashi Hotel
Tokyu Stay Shimbashi Hotel Tokyo
Tokyu Stay Shimbashi Tokyo
Tokyu Stay Shimbashi Tokyo, Japan
Tokyu Stay Hotel
Tokyu Stay

Tokyu Stay Shimbashi (Ginza area) Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 1003 reviews
Rating 8 - Good. 347 out of 1003 reviews
Rating 6 - Okay. 112 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel close to Shimbashi Station and Shiodome station. Definitely more business oriented. The in unti washer-dryer was a great addition, after traveling for so long.
Stayed 1 night in Jan 2026

10/10 Excellent

Yuta

Stayed 8 nights in Jan 2026

10/10 Excellent

Anthony

Stayed 4 nights in Jan 2026

2/10 Terrible

Eugene

WiFi did not work after first. Night
Stayed 2 nights in Jan 2026

8/10 Good

miwako

Liked: Cleanliness
Good location. Washing machine is very usefull.
Stayed 3 nights in Jan 2026

10/10 Excellent

Aja

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the staff was super helpful and courteous and we had a great time!
Stayed 5 nights in Dec 2025

10/10 Excellent

Karolin Ying Lee

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful. The rooms were clean.
Stayed 3 nights in Jan 2026

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are as dense with amenities as possible, there's just enough room for everything EXCEPT your luggage. Both me and a friend were having pretty bad allergies inside, especially inside the bathroom?? it got better with the heater off and the windows open. Beds are pretty stiff if you like that. Can't comment on breakfast
Stayed 2 nights in Jan 2026

10/10 Excellent

John Quang

Stayed 9 nights in Jan 2026

8/10 Good

Kezheng

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Relatively spacious
Stayed 2 nights in Dec 2025

8/10 Good

Mizuho

Stayed 1 night in Jan 2026

10/10 Excellent

Antonius

Stayed 1 night in Dec 2025

10/10 Excellent

Chiu Kuen Ramon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 4 nights in Dec 2025

8/10 Good

Anthony

Stayed 5 nights in Dec 2025

10/10 Excellent

Isaak

Stayed 4 nights in Dec 2025

2/10 Terrible

Tommy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was small and dirty. Location noisy and inconvenient.
Stayed 2 nights in Dec 2025

10/10 Excellent

Inkyung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, well equipped accommodation with in-room laundry machine. Friendly multi language staff. Self-service expresso machine in lobby was our highlight!
Stayed 4 nights in Nov 2025

10/10 Excellent

Laura

Stayed 3 nights in Dec 2025

10/10 Excellent

Alexander

Stayed 3 nights in Nov 2025

10/10 Excellent

Marshall

Stayed 1 night in Dec 2025

8/10 Good

Alda

Liked: Cleanliness, staff & service, amenities
Room was as described. Location was convenient
Stayed 5 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
I just want to say the location is great. You can take the JR Yamanote Line to all the location you want around Tokyo. (It’s like a big circle) The room I chose came with the Microwave and washroom/dryer in one. Which is great. The Room itself is ok for one person. Yes the room is clean, I like the bath tube too because at the end of the day i can just relax. I do noticed that the hotel is kind of older now, so probably need a renovation soon. I can’t commend on the breakfast as i did not choose it.
Stayed 4 nights in Nov 2025

6/10 Okay

Alice

Travelled with family and small children
Liked: Cleanliness, amenities
The hotel was OK. They ask you to pay PER PERSON if you want to check-in early. Which is a little bit ridiculous since our luggages were already in the room (due to Yamato transfer) so, many people were waiting in the small lobby waiting for 3pm. We were all looking at each other like this is ridiculous. The room we had, had a broken window. Mind you we were in the 12th floor and the window could open without a locking mechanism and could open widely. Even I almost fell from the window because I didn’t know it was broken and it opened completely. I wrote immediately to the reception, but asked to come in the morning. I couldn’t sleep that night because I was scared that my son (who could reach the handle easily) would open the window and fall. They do not clean the room, and only provide new towels. We enjoyed the walking distance near a metro. Staff was still friendly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kim, Colebee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, room had its own washing machine! Breakfast options were great and delicious! Room was small, but comfy and practical!
Stayed 1 night in Nov 2025

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