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Be Tulum Beach & Spa Resort

4.5 star property
VIP Access

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Photo gallery for Be Tulum Beach & Spa Resort

Exterior
Suite (Ocean) | Private pool
Suite (Aire) | Terrace/patio
Suite (Agua) | Living area
Suite (Jungle) | In-room safe, individually furnished, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Spa
  • Housekeeping

Explore the area

Map
Carretera Tulum-Boca Paila Km.10, Tulum, QROO, 77780
  • Tulum Beach
    ‪1 min drive‬
  • Ven a la Luz Sculpture
    ‪2 min drive‬
  • Playa Paraiso
    ‪12 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪61 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite (Ocean)

Suite (Ocean) | Private pool

Suite (Ocean)

  • Ocean view
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront

Suite, Oceanfront | In-room safe, individually furnished, blackout curtains

Suite, Oceanfront

  • Ocean view
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite (Jungle)

Premier Suite (Jungle) | In-room safe, individually furnished, blackout curtains

Premier Suite (Jungle)

  • 110 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Arena)

Suite (Arena) | In-room safe, individually furnished, blackout curtains

Suite (Arena)

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Jungle)

Suite (Jungle) | In-room safe, individually furnished, blackout curtains

Suite (Jungle)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Aire)

Suite (Aire) | In-room safe, individually furnished, blackout curtains

Suite (Aire)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Tierra)

Suite (Tierra) | In-room safe, individually furnished, blackout curtains

Suite (Tierra)

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Beachfront

Suite, Beachfront | In-room safe, individually furnished, blackout curtains

Suite, Beachfront

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | In-room safe, individually furnished, blackout curtains

Premier Suite

  • Ocean view
  • 109 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Nomade Tulum

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.4 out of 5, Excellent, (659)
The price is €280
for 1 room
includes taxes & fees
15 Jun - 16 Jun
Nomade Tulum

About this property

Be Tulum Beach & Spa Resort

Luxury hotel on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Be Tulum Beach & Spa Resort's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Be Tulum Beach & Spa Resort offers 64 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Each accommodation is individually furnished. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include a shower, bathrobes and complimentary toiletries. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Yaan Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Our customers tell us that they can't get enough of the helpful staff at Be Tulum Beach & Spa Resort. During your stay, you're just a quick walk from Tulum Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Maresias, a seafood restaurant that serves international cuisine
  • Take a swim in the outdoor pool
  • Treat yourself to hot stone massages, Ayurvedic treatments or reflexology at Yaan Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Tulum Beach and 13 minutes on foot from Sian Ka'an Biosphere Reserve
  • Airport shuttle service available for a fee
Be Tulum Beach & Spa Resort offers its guests a full-service spa and an outdoor pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at the luxury Be Tulum Beach & Spa Resort. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Tulum hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
Maresias – This seafood restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
4 Fuegos- Beach Grill – This seafood restaurant specialises in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Ocumare – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • 4 Fuegos- Beach Grill
  • Maresias
  • Ocumare

Things to do

  • Full-service spa
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 14 buildings
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Be Tulum Beach & Spa Resort

Children and extra beds

  • Children 15 and younger are not allowed at this property. All guests older than 15 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 600 per vehicle (return, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Be Tulum Beach & Spa Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 15 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Be Tulum Beach
Be Tulum Beach Resort
Tulum Beach Resort
Be Tulum Beach Spa Resort
Be Tulum Beach & Spa Tulum
Be Tulum Beach & Spa Resort Hotel
Be Tulum Beach & Spa Resort Tulum
Be Tulum Beach & Spa Resort Hotel Tulum

Be Tulum Beach & Spa Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 323 out of 443 reviews
Rating 8 - Good. 63 out of 443 reviews
Rating 6 - Okay. 26 out of 443 reviews
Rating 4 - Poor. 9 out of 443 reviews
Rating 2 - Terrible. 22 out of 443 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bradford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location!
Stayed 4 nights in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to return!

Raquel, our concierge, was excellent throughout our stay! Our room was beautiful and spacious. The entire property was gorgeous with the staff being extra attentive and friendly. We are already dreaming of our next trip to Tulum!
Stayed 5 nights in Feb 2025

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 4 nights in Jan 2025

10/10 Excellent

Sergei, Los Angeles

Stayed 3 nights in Feb 2025

10/10 Excellent

Sergei, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. My fav place in Tulul at present. Keep it up guys.
Stayed 2 nights in Feb 2025

10/10 Excellent

jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very kind and knowledgeable , Raquel our butler was amazing and always aware about us
Stayed 7 nights in Feb 2025

10/10 Excellent

eduardo

Stayed 2 nights in Feb 2025

10/10 Excellent

Jenifer

Liked: Cleanliness
Stayed 8 nights in Feb 2025

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great. Would recommend staying here if visiting tulum.
Stayed 6 nights in Feb 2025

6/10 Okay

Anuja

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful hotel but scammed us!! Read review.

Exquisite location & hotel. Everything was overpriced in the hotel but staff was kind and nice during stay. I will never stay here again because 3 weeks after our stay we received a suspicious charge on our credit card from this hotel. Bill was fully settled when we left and on reaching out no one got back to us. It is unsettling to know they still have our credit card information. Still no one reached out I emailed 4 times and reached out to 5 different hotel people on WhatsApp and still nothing.
Stayed 4 nights in Jan 2025

2/10 Terrible

Anne

Stayed 1 night in Jan 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Such a special hotel. Beautifu
Stayed 1 night in Jan 2025

10/10 Excellent

Tia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the perfect getaway to unwind and reset.
Stayed 5 nights in Dec 2024

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort. Friendly staff. Some areas of our rooms needed attention. One section of Shower ceiling was peeling off and falling down. Not that big of a deal for us , but for the amount of money we spent this shouldn’t have been the case. Same thing was happening on our roof top pool, the shaded wood area was collapsing so we were afraid to lay down and relax there as intended. But the common area environment and the vibe of the resort compensated for the little flaws.
Stayed 5 nights in Dec 2024

2/10 Terrible

Maryana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

2/10 Terrible

Stephane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

bülent

Stayed 5 nights in Dec 2024

10/10 Excellent

Andrea T

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous stay.
Stayed 6 nights in Nov 2024

8/10 Good

Elvis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 3 nights in Nov 2024

6/10 Okay

Arlene, Bayside

Stayed 4 nights in Oct 2024

2/10 Terrible

Viola

Disliked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Shimon

Stayed 2 nights in Oct 2024

10/10 Excellent

Kaizarin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location, staff and holistic facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Diamond Ring Needed Back!

Have stayed her several times…service has declined…we have stayed here and there sister hotel Nomade…a total of 5 times. It’s been 3 years since we visited. The service is NOT what is used to be. On top of that, I left a diamond ring in the room and messaged them to retrieve it..and they literally have ghosted me since they first responded. I told them exactly where I left it. I have reached out to the concierge another two times day, zero response. Unacceptable. The overall service isn’t what it used to be at all but the lack of responsiveness is really INSANE. I am happy to edit this review WHEN I get A RESPONSE and help with going ring back. We had an ocean front room and loved it.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cristian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, cozy bohemian hotel right in the jungle! The only thing that wasn’t so great was how humid the room was. It was so humid in the room it started to warp our passports and make the room smell.
Stayed 3 nights in Oct 2024