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Hotel Villa Serena

3.0 star property

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Photo gallery for Hotel Villa Serena

Property grounds
Room amenity
Fountain
Exterior detail
Superior Double Room | Bathroom sink

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Via Carlo Mezzacapo 2/b, Marghera, Mestre, VE, 30175
  • Place, Porto Marghera
    ‪10 min walk‬
  • Place, Ferretto Square
    ‪6 min drive‬
  • Place, M9 Mestre Museum
    ‪6 min drive‬
  • Airport, Venice (VCE-Marco Polo)
    ‪18 min drive‬

Room options

View all photos for Economy Double Room

Room amenity

Economy Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Triple Room

Economy Triple Room | Premium bedding, desk, free WiFi, bed sheets

Economy Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Villa Serena

This smoke-free hotel features a bar/lounge, a coffee shop/cafe and concierge services. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in and express check-out are on-site.
Hotel Villa Serena offers 10 air-conditioned accommodations with a hairdryer and free toiletries. Beds feature premium bedding. This Mestre hotel provides complimentary wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, and bidets. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

With your stay at Hotel Villa Serena, you'll be connected to a shopping centre and within walking distance of Porto Marghera. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Porto Marghera and 9 minutes from Piazzale Roma
  • Casino shuttle service available for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Villa Serena. Limited free parking is available on a first-come, first-served basis.

This Belle Époque Mestre hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Casino shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • Lift

More

  • 2 buildings
  • 3 floors
  • Belle Époque architecture
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 20-inch HDTV

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: noon; check-in end time: 11 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Access methods

Staffed front desk

Pets

  • Only dogs and cats are allowed
  • Weight limit: 88 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 June to 01 September.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Villa Serena
Hotel Villa Serena Mestre
Villa Serena Mestre
Villa Serena Hotel Mestre
Serena Hotel Mestre
Hotel Villa Serena Province Of Venice/Mestre
Hotel Villa Serena Hotel
Hotel Villa Serena Mestre
Hotel Villa Serena Hotel Mestre

Hotel Villa Serena Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 57 out of 312 reviews
Rating 8 - Good. 140 out of 312 reviews
Rating 6 - Okay. 70 out of 312 reviews
Rating 4 - Poor. 29 out of 312 reviews
Rating 2 - Terrible. 16 out of 312 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel uitvalbasis voor bezoek aan Venetië

We waren de enige gasten en de alleraardige Emmo, de conciërge, deed er alles aan om ons verblijf zo effectief mogelijk te maken, met uitgebreide informatie over de vervoersmogelijkheden naar Venetië onder het genot van gratis koffie. Helaas was het ontbijt wel typisch op z'n Italiaans. Het hotel is outdated naar Italiaans voorbeeld uit de jaren '50. De volgende dag mocht onze auto gratis bij het hotel blijven parkeren totdat we weer terug kwamen van een morgen struinen door Venetië. Vervolgens bod Emmo ons nogmaals koffie voor ons uiteindelijke vertrek. Absoluut een ideaal hotel om Venetië te bezoeken.
Stayed 1 night in Oct 2020
Verified

8/10 Good

Francine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super endroit, tout près de Venise

Après une journée à Venise, endroit idéal pour se reposer loin de la cohue. Petit déjeuner copieux. Très près de l'hôtel, des restaurants très abordables pour le repas du soir. Le bar de l'hôtel/terrasse est un endroit très convivial et plus que raisonnable en prix. Les propriétaires/le personnel de l'hôtel sont des personnes extraordinaires.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness
Beautiful rooms, friendly and accommodating staff, perfect place to stay when visiting venice.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura accogliente e pulita tutta piacevolmente in stile barocco. Il personale gentile e disponibile (ad esempio siamo partiti alle 5:30 di mattina e ci hanno comunque fatto trovare la colazione pronta, tra l’altro abbondante). A due passi dalla stazione di Mestre. Bar in loco. Trattoria di fronte l’hotel. La Coop a 15 minuti di cammino. Unico inconveniente: il frigo non funzionava. Ci torneremo sicuramente per il prossimo soggiorno a Venezia.
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Älteres aber sehr gepflegtes Hotel. Super Lage für den Ausflug nach Venedig, mit Busstation fast vor der Tür.
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness
Good connection with old town of Venice, good coffee, room was clean every day. Fresh towels
Stayed 3 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Les plus : Accueil, disponibilité et gentillesse du personnel. Proximité arrêt de bus pour Venise. Petit déjeuner copieux. le moins chauffage dans la chambre.
Stayed 3 nights in May 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Sehr einfache Unterkunft, aber sehr freundliche und bemühte Gastgeber. Und vom Preis her natürlich unschlagbar, daher kann man keinen Luxus erwarten.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old but Nice

Very quiet and good location to get into Venice.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

JOÃO MARCELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente! Nota 10!

Excelente escolha. Pessoal muito atencioso e paciente nas explicações. Café da manhã muito bom. Excelente localização próximo a parada de ônibus e estação de trem. Estacionamento incluso. Muito elegante, organizado e limpo. Recomendo.
Stayed 3 nights in Oct 2018
Verified

6/10 Okay

Büsra

Disliked: Cleanliness, property conditions & facilities, room comfort

Wenn man sauberkeit nicht wichtig findet, ganz OK

Leider habe ich nicht gewusst, dass man hier Bilder hinzufügen kann, sonst hätte ich genügent Bilder gemacht. Als wir angekommen sind war das Personal nett. Wie bei jeder Hotelreservierung, habe ich die sauberkeit des Bettes als erstes überprüft. Es befanden sich Haare auf der Decke und die Decke roch benuzt. Nachdem ich es gemeldet habe und nach austausch gebeten habe fand eine disskusion statt. Nach 5 minütiger Disskusion wurde endlich die Tagesdecke ausgetauscht. Danach wurden wir von der Dame und Ihrer Tochter nur noch blöd angeguckt. Ausdem badezimmer kam ständig Uringeruch mit offener Badezimmertür war schöafen nicht möglich. Mit Desinfektionstücher habe ich die Dusche gereinigt und die Tücher waren danach schwarz! Der Spiegel im Bad war voll mit wasserflecken, welche mit einmal drüber wischen weg waren (das sollte aber auch von vornerein sauber sein und nicht vom Hotelgast erledigt werden sollen). Ein jüngerer Mann von der Rezseption, war sehr nett und gab uns viele Tipps. In 5 Minuten ist man bei dem Mestre Bahnhof und fährt in 5 Minuten in Venedig Santa Lucia ein. Dieses Hotel würde ich nicht nochmal Besuchen.
Stayed 2 nights in Sep 2018
Verified

6/10 Okay

Antonio

Disliked: Room comfort

È vicino alla stazione e alla fermata del pullman.

Dall'albergo sono facilmente raggiungibili i trasporti pubblici, ma nelle vicinanze non ci sono ne' bar ne' ristoranti. La stanza non corrisponde esattamente a cioè che appare nelle foto pubblicitarie, almeno la nostra. Nel complesso, se non si è particolarmente esigenti, va benissimo per un breve soggiorno.
Stayed 3 nights in Aug 2018
Verified

8/10 Good

Kari

Liked: Cleanliness, staff & service, room comfort

Friendly staff - Nice hotel with parking

We stayed few days. Hotel was clean and nice with very helpful and friendly staff. Hotel has safe gated parking in the yard which is not easy to find in this location. Room was relatively small and no facilities like water boiler, hair drier or so but was anyway clean and comfortable with decent wifi connection. The old town of Venice can be easily reached by bus in about 10min, bus stop is short walk away. If using bus, the surrounding especially in the night time is not the most comfortable one but ok anyway! Would recommend this hotel.
Stayed 2 nights in Aug 2018
Verified

2/10 Terrible

Marcus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dåligt

Smutsigt, slitet och riktigt dålig lukt i rummet som sätter sig i allt. Dålig frukost. Om ni vill ha en trevlig och avslappnad vistelse, åk INTE hit.
Stayed 2 nights in Jul 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Edullinen hotelli

Lähellä bussi pysäkkiä, josta suora yhteys Venetsiaan. Hieman kulunut hotelli mutta tavalliselle matkustajalle ok.
Stayed 1 night in Jun 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cozy and friendly hotel

Good hotel, 5 min walk to the bus stop to get to the city. Good staff.
Stayed 2 nights in May 2018
Verified

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Was not pleased at all with this hotel. I booked this hotel because it said there was air conditioning, when we get in our room which is extra small (could barely walk around the bed) it was extremely hot and it smelled of humidity. The man at the reception tells me there is a law in Italy saying they cannot turn on the air condition till June 1st. I tell him that that is not true because the other hotels we stayed at had some....To make a long story short I complained saying I want to be reimbursed because it is false advertising saying they have air conditioning when they do not. He did not want to reimburse me, so I complained to Hotels.com for a long time on the phone and they switched us at another hotel WITH air conditioning!!! Regardless I do not recommend this hotel, the room was small and old and stuffy, I stayed at Autoespresso which is right next door which is far better, clean, AMAZING breakfast. The reason I switched hotel was because we decided to stay an extra day in Venice but that hotel (Autoespresso) was booked for that night so we found Sirena 👎
Stayed 1 night in May 2018
Verified

4/10 Poor

Mikael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Katastrof. Jag är inte kräsen men illa illa. Checkade in, såg rummet, checkade ut och satte oss i bilen. Vi hamnade i en campingvagn istället och den var mycket trevligare. Nej villa Serena behöver ni inte boka på.
Stayed 2 nights in Apr 2018
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 C : Convenienz, Cortesia, Comodità (per Venezia)

L'hotel è un'antica villa veneta arredata con mobili e arredi che ricordano i tempi antichi del veneto dannunziano. La comodità principale dell'hotel è che a soli 5 minuti a piedi si arriva alla stazione di Mestre/Marghera e con il treno (uno ogni 10 min) con un biglietto dal costo di poco superiore a u caffè si arriva con una sola fermata a Venezia e da lì si parte a piedi per la visita di questa stupenda città. Per il resto la stanza era pulitissima, lo stesso dicasi del bagno, piccolo ma confortevole. La conduzione è tutta familiare. Persone gentilissime del settore e professionali. Noi abbiamo lasciato la stanza al mattino ma dovevamo andare al carnevale in maschera. Loro con cortesia ci hanno fatto lasciare la macchina nel parcheggio gratuito dell'hotel e quando siamo tornati ci hanno concesso una stanza e un bagno per cambiarci e struccarci. Super cortesi e gentili. Da tener presente che rispetto ai costi altissimi del periodo carnevalesco veneziano, qui il costo del soggiorno è rimasto abbordabile e assolutamente competitivo rispetto a altri hotel , a cui si unisce: Camere confortevoli, Pulizia, Cortesia, Professionalità e comodità per la vicinanza a Venezia.
Stayed 1 night in Feb 2018
Verified

8/10 Good

pierina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
abbiamo soggiornato solo per poche ore la notte di capodanno, ma siamo stati bene il letto molto comodo le stanze pulite il bagno grande e pulito e sopratutto un gustosissima e ricca colazione!! l'albergo è situato vicino alla fermata dell'autobus che porta in pochi minuti a piazzale Roma. il personale gentile e disponibile. lo consiglio
Stayed 1 night in Dec 2017
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Hotel piuttosto datato, che offre un servizio sufficiente, ma niente di speciale. Ottimo per la posizione strategica, vicino alle fermate degli autobus, utili per raggiungere velocemente il centro di Venezia.
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodissimo per visitare Venezia

Personale gentilissimo e disponibile, vicino al bus per Venezia, parcheggio, buona colazione , stanza semplice ma non manca nulla , consigliatissimo.
Stayed 2 nights in Dec 2017
Verified

2/10 Terrible

Helmut

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schlecht

Unsauber und stinkt nach Abfluss ganz nicht nach unserem Geschmack. Bus weiter weg als beschrieben.
Stayed 4 nights in Oct 2017
Verified

8/10 Good

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo soggiorno e buon prezzo

In breve le camere le ho trovate molto pulite e comode,unica pecca forse il bagno un pó piccolo ma pulitissimo. La colazione è stata di mio gradimento e il personale sempre cordiale e disponibile.
Stayed 3 nights in Nov 2017
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms are smaller than they look in the pictures. The shower and the toilet are combined and separated with only a curtain. In one of our room the shower did not even have a curtain so there was water everywhere after the shower. The breakfast was adequate and the staff was friendly. All in all our stay was not so comfortable and I would not recommend the hotel to anyone.
Stayed 1 night in Nov 2017