Upon arrival, the owner was there to help with our luggage. However, I have a bad knee and the 80 stairs to get into our bedroom were not conducive. With my son’s help, I made the trek up the stairs only to discover that our bedroom had ants and mosquitoes due to the patio door being left open. Anaphylactic shock is not how I wanted to begin my trip in Italy, nor do I want to stay in filth. There’s a difference in old and charming and outright disgusting and unacceptable. I had to demand a taxi to go to another hotel several times before leaving in the night for better accommodations. No refund or compensation was offered either. Do not stay here unless you have zero luggage, an exceptional physique, and like sleeping with critters and cameras on you.