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Hotel Grand Pacific

4.0 star property

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Photo gallery for Hotel Grand Pacific

Exterior
Lobby
Signature Room, 2 Queen Beds, Harbour View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Gym

Explore the area

View in a map
463 Belleville St, Victoria, BC, V8V1X3
  • Victoria Harbour
    ‪1 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪1 min walk‬
  • Royal BC Museum
    ‪6 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(36 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.8 out of 10
Excellent
(70 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(100 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(34 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(10 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(11 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 2 Queen Beds, Harbour View

Signature Room, 2 Queen Beds, Harbour View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Room, 2 Queen Beds, Harbour View

9.4 out of 10
Exceptional
(28 reviews)
  • 30 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed, Harbour View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Room, 1 King Bed, Harbour View

9.2 out of 10
Wonderful
(60 reviews)
  • 30 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, City View

9.4 out of 10
Exceptional
(19 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 2 Queen Beds, City View

Signature Room, 2 Queen Beds, City View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(16 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Suite, 1 King Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(12 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Harbour View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Harbour View

9.8 out of 10
Exceptional
(33 reviews)
  • 39 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(9 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Room, 1 King Bed, City View

8.2 out of 10
Very good
(15 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, Harbour View

Signature Suite, 1 King Bed with Sofa bed, Harbour View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Suite, 1 King Bed with Sofa bed, Harbour View

9.2 out of 10
Wonderful
(10 reviews)
  • 39 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Room, 2 Queen Beds

9.4 out of 10
Exceptional
(36 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Grand Pacific

Boardwalk/promenade hotel with health club and sauna
Along with an indoor pool, this hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Hotel Grand Pacific offers 304 accommodations with a safe and coffee/tea makers. Rooms open to balconies. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)).

Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, designer toiletries and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Hotel Grand Pacific. During your stay, you're just a quick walk from Victoria Harbour. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy local cuisine while dining at Fathom
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Victoria Harbour and Victoria Clipper Ferry Terminal
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Grand Pacific offers its guests a kids' pool, an indoor pool, a health club, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A sauna, a terrace, and a vending machine are also featured at the luxury Hotel Grand Pacific. For a fee, parking is available.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Fathom – This restaurant specialises in local cuisine and serves breakfast, brunch and dinner.
The Pacific Lounge – This bar serves dinner and light fare. Open daily.
Courtyard Café – This café only serves light fare. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (CAD 23 per night; includes in/out privileges)
  • Valet parking on site (CAD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 25 for adults and CAD 6 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Courtyard Café
  • Fathom
  • The Pacific Lounge

Things to do

  • Children's pool
  • Fitness classes
  • Health club
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Computer station
  • Conference centre (10,000 square foot of space)

Outdoors

  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per week, plus a deposit of CAD 50.00 per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 30.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 for adults and CAD 6 to 10 for children
  • Self-parking fee: CAD 23.00 per night (in/out privileges)
  • Valet parking fee: CAD 30.00 per night (in/out privileges)
  • Pet deposit: CAD 50.00 per week
  • Pet fee: CAD 50 per accommodation, per week
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: CAD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Grand Hotel Pacific
Grand Pacific
Grand Pacific Hotel
Grand Pacific Victoria
Hotel Grand Pacific
Hotel Grand Pacific Victoria
Hotel Pacific Grand
Pacific Grand
Pacific Grand Hotel
Hotel Grand Pacific Hotel
Hotel Grand Pacific Victoria
Hotel Grand Pacific Hotel Victoria

Hotel Grand Pacific Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1789 out of 2521 reviews
Rating 8 - Good. 505 out of 2521 reviews
Rating 6 - Okay. 150 out of 2521 reviews
Rating 4 - Poor. 41 out of 2521 reviews
Rating 2 - Terrible. 36 out of 2521 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Iain, Edinburgh

Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel and the restaurant
Stayed 3 nights in May 2025

10/10 Excellent

Pattijean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel and great staff. It would help of they had lightbulbs higher than a 25 watt bulb. So dark you can barely see and definitely unable to read.
Stayed 1 night in May 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice safe stay

Room was clean and attentive associates asked every day if they could provide fresh towels, or clean my room.. The bed was clean but pretty hard and the view did not even hint that it was a waterfront property. For the price I expected a view of the bay. The restaurant attached was great. I had a dinner there and a lunch there and both the meals were delicious and the service was excellent. Parking was a little high over $20 a night but the gate was closed at night providing an extra layer of security. The front desk was manned at all times by very helpful people that went above and beyond trying to help me find ideas of fun places to go see on my way to my next hotel stay. All in all, It was a nice hotel. I would stay there again..
Front of hotel
Stayed 3 nights in May 2025

10/10 Excellent

Bilal

Stayed 1 night in May 2025

10/10 Excellent

Juliane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Only a 5 minute walk from the hotel to the bus station to catch the bus to the Swartz bay ferry. Would definitely stay again! Staff was very helpful and friendly.
Stayed 2 nights in May 2025

8/10 Good

Jasmine

Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Jaime

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will always find a way to stay at the Hotel Grand Pacific. The hotel, lobby and outside grounds are well-kept. The staff are extremely accommodating and friendly. Thank you for everything!
Stayed 5 nights in May 2025

10/10 Excellent

Cliff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The top choice was the staff! Daniel on the front desk was outstanding as was Martin and Ryan in the Fathon dining room. Property was very nice and the location was excellent. Only issue was the check in day as finding a parking spot was difficult.
Stayed 4 nights in May 2025

6/10 Okay

Yu jin

Stayed 1 night in May 2025

10/10 Excellent

Kathleen

Travelled with group
Liked: Amenities
Wonderful experience.
Stayed 1 night in May 2025

10/10 Excellent

Wayne, East Wenatchee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chad in the hotel bar recpmmended an excellent pizza place. Turned out perfect! Thanks, Chad!
Stayed 2 nights in May 2025

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel, always wanted to stay here. The only qualm I had was that it was Spring Break and I didn't realize the pool was shared with gym members. My boys who are 9 and 11 were playing and splashed too much for a guy swimming laps and they got told not to... one accidentally went into the swimming lane and I honestly thought this man was going to have an aneurism. A little uptight for kids in my opinion but id stay here without them.
Stayed 1 night in Mar 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Shashi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to downtown and other attractions like the Wharf.
Stayed 2 nights in May 2025

10/10 Excellent

Elena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. The staff are very friendly and let us check in early.
Stayed 1 night in May 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel, never would stay anywhere else
Stayed 1 night in Mar 2025

10/10 Excellent

Casey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds!
Stayed 1 night in May 2025

10/10 Excellent

Casey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The service was over the top! And nice beds
Stayed 1 night in May 2025

10/10 Excellent

Travis

Stayed 1 night in May 2025

6/10 Okay

Judith, Wetaskiwin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Our suite was a superb layout with a good view. The restaurant food very disappointing; either cold or over cooked, limited menu. Front staff a bit snobbish & judgmental. Considering price paid, look for other options. We are founders of the “Reynolds Museum” the largest ‘Transportation & Agricultural Museum’ in Canada & will not recommend this hotel for our Conventions. Judith Reynolds-Olson.
Stayed 5 nights in May 2025

10/10 Excellent

Kate

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here more than once and will continue to stay here. Our only "complaint" is how expensive the room service is - they charge an automatic tip which is understandble but in addition to this, charge several other "service fees" which are more.excessive than other places we have stayed. Otherwise, we love the convenience of where this hotel is located, the incredible friendly staff (we really enjoyed a lady named Summer who eas so good with our 6 year old son). We also love the pool, hot tub, sauna and steam room and spent a lot of our time there each day. Thank you!
Stayed 3 nights in May 2025

10/10 Excellent

robert, pickering

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. And rooms that face the front have a great view
Stayed 4 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great balcony
Stayed 2 nights in May 2025

8/10 Good

Raunak

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property itself is beautiful and the rooms are spacious, clean and beautiful. The area near the hotel is super nice as well. The only thing preventing me from giving them 5 stars is service. My wife and I were celebrating a special occasion which I had communicated to the hotel. We checked-in at ~9:30pm and the hotel gave us a coupon for a free dessert at 9:45pm that was only valid until 10pm. We only found out about the validity when trying to redeem it at 10:15pm. I know we checked in late, but the hotel could have either arranged something else for us or just honestly told us that there was nothing they could do. I'd rather have them tell us honestly that there was nothing they could do given we checked in late instead of giving us a coupon for a free dessert that expires in 15 minutes. When I mentioned this to the reception the next day, there was no apology or sincere effort to make amends. This is not a big deal and the hotel is not obligated to do anything, but it does take away from their "service". Overall, I'd recommend the hotel though - very nice overall.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in May 2025