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Ambassador Hotel

5.0 star property

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Photo gallery for Ambassador Hotel

Front of property
Double Room | Minibar, in-room safe, individually decorated, individually furnished
Hallway
Restaurant
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Parking available

Explore the area

Map
Kaerntner Strasse 22, Vienna, Vienna, 1010
  • Hofburg Imperial Palace
    ‪3 min walk‬
  • Vienna State Opera
    ‪5 min walk‬
  • St. Stephen's Cathedral
    ‪5 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪17 min drive‬

Room options

View all photos for Double Room

Double Room | Minibar, in-room safe, individually decorated, individually furnished

Double Room

9.6 out of 10
Exceptional
(31 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Room

Business Room | Minibar, in-room safe, individually decorated, individually furnished

Business Room

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

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About this property

Ambassador Hotel

Luxury hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning.
Ambassador Hotel offers 85 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. This Vienna hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Ambassador Hotel. During your stay, you're just a quick walk from Vienna State Opera. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Imperial Crypt in Vienna and 4 minutes on foot from Albertina
  • Airport pick-up and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include 3 meeting rooms and limo/town car service.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Ambassador Hotel. A shuttle from the airport to the hotel (available on request) and an area shuttle are available for a fee. For a fee, parking is available.

This 5-star Vienna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Ambassador Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Airport pick-up shuttle (surcharge) from 6:00 AM to midnight on request
  • Area shuttle (surcharge)
  • Limo/town car service
  • Covered parking on site (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 30 for adults and EUR 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1898
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are available for EUR 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 for adults and from EUR 30 for children
  • Airport shuttle fee: EUR 75 per vehicle (maximum occupancy 3)
  • Covered self-parking fee: EUR 35 per day
  • Pet fee: EUR 50 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Ambassador Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Ambassador Hotel Vienna
Ambassador Vienna
Ambassador Hotel Hotel
Ambassador Hotel Vienna
Ambassador Hotel Hotel Vienna

Ambassador Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 542 out of 1001 reviews
Rating 8 - Good. 335 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

yariv, neve yarak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay, the hotel is located right in the prestigious center of Vienna. Clean and accessible to everyone. We were treated to a small gift of chocolate for our birthday and wedding anniversary. It's a real shame and regret that there is no kettle for hot water in the room for tea or coffee, I had to ask for it specially. I will definitely return to the hotel
Stayed 4 nights in Apr 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Excellent central location for exploring historic area while providing options for breaks back in room throughout the day & night.
Stayed 3 nights in Mar 2025

10/10 Excellent

marco

Liked: Cleanliness, staff & service, property conditions & facilities
five star service
Stayed 3 nights in Mar 2025

10/10 Excellent

YUJUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

David, Oakham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, beautifully quiet among magnificent buildings. Superb lift system. No evening restaurant service but a multiplicity of great restaurants within easy walking distance.
Stayed 6 nights in Mar 2025

10/10 Excellent

Svetlana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great overall
Stayed 1 night in Feb 2025

10/10 Excellent

Dr. Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Staff & service, property conditions & facilities
Great staff, comfortable room. Lent us an adapter! Empty but good bar. Ideal location for walking to all sights on ring strasse.
Stayed 3 nights in Jan 2025

10/10 Excellent

RAYSA

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All about location

Location location location, out the back door and in the middle of major shopping street, nothing was far. Was not expecting to have a flight of stairs but survived. Lovely hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property near everything! Would love to come back again!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel...outstanding location
Stayed 5 nights in Oct 2024

8/10 Good

Adel

Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Stayed 4 nights in Oct 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

JN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a very large and spacious room, very high ceilings. We loved it here. The staff was incredibly helpful over the three nights we were here.
Stayed 3 nights in Sep 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Excellent location. I suggest that they update their key entrance into the room! Old style with a key which wasn’t terribly user friendly. Suggest swipe card, easier to use.
Stayed 5 nights in Sep 2024

10/10 Excellent

Shui Duen

Liked: Cleanliness, staff & service, property conditions & facilities
It is located right at the centre of tourist attractions, with the State Opera House and St. Stephen's Church just at each end of the street. The only negative things is that its breakfast is too expensive.
Stayed 5 nights in Sep 2024

8/10 Good

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and the breakfast is excellent
Stayed 5 nights in Aug 2024

10/10 Excellent

Dong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, historic building
Stayed 1 night in Aug 2024

10/10 Excellent

Ramiz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best locations in Vienna.
Stayed 3 nights in Aug 2024

10/10 Excellent

Szymon, Whippany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the heart of Vienna.
Stayed 3 nights in Jul 2024