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Grand Hotel Mercure Biedermeier Wien

4.0 star property

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Photo gallery for Grand Hotel Mercure Biedermeier Wien

Exterior
Restaurant
Privilege, Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe
Property amenity
Sauna

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Spa
  • Bar
  • Room service
  • Gym

Explore the area

View in a map
Landstrasser Hauptstrasse 28, Vienna, Vienna, 1030
  • Prater
    ‪14 min walk‬
  • St. Stephen's Cathedral
    ‪16 min walk‬
  • Vienna State Opera
    ‪19 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪15 min drive‬

Room options

View all photos for Classic Twin Room, 2 Single Beds (Bidermeier)

Classic Twin Room, 2 Single Beds (Bidermeier) | 1 bedroom, premium bedding, minibar, in-room safe

Classic Twin Room, 2 Single Beds (Bidermeier)

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 Queen Bed (Bidermeier)

Classic Room, 1 Queen Bed (Bidermeier) | 1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 Queen Bed (Bidermeier)

8.6 out of 10
Excellent
(58 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Privilege, Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Mezzanine

Standard Room, 2 Single Beds, Mezzanine | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Mezzanine

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Double Bed (Bidermeier)

Suite, 1 Double Bed (Bidermeier) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Double Bed (Bidermeier)

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Room, 1 Single Bed (Bidermeier)

Classic Room, 1 Single Bed (Bidermeier) | 1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 Single Bed (Bidermeier)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Suite, Multiple Beds, Mezzanine (Quite)

1 bedroom, premium bedding, minibar, in-room safe

Family Suite, Multiple Beds, Mezzanine (Quite)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

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About this property

Grand Hotel Mercure Biedermeier Wien

Eco-certified hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Grand Hotel Mercure Biedermeier Wien offers 198 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.
Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Mercure Biedermeier Wien. During your stay, you're just a quick walk from Landstraßer Hauptstraße. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Vienna State Opera and a few minutes from Vienna Christmas Market
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Grand Hotel Mercure Biedermeier Wien offers its guests a full-service spa and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A library, a terrace, and multilingual staff are also featured at the eco-certified Grand Hotel Mercure Biedermeier Wien. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Grand Hotel Mercure Biedermeier Wien has 2 restaurants on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 24 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Shopping

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Sauna

Accessibility

  • Lift

More

  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1816
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 11 children aged 11 years old and younger stay free per registered adult when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Self-parking fee: EUR 24 per day
  • Pet fee: EUR 12 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Grand Hotel Mercure Biedermeier Wien offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 11 children aged 11 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Grand Hotel Mercure
Grand Hotel Mercure Biedermeier Wien
Grand Hotel Mercure Biedermeier Wien Vienna
Grand Mercure Biedermeier Wien
Grand Mercure Biedermeier Wien Vienna
Hotel Mercure Grand
Hotel Mercure Grand Biedermeier
Accor Grand Hotel Biedermeier Wien
Grand Mercure Biedermeier Wien
Grand Hotel Mercure Biedermeier Wien Hotel
Grand Hotel Mercure Biedermeier Wien Vienna
Grand Hotel Mercure Biedermeier Wien Hotel Vienna

Grand Hotel Mercure Biedermeier Wien Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 487 out of 1003 reviews
Rating 8 - Good. 373 out of 1003 reviews
Rating 6 - Okay. 101 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter G

Liked: Cleanliness, amenities, property conditions & facilities
Traditional, clean, conveniently located
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 1 night in May 2025

6/10 Okay

Maya

Decent place with good location, nothing special

This hotel was fine and conveniently located, but there were several annoying issues. The AC didn’t work, neither did the fridge, and the room had a horrible musty/moldy smell. Check out is at noon at this hotel, and at around 9am (we had not checked out yet) a cleaning staff member just unlocked and walked into our room without even knocking or asking if anyone was there, and I was in the middle of getting dressed so it was very uncomfortable and unprofessional.
Stayed 2 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Shyh

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, love the breakfast!
Stayed 4 nights in May 2025

10/10 Excellent

Kazi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Comfortable rooms. Convenient location (close to main train station).
Stayed 3 nights in May 2025

10/10 Excellent

Joseph

Stayed 7 nights in May 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Choice

Nice hotel.Friendly and courteous reception staff. reat breakfast. Comfortable rooms. A little old style, but has retro charm. Offers a free walking tour that was excellent.
Stayed 3 nights in May 2025

8/10 Good

Joanne, Riverview

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s beautiful, but too far to walk. I am handicap and had a room on several flights of stairs. However, staff was nice enough to give us another room. I will not be filling anymore surveys from Expedia because you do not give us enough information about room, location etc. Other sights have roll in shower, handicap etc.. you leave it to us to contact hotel.
Stayed 1 night in May 2025

10/10 Excellent

James Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable, clean and welcoming. We enjoyed a quiet break and were well placed to visit the places we were interested in. It was very close to the Wien Mitte station so arrival from the airport was straightforward. The staff were helpful and friendly. We enjoyed the breakfast too.
Stayed 4 nights in May 2025

10/10 Excellent

Mi Hwa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

C

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service. Gave us early check in when we arrived earlier than check-in time. And the quieter room as requested. Room was clean too. Perfect location!
Stayed 2 nights in May 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Umbrellas!
Stayed 6 nights in Apr 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel for a city break

In a great location for us and very reasonable price, the room was perfect for a city break and base. The staff were really friendly and helpful throughout our stay, would definitely recommend and stay agani
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Apr 2025

6/10 Okay

Mai

Stayed 1 night in Apr 2025

8/10 Good

Kevin

Stayed 4 nights in Apr 2025

10/10 Excellent

Victoria Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and accommodating staff. Offered to store our bags for us after we had checked out as had late flight home. No rush to collect them. Breakfast was exceptional with a wide variety of choices.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nozima, Gaithersburg

Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Would stay here again

Loved my stay! Was only here for a night but will definitely look this hotel up again if and when I come back to Vienna. It was in a great location, very clean and comfortable, and staff were super friendly. I didn’t eat breakfast or at the restaurant here but nonetheless I loved my experience here!
Stayed 1 night in Apr 2025

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel nice helpful staff great location
Stayed 5 nights in Dec 2024

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The hotel is good, but it would have been nice to have some renovations. But in general, it was confortable and the rooms were spacious. The staff was friendly. The location was also good for my needs.
Stayed 1 night in Mar 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An overall nice experience!
Stayed 2 nights in Mar 2025