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Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

3.0 star property

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Photo gallery for Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

Sun deck
Creator video - submitted by sophieeleung
Restaurant
Indoor pool, pool loungers
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Wengen, Lauterbrunnen, BE, 3823
  • Place, Mannlichen Mountain
    ‪1 min walk‬
  • Place, Grindelwald - Wengen Ski Area
    ‪1 min walk‬
  • Place, Wengen LWM
    ‪1 min walk‬
  • Airport, Bern (BRN-Belp)

Room options

View all photos for Comfort Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Comfort Double Room

8.6 out of 10
Excellent
(20 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Double Room With View of the Jungfrau

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Panoramic Double Room With View of the Jungfrau

8.8 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room

Economy Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Economy Double Room

8.8 out of 10
Excellent
(16 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Comfort Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Triple Room

7.6 out of 10
Good
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room

8.0 out of 10
Very good
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Panorama Superior Double Room Jungfrau View

Shower, hair dryer, bathrobes, slippers

Panorama Superior Double Room Jungfrau View

  • Sleeps 2

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room

  • Sleeps 5

View all photos for Economy Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Economy Double Room

  • Sleeps 2

View all photos for Economy Double Room With View of the Jungfrau

Economy Double Room With View of the Jungfrau | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Economy Double Room With View of the Jungfrau

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Gallery Family Room

Gallery Family Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Gallery Family Room

  • 1 bedroom
  • Sleeps 6
  • 5 Single Beds

View all photos for Panoramic superior double room with view of the Jungfrau

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Panoramic superior double room with view of the Jungfrau

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Single Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Comfort Single Room

  • Sleeps 1

View all photos for Comfort Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Comfort Double Room

  • Sleeps 2

View all photos for Triple Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Triple Room

  • Sleeps 3

View all photos for Superior Family Room

Shower, hair dryer, bathrobes, slippers

Superior Family Room

  • Sleeps 5

View all photos for Economy Double Room Jungfrau View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Economy Double Room Jungfrau View

  • Sleeps 2

View all photos for Panoramic Double Room With Jungfrau View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Panoramic Double Room With Jungfrau View

  • Sleeps 2

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About this property

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel guests can head out to the slopes, sip drinks at the bar/lounge and enjoy an indoor pool and a full-service spa.
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel offers 120 accommodations with a safe and complimentary bathrobes. Flat-screen televisions come with satellite channels. Bathrooms include a shower, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests aged under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Mannlichen Mountain. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Amenities include meeting rooms, convenience store and multilingual staff
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the pool and the location
  • Steps from Mannlichen Mountain and Grindelwald - Wengen Ski Area
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel helps provide the perfect ski holiday with ski storage, ski passes and shopping on site. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site, along with a nearby corner/local shop. Public spaces have free WiFi. This ski hotel also offers an indoor pool, a sauna and a fitness centre.

This 3-star Lauterbrunnen hotel is smoke free.

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 restaurants
  • A bar/lounge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Ice skating
  • Indoor pool
  • Library
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground

Conveniences

  • ATM
  • Grocery/convenience store
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: CHF 40
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: CHF 40

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Wengen is in a car-free zone and can be reached only by train.

Renovations and closures

The property will be renovating from 6 April 2026 to 30 June 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 5.30 per person, per night for adults; CHF 2.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25 per pet, per night
  • Early check-in fee: CHF 40 (subject to availability)
  • Late check-out fee: CHF 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and TWINT
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 10 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Lauberhorn
Hotel Victoria Lauberhorn
Hotel Victoria Lauberhorn Wengen
Victoria Lauberhorn
Victoria Lauberhorn Hotel
Victoria Lauberhorn Wengen
Hotel Victoria-Lauberhorn Wengen
Victoria-Lauberhorn Wengen
Hotel Victoria-Lauberhorn Lauterbrunnen
Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn
Hotel Arenas Resort Victoria-Lauberhorn Wengen
Wengen Arenas Resort Victoria-Lauberhorn Hotel
Hotel Arenas Resort Victoria-Lauberhorn
Hotel Victoria Lauberhorn
Victoria Lauberhorn Wengen
Arenas Resort Victoria Lauberhorn
Hotel Victoria Lauberhorn Wengen a Faern Collection Hotel
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel Hotel

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 471 out of 778 reviews
Rating 8 - Good. 214 out of 778 reviews
Rating 6 - Okay. 56 out of 778 reviews
Rating 4 - Poor. 21 out of 778 reviews
Rating 2 - Terrible. 16 out of 778 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast and spa was excellent. Staff was super nice. Location was very convenient with the train stop and gondola right there. We really enjoyed our 2 weeks stay here.
Stayed 15 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
great hotel great view awesome jacuzzi mattresses were hard but hotel found some mattress covers to make more comfortable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great escape in the Alps.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 3 nights in Oct 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was fantastic, from the staff (extremely friendly and accommodating), to the hotel rooms (beds comfortable, pillows/sheets super soft, space decorated nicely), to the amenities (spa). We had the half board added onto our package which meant we got breakfast and dinner. The breakfast was a buffet style; with a ton of delicious options to select from. The lady attending breakfast was extremely friendly and attentive. We assumed the dinner would be similar to breakfast; buffet style but were pleasantly surprised as it was a seated dinner where you selected from the half board menu. The dinner every day was remarkable. If you are planning on travelling to this area I highly recommend staying here as you will not be disappointed!
Our room.
Our bathroom.
View from our room.
The spa front desk (no photos permitted inside)
Stayed 2 nights in Oct 2025

10/10 Excellent

Vaughn

Stayed 2 nights in Oct 2025

10/10 Excellent

Alexa

Stayed 4 nights in Oct 2025

10/10 Excellent

Teresa

Stayed 1 night in Oct 2025

8/10 Good

Czarina, Georgetown

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
⭐️Breakfast buffet with varied choices and the Wellness floor with Indoor Heated Pool with water massage, steam bath, sauna, cold plunge, are the highlights of our hotel stay. 📝Limited toiletries: bathroom has no lotion, toothbrush, and hair conditioner; shampoo and body wash are combined; Iron for pressing clothes are not available to borrow. Nearby Food Recommendations: Lecker Asia 3 min walk - has the best ramen and all dishes we tried like karaage and gyoza are amazing. Bäckerei - Konditorei Vincenz AG 1 min walk - This bakery has amazing pastries and hot chocolate.
Stayed 2 nights in Oct 2025

10/10 Excellent

Prova

Liked: Cleanliness, staff & service, property conditions & facilities
would stay here again
Stayed 2 nights in Sep 2025

10/10 Excellent

Riley

Stayed 2 nights in Oct 2025

8/10 Good

Eimear

Liked: Cleanliness, staff & service
Staff all so lovely. Great breakfast choices. Outdoor hottub was a highlight, especially in the snow. Note the steam room, sauna and ice bath are in the nude zoom but towels provided. End of October is shoulder season, many village facilities close until winter season.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lynda S

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay excellent service
Stayed 2 nights in Oct 2025

10/10 Excellent

Araceli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View majestic
Stayed 2 nights in Oct 2025

10/10 Excellent

Saulma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and very nice. We felt welcomed since we got there .
Stayed 2 nights in Oct 2025

10/10 Excellent

Balkar

Liked: Cleanliness, staff & service, property conditions & facilities
I had a room with balcony which connects me to the stunning views of valley and the mountains and food the hotel offers is amazing. Being a vegetarian i was having different options to eat or ican say allot .
Stayed 3 nights in Oct 2025

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend staying at this hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lynda S

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 6 nights in Oct 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located - right across the street from the train station. We talked with Borg when we checked in and he was pleasant and incredibly helpful. The rooms were clean and comfortable and the views spectacular. Definitely recommend this hotel.
View from hotel balcony.
Stayed 2 nights in Oct 2025

10/10 Excellent

James, Harker Heights

Stayed 2 nights in Oct 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Right next train station, so you can go anywhere from there, but it still quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2025

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Lai

Travelled with partner
Liked: Staff & service
There's only one outlet in the room so we had to unplug the TV to charge all our devices. There's no mini fridge in the room so it may be a bit inconvenience if you want to keep your water cold!
Stayed 5 nights in Oct 2025

10/10 Excellent

Juan

Stayed 2 nights in Oct 2025