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Residence Inn by Marriott White Plains Westchester County

3.0 star property

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Photo gallery for Residence Inn by Marriott White Plains Westchester County

Exterior
Fridge, microwave, stovetop, dishwasher
Desk, laptop workspace, blackout curtains, soundproofing
Smart TV, Netflix
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
5 Barker Avenue, White Plains, NY, 10601
  • Westchester County Center
    ‪11 min walk‬
  • The Westchester Mall
    ‪13 min walk‬
  • White Plains Hospital Center
    ‪14 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪39 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Smoking

Studio, 1 King Bed with Sofa bed, Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Studio, 1 King Bed with Sofa bed, Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

Free toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 69.7 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 Bedroom

  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room | Smart TV, Netflix

Suite, 1 Bedroom

  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Corner

Smart TV, Netflix

Suite, 1 Double Bed, Corner

  • 84 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

HYATT house White Plains

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1004)
The price is €390
for 1 room
includes taxes & fees
24 Jun - 25 Jun
HYATT house White Plains

About this property

Residence Inn by Marriott White Plains Westchester County

Hotel with free breakfast, near Westchester County Center
A restaurant, a 24-hour fitness centre and self parking are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Weekly housekeeping is available.
Residence Inn by Marriott White Plains Westchester County offers 134 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds and desks. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers and complimentary toiletries.

This White Plains hotel provides complimentary wireless Internet access. Smart televisions come with premium cable channels and Netflix. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Residence Inn by Marriott White Plains Westchester County. During your stay, you're just a quick walk from Galleria at White Plains. You'll find features such as free breakfast, free WiFi in public areas and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Just a 1-minute drive from Westchester County Center and 12 minutes from Rye Playland
  • Pets welcome for a fee
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 269 square feet (25 square metres) and includes conference space. A 24-hour fitness centre, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Residence Inn by Marriott White Plains Westchester County. For a fee, parking is available. A complete renovation of Residence Inn by Marriott White Plains Westchester County was completed in April 2023.

This 3-star White Plains hotel is smoke free.

Guests are served a free buffet breakfast daily. The hotel hosts a free manager's reception on selected days.
Residence Inn by Marriott White Plains Westchester County has a restaurant on site.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 269 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (203 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-width doorways (102 centimetre wide)

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - April 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Westchester
Residence Inn Marriott Westchester Hotel
Residence Inn Marriott Westchester Hotel White Plains County
Residence Inn Marriott White Plains Westchester County
Residence Inn Marriott White Plains Westchester County Hotel
Residence Inn Marriott Westchester County Hotel
Residence Inn by Marriott White Plains Westchester County Hotel
Hotel Residence Inn by Marriott White Plains Westchester County
Residence Inn Marriott White Plains Westchester County Hotel
Residence Inn Marriott White Plains Westchester County
Residence Inn Marriott Westchester County Hotel
Residence Inn Marriott Westchester County
Marriott Westchester County

Residence Inn by Marriott White Plains Westchester County Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 353 out of 608 reviews
Rating 8 - Good. 152 out of 608 reviews
Rating 6 - Okay. 54 out of 608 reviews
Rating 4 - Poor. 28 out of 608 reviews
Rating 2 - Terrible. 21 out of 608 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Danica

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for two nights. The room was spacious and the amenities were awesome. Definitely would go back and recommend. The staff were super friendly and helpful. The breakfast was also worth adding.
Stayed 2 nights in Feb 2025

10/10 Excellent

Frankie Mae

Liked: Cleanliness, staff & service, amenities
The breakfast was good. Room was a little bit dated but clean
Stayed 1 night in Feb 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Wayne, BRIDGEPORT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast spread, dining hall was cozy, clean and room heat was great on an otherwise cold night.
Stayed 1 night in Feb 2025

8/10 Good

Ann

Stayed 1 night in Jan 2025

8/10 Good

Meryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Alex

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

White Plains - Avoid This Option

While the staff at this hotel was exceptionally friendly and accommodating—mainly during evening towel deliveries—the overall experience fell short of expectations. Upon check-in, we were given the wrong room, and since the hotel was sold out, we had to wait until the next day to switch. Understandable, but still inconvenient. What honestly frustrated me was the lack of timely housekeeping. Despite requesting maid service four times over three days during a six-day stay, it wasn't addressed until late in the trip. This inconsistency dampened what should have been a seamless stay. Additionally, the rooms could use a refresh. They felt dated and needed better upkeep. While the staff's warmth and effort stood out, these operational shortcomings make me hesitant to recommend this property without improvements. Regarding a Residence Inn experience, it was far and away the worst I've had. I would not stay here again.
Stayed 7 nights in Dec 2024

10/10 Excellent

Eliane, New York

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Sanjeev

Travelled with family
Liked: Cleanliness, staff & service, amenities
Large comfortable rooms, but appear dated. The heating unit was loud enough to startle and wake you up at night.
Stayed 10 nights in Dec 2024

6/10 Okay

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We asked for housekeeping during the stay but did not receive it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, room comfort

Totally fine for a 1-night stay

We were put in the weirdest accessible room - strangely large layout and very dated - but we were only there for one night so was fine. The bed was soooo soft I practically disappeared in it.
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Stayed 1 night in Nov 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Hisako

Liked: Staff & service
Disliked: Property conditions & facilities
It was my second time to stay there, but I had the bad experience with the TV again. When I stayed there, the first night the TV in my bedroom didn't work. I had to spend that night without TV all night long. The next day, a person from the mechanic came and changed all the staff behind the TV set for the satellite. I wonder why they didn't check staff every room before the guest arrives. And this time, about 7 hours or so, there was no TV service in the whole the hotel and they said because of the weather. What??? The weather was not that bad. Just only a little bit snow which was gone over the night. I could not believe the reason they said. And that kind of problem happened twice or three times while I was there this time. Because I usually travel by myself, I prefer watching the TV whenever I am staying in the room. All over the whole night, definitely. I am not sure if I will stay again at this hotel in the future. The problem for me is the rate. More and more expensive, every time. I tend to stay less and less nights because of the high rate.
Stayed 11 nights in Nov 2024

2/10 Terrible

Paul

Stayed 2 nights in Oct 2024

6/10 Okay

Niki

Liked: Cleanliness, staff & service
Do not stay in room 306. The shower does not work properly; the shower/tub faucet is loose/malfunctioning. I called down to the front desk to ask them to fix it the first time & they did. However, it happened again - so I had to call down again but they did not send someone to fix it the second time. Hopefully, they fix it by the time someone else checks in.
Stayed 12 nights in Nov 2024

4/10 Poor

David, Lewisburg

Travelled with family
Disliked: Staff & service, property conditions & facilities
We had an issue that required talking to someone at the front desk. When we got to the front desk, nobody was there. After waiting a few minutes, we looked through a door in the back of the lobby area and found an employee on their phone with their back to the door. This represented the lack of care of the service while we were there. After one day at the hotel, we noticed that our room was not cleaned. I asked someone why the room was not cleaned. They said that it is their policy to assume that guests do not want their room cleaned if they do not ask. It seems like it would be better to ask the customer if they want their room cleaned. Moreover, they have a "do not disturb" sign that you can put on the outside of your door. So it seems reasonable to assume that if you don't put the "do not disturb" sign on the outside of your door, that you want your room cleaned. Parking is $20/day. They give you a card that is supposed to open and close the gate. But the card did not work three times. We were stuck inside the garage twice and stuck outside the garage once. There is nobody at the garage to help. There is an "assistance" button that connects to someone remotely who could not be more unfriendly and unhelpful. The hotel feels old and unmaintained. The rooms are large. But I will not return to this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean rooms, friendly staff, comfortable stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Carl, West Roxbury

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Another perfect stay there
Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the spacious suites
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A GREAT DOWNTOWN HOTEL

Beautiful, large suite. Nice bedroom and nice clean bathroom. Extremely close to downtown White Plains and walking is no problem. MANY restaurants within walking distance. Very CLOSE TO THE TRANSPORTATION CENTER. A great down town hotel
Stayed 1 night in Oct 2024