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Heritage hotel Bastion

4.0 star property

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Photo gallery for Heritage hotel Bastion

Lobby
Reception
Double Room | View from room
Garden
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Bedemi zadarskih pobuna 13, Zadar, 23000
  • Place, Forum
    ‪2 min walk‬
  • Place, Sea Gate
    ‪2 min walk‬
  • Place, Sea Organ
    ‪5 min walk‬
  • Airport, Zadar (ZAD)
    ‪15 min drive‬

Room options

View all photos for Suite

Suite | 1 bedroom, down duvets, minibar, in-room safe

Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room

Double Room | 1 bedroom, down duvets, minibar, in-room safe

Double Room

9.4 out of 10
Exceptional
(28 reviews)
  • 22 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, down duvets, minibar, in-room safe

Superior Double Room

9.8 out of 10
Exceptional
(14 reviews)
  • 25 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, down duvets, minibar, in-room safe

Deluxe Room

9.6 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Design Suite

Design Suite | 1 bedroom, down duvets, minibar, in-room safe

Design Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, down duvets, minibar, in-room safe

Luxury Suite

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Heritage hotel Bastion

Luxury hotel with full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free train station pick-up are also provided. Additionally, a sauna, a 24-hour business centre and a coffee shop/cafe are on-site.
Heritage hotel Bastion offers 28 accommodations with minibars and a safe. Beds feature down duvets. This Zadar hotel provides complimentary wired and wireless Internet access.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of Heritage hotel Bastion's great location. During your stay, you're just a quick walk from Arsenal Zadar. Free breakfast, free WiFi in public areas and free train pick-up service are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Indulge with facials, manicures and pedicures or body treatments at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Arsenal Zadar and Kalelarga
  • Free train station pick-up shuttle service
Heritage hotel Bastion offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Heritage hotel Bastion. For a fee, parking is available.

This 4-star Zadar hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.
Heritage hotel Bastion has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Uncovered parking on site (EUR 15 per day)

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Lift (90 centimetre wide door)
  • Portable shower seat
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 84-cm TV

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October to 31 March, EUR 1.50 per person, per night for adults; EUR 0.75 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April to 30 September, EUR 1.50 per person, per night for adults; EUR 0.75 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 15 per day
  • Crib (infant bed) fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Bastion Hotel
Bastion Zadar
Heritage hotel Bastion Relais Chateaux Zadar
Hotel Bastion Zadar
Bastion Hotel Zadar
Heritage hotel Bastion Relais Chateaux
Heritage Bastion Relais Chateaux Zadar
Heritage Bastion Relais Chateaux
Heritage hotel Bastion Hotel
Heritage hotel Bastion Zadar
Heritage hotel Bastion Hotel Zadar
Heritage hotel Bastion Relais Chateaux

Heritage hotel Bastion Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 379 out of 481 reviews
Rating 8 - Good. 74 out of 481 reviews
Rating 6 - Okay. 15 out of 481 reviews
Rating 4 - Poor. 9 out of 481 reviews
Rating 2 - Terrible. 4 out of 481 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Li Sa

Stayed 1 night in Jul 2025

4/10 Poor

Abbie

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Disappointing stay – sleepless night and dismissive staff Booked Hotel Heritage Bastion expecting a peaceful boutique experience. Sadly, my sea-view room faced an open-air nightclub that blasted music until 1:30am. This was never mentioned in the listing or at check-in. At 11pm—when I was already in bed—reception casually offered to move me. Not helpful when you’ve already unpacked. The next morning, the manager was dismissive and said I should’ve "known" the hotel faces the club. No apology, no accountability. Breakfast was poor, and the staff attitude was indifferent. The hotel presents itself as premium, but nothing about the experience felt that way. I raised this with Expedia, but the hotel refused to take any responsibility. They claimed they can’t control another business—yet it’s an open-air club directly across the road, and every room on that side is affected. If you want a restful stay in Zadar, look elsewhere. Loud music, poor management, and a lack of guest care make this hotel one to avoid.
Stayed 1 night in Jul 2025

6/10 Okay

J

Liked: Cleanliness, staff & service

Pleasant hotel but not a luxury experience.

The Bastion Hotel is conveniently located in the old town, just a few minutes’ walk from the main points of interest. The staff offers a warm welcome and is very helpful—service is one of this establishment’s strong points. We stayed in the “Design” suite. This room was relatively small for a suite but well designed, with a sitting area and a good-sized bathroom. The fact that the suite still feels cramped suggests that the regular rooms must be very small. Light sleepers will find the room noisy—there is a club directly next door that can be loud. In my opinion, while this hotel is pleasant, it does not have the standing of a “Relais & Châteaux” property: there is no turndown service, and the food is very average. The rather poor breakfast discouraged us from trying the restaurant for dinner. That said, it’s still a hotel that offers good value for money, friendly service, and a very convenient location. This room was relatively small for a suite but well designed, with a sitting area and a good-sized bathroom. The fact that the suite still feels cramped suggests that the regular rooms must be very small. Light sleepers beware, there’s is a club directly next door that can be loud. In my opinion, while this hotel is pleasant, it does not have the standing of a “Relais & Châteaux” property: there is no turndown service, and the food is very average. The poor breakfast discouraged us from trying the dinner there. Good value overall but not a luxury experience.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mahesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very friendly staff , fantastic breakfast and service. Walkable to main zadar area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Martha

100% excellent

We were very pleased with everything about the hotel, but the gentleman named Mario at the front desk was exceptionally helpful. We visited the hotel the day before to ask about transportation to the hotel from Šibenik. He researched it and sent us an email with good information. Every day that we were there, he greeted us warmly and wished us well and was always available for help and answers as we were first time visitors to the city. Everyone in the hotel, including the staff in the Restaurant was exceptional.
Stayed 3 nights in Jun 2025

10/10 Excellent

MALI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Very friend and professional.
Stayed 1 night in Jun 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding hotel

Our stay was excellent, we were able to walk everywhere so convenient. Everyone was so friendly and helpful. Front desk gave us a great recommendation for dinner. The breakfast was very good and a wide variety.
Stayed 1 night in Jun 2025

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel restaurant was fantastic
Stayed 2 nights in Jun 2025

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel. Very conveniently located in town. Loved proximity to the water and the walk on the wall and very close to the market and even the old ruins and waterfront for sunset. The town is great! My daughter was not feeling well. They helped us with the pharmacy and also delivered a perfect dinner for her. Breakfast was very good. Friendly, great service. Wished we were staying longer!
Stayed 1 night in Jun 2025

10/10 Excellent

Grzegorz, Northvale

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel 4-star hotel in Zadar in a great location on the edge of the old town. Walking distance to the sea organs and other attractions. Everything was superb; friendly and super accommodating staff, early check in, amenities, functional room and bathroom, good breakfast buffet combined with breakfast a la carte. Highly recommended. My favorite place to stay in Zadar.
Stayed 1 night in Jun 2025

10/10 Excellent

Adel Mohamed Talaat, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and has outstanding hospitality services
Stayed 4 nights in Jun 2025

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a gorgeous hotel in a beautiful location. The staff are amazing! Loved the restaurant and the room was perfect for us.
Stayed 2 nights in May 2025

10/10 Excellent

Jodee

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, arrived early and room was ready. Staff all helpful and friendly. Location perfect for old town, ferry dock. Restaurant was Michelan star, great experience
Stayed 2 nights in Jun 2025

10/10 Excellent

Theresa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Staff was extremely helpful. View from our room was lovely.
Stayed 2 nights in May 2025

10/10 Excellent

Mike

Travelled with family
Liked: Amenities, property conditions & facilities
Beautiful hotel. A little challenging to find at first. Staff were very friendly and helpful. Excellent breakfast
Stayed 1 night in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay in Zadar at Hotel Bastion. When checking in, just park nearby and the front desk staff will lower the gate and park your car. The staff makes the experience exceptional! Very friendly and helpful. We also enjoyed the made to order breakfast in a Michelin restaurant. Highly recommended!
Stayed 2 nights in Apr 2025

10/10 Excellent

edmund

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and our room was lovely and spacious! Great hotel!
Stayed 2 nights in May 2025

10/10 Excellent

SONIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff, nice, clean, continent
Stayed 1 night in May 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely boutique hotel with an excellent staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Meghna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The AC in our room was leaking. There was water every where on the floor. The location is great.
Stayed 1 night in Apr 2025

10/10 Excellent

Bruce William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Treasure of a property with great staff, excellent restaurant and perfect location in old city-all in a historic building just steps from the water.
Stayed 2 nights in Apr 2025

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities
The Bastion is in a fabulous location. All the staff were very warm, welcoming & helpful. The lady on the front desk was especially helpful & gave wonderful guidance on what do in Zadar. The hospitality made our stay special.
Stayed 3 nights in Apr 2025

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Probably a very nice hotel 30 or 40 years ago. The infrastructure is old and do not correspond to the price. Must say that staff is very friendly and helpful.
Stayed 1 night in Mar 2025

8/10 Good

Lorraine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall rooms were fine- clean etc The drawback was the restaurant(s)! First 2 breakfasts eere terrible. All breads stale or retoasted since the hitel had a minimum or no guests to serve. 3day improved breakfast was better- fresh bread… Avoid the restaurant!!!!! ONE shrimp and only one!!!!!! Served on a large plate Shashimi shrimp just ONE!!! was $29 Euros/ 30 Us$. Veg soup better said sqash créme was tasteless. Aside from that Hotel was well located and clean
Stayed 3 nights in Mar 2025

8/10 Good

Maria Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025