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Castello Boutique Resort & Spa - Adults Only

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Premium Studio Suite, 1 King Bed, Private Pool, Sea View | Terrace/patio
Premium Studio Suite, 1 King Bed, Private Pool, Sea View | 1 bedroom, in-room safe, blackout curtains, soundproofing
Aerial view
Premium Studio Suite, 1 King Bed, Private Pool, Sea View | Terrace/patio
Indoor pool, outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Sissi, Agios Nikolaos, Crete Island, 72400
  • Place, Sissi Mini Golf
    ‪2 min walk‬
  • Place, Palm Bay Beach
    ‪5 min walk‬
  • Place, Boufos
    ‪9 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room, Private Pool (Individual Pool)

Designer toiletries, hair dryer, slippers, towels

Superior Room, Private Pool (Individual Pool)

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, Garden View

Designer toiletries, hair dryer, slippers, towels

Superior Room, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, blackout curtains, soundproofing

Junior Suite

  • Garden view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room, Pool View

Superior Double or Twin Room, Pool View | Terrace/patio

Superior Double or Twin Room, Pool View

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom, Pool View (Individual Pool)

Designer toiletries, hair dryer, slippers, towels

Junior Suite, 1 Bedroom, Pool View (Individual Pool)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room (Outdoor Jetted Tub)

Designer toiletries, hair dryer, slippers, towels

Superior Room (Outdoor Jetted Tub)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Room, 1 King Bed, Jetted Tub

Designer toiletries, hair dryer, slippers, towels

Junior Room, 1 King Bed, Jetted Tub

  • Mountain view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Balcony, Sea View

Premium Room, 1 King Bed, Balcony, Sea View | 1 bedroom, in-room safe, blackout curtains, soundproofing

Premium Room, 1 King Bed, Balcony, Sea View

  • Sea view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Studio Suite, 1 King Bed, Private Pool, Sea View

Premium Studio Suite, 1 King Bed, Private Pool, Sea View | Terrace/patio

Premium Studio Suite, 1 King Bed, Private Pool, Sea View

  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Castello Boutique Resort & Spa - Adults Only

This hotel features 2 restaurants, a full-service spa and an indoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free beach shuttle. Other amenities include an outdoor pool, a health club and a bar/lounge.
Castello Boutique Resort & Spa - Adults Only offers 48 air-conditioned accommodations with a safe and complimentary slippers. This Agios Nikolaos hotel provides complimentary wired and wireless Internet access. Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Callista. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
During your stay at Castello Boutique Resort & Spa - Adults Only, you're just a quick walk from Sissi Mini Golf. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine with garden views at Elea, one of the property's 2 restaurants
  • Take a swim in the indoor and outdoor pools
  • Indulge with body scrubs, facials or massages at Callista
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 7 minutes by car from Palace of Malia and 15 minutes from Star Beach Water Park
  • Free beach shuttle service
Castello Boutique Resort & Spa - Adults Only offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A health club, a sauna, and spa services are also featured at the luxury Castello Boutique Resort & Spa - Adults Only. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
Elea – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast and dinner.
Gazebo a la carte – Overlooking the pool and garden, this fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Hellenic Chamber of Hotels' Boutique Hotel – This property has received certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.
The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free beach shuttle
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Elea
  • Gazebo a la carte

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Horseback riding/rentals
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • No lift
  • Smooth flooring in room
  • Tile flooring in room

More

  • 1 building
  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in the restaurants during dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 70 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 1089289
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.

Property is also known as

Castello Boutique Resort Adults Agios Nikolaos
Castello Boutique Resort Adults
Castello Boutique Adults Agios Nikolaos
Castello Boutique Adults
Castello & Agios Nikolaos
Castello Boutique Resort Spa
Castello Boutique Resort Spa Adults Only
Castello Boutique Resort & Spa - Adults Only Hotel
Castello Boutique Resort & Spa - Adults Only Agios Nikolaos

Castello Boutique Resort & Spa - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 57 out of 87 reviews
Rating 8 - Good. 20 out of 87 reviews
Rating 6 - Okay. 5 out of 87 reviews
Rating 4 - Poor. 4 out of 87 reviews
Rating 2 - Terrible. 1 out of 87 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The room, facilities, dining, and staff were all superb.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Clean and quiet location
Stayed 4 nights in Jun 2025
Verified

8/10 Good

PHILIP

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyable
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Excellent service from start to finish. Hotel is spotless and the breakfast was very good.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Would definitely go back. The staff are so lovely and helpful they work so hard. Spa was great too. The area is super chilled and great food and friendly hospitality. Only thing would say is the Wi-Fi isn’t perfect but think that’s Greece in general.
Stayed 7 nights in Aug 2022
Verified

10/10 Excellent

Gary John

A couple of minor things to note from the hotel description; They do not operate an airport shuttle bus, and there is no car parking on site. However, there is plenty of parking in the vicinity of the hotel. The hotel itself is absolutely perfect as far as I am concerned. It is small enough as to never seem overcrowded, even at full capacity. The rooms are spacious and very clean. Also, the bed was probably the most comfortable I've slept in when away from home. As for the staff, they are attentive and helpful.
Stayed 10 nights in Jul 2025
Verified

6/10 Okay

Nitesh

Liked: Cleanliness, property conditions & facilities
Definitely not a 5-star property. I have seen better 3-star properties with better amenities and facilities.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel est à l’écoute, les chambres sont spacieuses et ordonnées. Très belle piscine et spa, petit déjeuner complets et varié. Petit bémol : manque d’équipements dans la salle de sport.
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gerne wieder
Stayed 12 nights in Jun 2024
Verified

10/10 Excellent

Maik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ordentliche, zum Flur hin etwas hellhörige Zimmer. Zimmer und öffentliche Bereiche sauber, gutes Frühstück, nettes Personal.
Stayed 7 nights in Sep 2022
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
: Personal an der Rezeption, weibliche Kellnerinnen, Privatpool, Luftmatratzen im Pool, Frühstück -: Abendessen (besser keine Halbpension buchen und außerhalb essen gehen!), Preise der Getränke (6€ für eine Flasche Wasser!), keine Getränke bei HP Enthalten, Familien mit Kleinkindern im Hotel obwohl mit adults only geworben wird.
Stayed 6 nights in Aug 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel hôtel mais on trouve beaucoup mieux en Crete

Attention le descriptif des équipements de la chambre est trompeur il n’y a pas de bain à remous extérieur dans la supérieure vue jardin contrairement à ce qui est écrit et le stationnement se fait dans la rue. Le restaurant est délicieux et le personnel sympathique mais les avantages Vip n’ont pas été pris en compte même pas le départ tardif de 2h qui est normalement garanti. L’hotel est beau mais les finissions à revoir pour un 5 étoiles. Literie excellente. Environnement proche moche. Voiture indispensable.
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Vincent

Liked: Cleanliness, property conditions & facilities

OK hotel

Ons verblijf was OK. Ook niet meer dan dat. Check in was vriendelijk en vlot. Helaas kamer nog niet klaar half uur voor check in tijd, maar dat is opgelost met een welkomstdrankje. Het hotel is netjes, maar kaal en kil. De kamer is netjes, maar erg basic. Het bed is wel erg zacht, maar dat bleek ook redelijk versleten. De TV is best verouderd. Internet heeft een aantal pogingen nodig om in te loggen. Dit hotel is echt geen 5 sterren waard. Prima 3 sterren hotel!
Stayed 2 nights in Sep 2021
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Nice Hotel but obviously Covid is still restricting staff levels. Room comfortable but not as described on Hotels.com. Room did not have hot tub which was in the description. Only got 2 small bottles of water on first day. Had to keep asking for cups/t-bags. Cleaning not great and no towels on 2 days. Other guests in hotel were returning customers and they were disappointed with the changes/issues. Would return to the area again but not that hotel. At the moment it is not 5* as advertised
Stayed 11 nights in Aug 2021
Verified

6/10 Okay

MOHAMED TAHAR

Liked: Cleanliness
La piscine privée, c’est interessant, le dîner le soir ce n’est pas dites tout bon. C’est de n’importe quoi. !
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Kamil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding experience

Big spacious room with great view, perfectly equipped with both shower and massage bath tub. We could not ask for more! Staff was extremely helpful and very kind. Despite corona virus outbreak, service was not affected - I would say that being served exclusively by staff is even better than having access to buffet. Food and drinks were simply delicious - just like you would expect from a 5* hotel. Very quiet location, not overly touristy like other locations we visited. We are looking forward to visit this hotel in a future!
Stayed 9 nights in Sep 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Be aware before you book

We booked a suite with private pool thinking that the price and reviews made it sound like a 5 star experience. It came very highly rated, which is very surprising and makes the whole peer review exercise unreliable for future bookings. Our room was really in terrible condition. The pictures do not show how much wear and tear the hotel is under. The blue couch in our room was marked with brown from dirt and the towels had holes in them (see photos). Not to mention that the floors had the grout scrubbed white but the rest of the tiles they did not clean... The staff was kind and apologetic but there is nothing they can do. Just beware when you book not to pay a premium which is non refundable... Other rooms may be better and are much cheaper. The pool is nice. The dinner is not to our taste (we prefer the local Taverna food) but included in the rate, so a cheaper solution. Their COVID sanitation is likely to standards. I left and felt cheated and disappointed. Luckily we booked for one night and left for a luxury five star hotel at the same price.
Couch in room
Chair in room
Towels
Nice pool
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury hotel, delicious meals, courteous stuff

Very nice hotel with many facilities in a good location. We had a great room in front of the pool. Groomers and waiters were courteous and helpful. We enjoyed a delicious breakfast and dinner everyday.
Stayed 3 nights in Jul 2020
Verified

10/10 Excellent

Maria L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greek vacation.

Wonderful hotel , friendly and helpful staff .
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Etablissement tres calme,personnel souriant,bonne restauration
Stayed 14 nights in Aug 2019
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

Amazing stay! Very hospitable and accommodating. 5 star service, with very friendly and helpful staff!
Stayed 5 nights in Aug 2019
Verified

6/10 Okay

stephane

Liked: Cleanliness, room comfort
Disliked: Staff & service

Moyen pour un hotel de "luxe".

Le terme "luxury" est un peu galvaude pour cet hotel. Exemple: "vue sur jardin" est en fait vue sur un potager en friche....Le plafond de notre chambre a sans doute ete victme d'un degat des eaux mais a ete repare de facon assez spartiate avec encore des traces tres visibles. Le personnel non plus n'est pas "conforme" aux codes du luxe. A part la receptionniste qui nous a acceuilli a notre arrivee et qui est tres "pro", souriante, etc. D'autres membres du personnel, pas tous heureusement, sont peu aimables ou font les malins. Le buffet du diner et du petit dej sont tres communs pour le prix. Si vous arrivez a 9:50 (petit dej finissant a 10:00) on vous demande de vous presser de facon peu aimable. Globalement, assez decus car nous avions choisi de finir notre "road trip" en Crete par un hotel plus cher et plus cosy que ce nous avions choisi auparavant et cela nous laisse un gout amer. Les autres hotels bien moins chers ont ete de meilleures experiences. La wifi tres mauvaise dans les chambres aussi....
Stayed 2 nights in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness
Quelque personnes désagréables Accueil , petite dej Café horrible Ne vaux pas un 5 étoiles
Stayed 14 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Service im Hotel ist rundum super, es ist sauber und das Frühstück ist lecker. Wir hatten Halbpension gebucht, aber nur das Frühstück genutzt. Da zum Abendessen eine lange Hose für Herren gewünscht ist und wir bei 34 Grad Außentemperatur keine lange Hose eingepackt hatten ;-) War kein Problem, denn es gibt viele tolle und schmackhafte Tavernen in der Umgebung. Der Ort Sisi war sehr schön. Es ist ruhig, man hat aber die Möglichkeit auszugehen. Die Zimmer waren sehr sauber und die Cocktails an der Bar superlecker. Am Tag des Check out habe ich ein Kleid im Schrank vergessen, man rief uns umgehend an und sendet es per Post in unser letztes Hotel auf Kreta. Ein supernetter Service Wir würden es wieder buchen
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour parfait

Nous avons passé un formidable séjour au Catello boutique ! Le personnel est aux petits soins, le restaurant délicieux, la piscine très agréable, les chambres spacieuse et très confortables (baignoire à remous + douche à l'italienne, literie ++). Merci à Stavios, Christos, Mike, Konstantina et tout le personnel pour vos attentions pendant tout notre séjour !
Stayed 6 nights in Jul 2019