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Five Seasons Almaty

2.5 star property

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Photo gallery for Five Seasons Almaty

Reception
Breakfast area
Classic Double Room | Desk, soundproofing, iron/ironing board, free WiFi
Property grounds
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Markova Street 46A, Almaty, 540056
  • Place, Almaty Central Stadium
    ‪19 min walk‬
  • Place, Republic Square
    ‪3 min drive‬
  • Place, Kazakhstan Independence Monument
    ‪3 min drive‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪20 min drive‬

Room options

View all photos for Comfort Double Room, Bathtub

Comfort Double Room, Bathtub | Desk, soundproofing, iron/ironing board, free WiFi

Comfort Double Room, Bathtub

  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Economy Double Room, 2 Bedrooms

Economy Double Room, 2 Bedrooms | Desk, soundproofing, iron/ironing board, free WiFi

Economy Double Room, 2 Bedrooms

  • City view
  • 14 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room | Desk, soundproofing, iron/ironing board, free WiFi

Twin Room

  • City view
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Bathtub

Family Room, Bathtub | Desk, soundproofing, iron/ironing board, free WiFi

Family Room, Bathtub

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Five Seasons Almaty

Along with coffee/tea in a common area, this hotel has a meeting room and dry cleaning. Free WiFi in public areas and free valet parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site.
Five Seasons Almaty offers 23 accommodations with complimentary slippers and free toiletries. This Almaty hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
During your stay at Five Seasons Almaty, you'll be within walking distance of Kasteev State Museum of Arts. Features include free WiFi in public areas and free valet parking, plus dry cleaning service.
  • Free WiFi
  • Free valet parking and self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Almaty Central Stadium and a few minutes from Kazakhstan Museum of Arts
As a guest of Five Seasons Almaty, you'll find tour/ticket assistance, a garden, and coffee/tea in common area. WiFi is free in public spaces. The business-friendly Five Seasons Almaty also features laundry facilities, dry cleaning/laundry services, and express check-in. Self parking and valet parking are free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall

Room amenities

Bathroom

  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Five Seasons Almaty Hotel
Five Seasons Almaty Hotel
Five Seasons Almaty Almaty
Five Seasons Almaty Hotel Almaty

Five Seasons Almaty Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 46 reviews
Rating 8 - Good. 15 out of 46 reviews
Rating 6 - Okay. 5 out of 46 reviews
Rating 4 - Poor. 2 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shamshod

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient place
Stayed 1 night in Aug 2025
Verified

8/10 Good

abdul

Liked: Cleanliness
Friendly staff and value for money
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price, just a bit far away from the main touristy parts 30 min minimum to get to bars and restaurants helpful staff English was spoken well
Stayed 6 nights in Apr 2025
Verified

8/10 Good

Abdulhafiz

Liked: Cleanliness, staff & service, amenities
Staff at fiveseasons were very polite, helpful and accomodating.
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Aditya

Liked: Cleanliness
Property is value for money, dont expect many facilities at this price, area surrounding the property consist of corporate buildings, departmental store and restaurants are near by it is 3km from city center
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Sudhanshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice and clean. The only thing I didnt like about my room was lighting. It was quite dim. The room could use some more lights.
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Minji

Disliked: Cleanliness, property conditions & facilities
It was okay. Stairs are very dangerous bc it’s weirdly slanted. Almost fell down the stairs. There is also NO AC and it was scorching hot
Stayed 5 nights in Jul 2025
Verified

4/10 Poor

Christopher

Disliked: Staff & service, amenities, property conditions & facilities
Was surprised by the rudeness of the hosts.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Pavel

Liked: Staff & service, property conditions & facilities
Your staying will much depend on the next door neighbors. If you get a team of sport teenagers, your nights will be a nightmare and you will have to look for their coach to make them quiet.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Manya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall experience at the property was great. The staff was helpful and courteous. The stay is high value with private room with attached bathroom at 11k tenge per night. There is a shared kitchen with utensils and amenities like stove, microwave, fridge. The room was basic and heated; great deal at this price. I found the room to be clean and spacious. There is 24 hr reception and I could easily checkin in the middle of the night. Wifi is also available. There is a mart nearby for basic stuff. They don't have hair dryer in room so you can borrow it from reception.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

ROMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unexpectedly nice

It was a cheap and surprisingly good room - for this price I expected scam or hostel. The room looks exactly as on the pic, quite spacious. Bathroom is okay. Shampoo, soap, dental kit, slippers were provided during check-in. Cards payment accepted. No elevator, so 3rd floor is quite a challenge with a 25 kg suitcase. I slept very well on this large bed, it was quite a surprise too. Overall, very unexpected and cheap stay. No caffe around, so either get food delivery or walk for some time to shopping mall.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

TSUYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities
すべてが素晴らしいです。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value budget hotel

For 7000 kzt (about $17) this is a real bargain. Service is fine and the room was reasonably clean (didn’t see any bugs). It’s not right downtown but not too far either (45 min walk or 10 min taxi ride to the historic center). The curtains weren’t that thick so a lot of light comes in the room in the morning- not great if you want to sleep in.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

BAUYRZHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отлично

Отличное место отдыха в конце дня. Не сказать, что в центре, но все близко. До БЦ НурлыТау 20 минут ходьбы. До Центрального Парка, рынка - 30 минут на такси. До КокТобе - 15 минут на такси. Неплохая кухня, внимательный и ответственный персонал.
Stayed 2 nights in Jun 2020
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely hard to beat price for $15 per night.

I was a solo taveler. I paid $15 USD per night for two nights for a clean room that has a private bathroom and would sleep 5 people. Breakfast was $2 USD. I went on to stay at a very nice hotel after this, but the value here would be hard to beat, especially because one of the nights was just so I could sleep due to arriving from the airport at 2am.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Ulf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Zimmer, nettes Personal. Ruhige Lage, dennoch sind alle wichtigen Orte schnell erreichbar.
Stayed 4 nights in Sep 2019
Verified

8/10 Good

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Скромно, чисто и аккуратно

Скромная гостиница, скромная и цена - 7.000 тг/сутки. Однако номер порадовал относительной просторностью - думаю, около 40-45 кв.м. И главное - чистое и свежее постельное белье, в номере чистота. Санузел тоже чистый и удобный. На ресепшене меня встретил вежливый молодой человек, помог с челоданом. А также подсказал как сориентироваться в городе. Из минусов могу отметить лишь плохую звукопоглощаемость - постоянно слышала соседей. Но меня это не сильно беспокоило. Благодарю коллектив гостиницы за приятное пребывание. Рахмет!
Stayed 2 nights in Aug 2019
Verified

4/10 Poor

Marlis

Disliked: Cleanliness, staff & service

Lots of cockroaches

The room was large & the beds were not as hard as in China. We could not get a good night's sleep due to all the cockroaches. They were crawling on us in the bed & walls. The front desk people do not speak any English. Location was too bad for walking around.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was much better than expected. The overall stay was really good. The people at the hotel are very nice and very helpful.
Stayed 8 nights in Jan 2019
Verified

8/10 Good

Juyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 쩔음. 나쁘지 않음

가성비는 굉장히 좋음. 짧게 지내기는 좋음.
Stayed 1 night in Oct 2018
Verified

8/10 Good

なぶ

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

スタッフの対応は良いです✨

家族で経営サレテルノデしょうか、言葉は分からずとも親切な対応が気持ちよかったです。 部屋は、ヒロクテいいのですが、壁と天井が薄いのか、足音が気になって仕方ありませんねした。でも、お値段がお安いので。 あと、部屋には電気ポットはありませんでした。
Stayed 3 nights in Sep 2018
Verified

10/10 Excellent

JinQuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to city centre

Great staff which provide good service. Good location and big rooms. Provided us with local SIM cards upon arrival.
Stayed 4 nights in Jun 2018
Verified

10/10 Excellent

Mahe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is in the centre close to bus and metro r

The staff was helpful, The facilities are clean, good beds. Location is in the centre close to bus and metro routes. I recommend this hostel.
Stayed 1 night in Apr 2018
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mkt bra hostel

Mkt bra hostel, fräscht, stora rum och hjälpsam personal. Även billigt
Stayed 3 nights in Aug 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice facility, welcoming staff, but I got assigned to a room with 3 single beds instead of a bedroom with a double bed. Works were undergoing on the staircase so it was a bit messy. No lift.
Stayed 1 night in Jul 2017