Holiday Inn Express Anaheim West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Anaheim West by IHG

Free daily buffet breakfast
Exterior
Exterior
Exterior
1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
Anaheim, CA
  • Knott's Berry Farm
    ‪4 min drive‬
  • Disneyland® Resort
    ‪11 min drive‬
  • Disney California Adventure® Park
    ‪11 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪39 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Roll in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Access Tub)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Access Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Single Bed

Similar properties

About this property

Holiday Inn Express Anaheim West by IHG

Hotel with free breakfast, near Knott's Berry Farm
Along with an outdoor pool, this smoke-free hotel has a health club and laundry facilities. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and gift shops/newsstands are on-site. Housekeeping is available on request.
Holiday Inn Express Anaheim West by IHG offers 96 air-conditioned accommodations with a safe and designer toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Anaheim West by IHG. During your stay, you're just a quick walk from Adventure City. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a gift shop, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Knott's Berry Farm and a few minutes from Medieval Times
Holiday Inn Express Anaheim West by IHG offers its guests an outdoor pool and a health club. Public spaces have free WiFi and wired Internet. Free breakfast is served daily. Gift shops/newsstands, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Holiday Inn Express Anaheim West by IHG. Limited free parking is available on a first-come, first-served basis.

This Anaheim hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee grinder
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Baymont Inn Anaheim
Baymont Inn Hotel Anaheim
Baymont Inn & Suites Anaheim Hotel Anaheim
Baymont Inn And Suites Anaheim
Baymont Inn Anaheim Hotel
Baymont Wyndham Anaheim Hotel
Baymont Wyndham Anaheim
Baymont Inn Suites Anaheim

Holiday Inn Express Anaheim West by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 289 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 192 out of 1000 reviews
Rating 4 - Poor. 136 out of 1000 reviews
Rating 2 - Terrible. 116 out of 1000 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kristie

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was not prepared. No maintenance available. AC not working when I checked in and toilet not flushing said there were no rooms available to move me to and they could get me a plunger. After traveling for 7 hours, this was one of the worst experiences at a Holiday Inn
Stayed 2 nights in Apr 2025

4/10 Poor

Josie

Travelled with family
Disliked: Amenities, property conditions & facilities
The jacuzzi/ hot tub is nonexistent. Although the internet shows different. That was a key booking point for us. The parking is tight. The check-in in gal was so kind and helpful. The breakfast staff was rude and very short when asked about what is offered. The pancake machine was broken, there were no yogurts or hard boiled eggs. There was no protein option avl. The juices were very watered down. no kid friendly cereal. The bathroom was clean. The beds were comfy. Room did need a good dusting and review on hard to spot areas we found trash left behind nothing to crazy just small pieces. Head of housekeeping was super friendly.
Stayed 2 nights in Mar 2025

2/10 Terrible

Qiana

Disliked: Cleanliness
Stuff was not friendly and not helpful
Stayed 1 night in Mar 2025

8/10 Good

Chandra

Liked: Staff & service
there are few homeless people around the hotel
Stayed 1 night in Mar 2025

8/10 Good

Emily

Travelled with family
Liked: Property conditions & facilities, room comfort
great hotel near disney. They had hot breakfast, rooms are rennovated and super comfortable and large.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Staff & service, property conditions & facilities
Loved it
Stayed 2 nights in Mar 2025

10/10 Excellent

Emilio

Stayed 1 night in Mar 2025

2/10 Terrible

Nelson

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi unavailable in some rooms. Bedding was not clean. Laundry room was not clean. Staff was inexperienced.
Stayed 4 nights in Mar 2025

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Daniela

Disliked: Cleanliness, staff & service, property conditions & facilities
Parking was easy
Stayed 3 nights in Mar 2025

4/10 Poor

Daniela

Travelled with family and small children
Disliked: Cleanliness, staff & service
For breakfast the girl would just keep looking at the whole time making you feel uncomfortable. They don’t clean your room till every 3rd day only give two towels my family was a family of 4. There’s no space for garbage tootles paper ran out called 3 times said someone would come they didn’t I had to go myself. I have had better service at cheaper hotels. Deposit they didn’t give back but took it and I know I left it al just as they gave it to us.
Stayed 2 nights in Mar 2025

6/10 Okay

Gregory

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Nice area and very close to the parks very vlean
Stayed 1 night in Mar 2025

2/10 Terrible

Maritza

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely pleasant, room was clean and did not have any funny smells, area around was clean, even though we didn’t use the pool it looked very clean. Some maintenance needs to be done, ice machine on 2nd and 3rd floor did not work. Areas around the ice machines needed a mop it was stained and dirty. Lobby was clean with one flickering light. The fridge in our first room was broken and leaking the staff quickly changed our room without any issues. A/C worked wonderful and also did not smell. Overall a pleasant stay.
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

Absolutely horrible experience. The room was filthy. The hotel property had trash everywhere.
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

Front desk personnel were friendly and attentive, the only thing is that they didn’t even know if they had a room for us. Even tho the stay was booked in advance. When my family and I got to the room it looked like someone had just left the room, and it was quickly done. So I checked the sheets and they were dirty with hair everywhere. Talked to front desk and they moved us to another room, which it looked clean. But unfortunately carpet was dirty, and the towels in the bathroom had hair and no toilet paper. I could go on and on, but it will take pages to continue. Bad experience and will never stay there again! - Dirty rooms - Rude personnel in housekeeping specially the woman serving breakfast - Trash everywhere and smell is bad - If you want clean towels you have to take the dirty ones, to the front desk to get clean ones according to the housekeeper we talked to.
Stayed 2 nights in Mar 2025

2/10 Terrible

Derrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Management was horrible
Stayed 2 nights in Feb 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Yesica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it great customer service rooms wear great nice and clean and all near shopping stores
Stayed 2 nights in Mar 2025

4/10 Poor

Elgin

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Checking was horrible. Was given a room that was occupied and and when re-book to another room, the keys did not work. Breakfast was horrible as well. You almost have to beg for the food. There was no yogarts, fruits. Eggs burnt. Upon check out, its seems that the manager does care on what happened, no sympathy. All stairs on the property did not have the lights on.
Stayed 1 night in Mar 2025

6/10 Okay

christina

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property was unprepared for the Expo and had no rooms available during check in. We had to wait 30 mins to 2 hours. I also requested daily cleaning and they cleaned 1 out of 4 days of stay. We had to request for towels, coffee and our garbage taken out on the days they did not clean. The TV was also not cooperating but Destiny did give us a discount for 1 of the days of stay. Jennifer and Destiny did do their best to make us happy and I appreciate it.
Stayed 4 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Amanda

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Ruidos toda la noche,
Stayed 1 night in Mar 2025

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how close it was to Disneyland. It was just a short 10 minute drive through a neighborhood. You did not have to get on the freeway. The morning breakfast was good too.
Stayed 4 nights in Mar 2025