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Shearwater Hotel & Spa ratings based on 10 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Shearwater Hotel & Spa
Everyone (6)Couples (2)Family (2)Other (1)
5 out of 5
Posted by Michelle on 23 Oct 2021
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5 out of 5
Posted by a verified traveller on 10 Jun 2019
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4 out of 5
Beautiful hotel clean and friendly staff. No problems
Posted by a verified traveller on 19 Apr 2019
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5 out of 5
Posted by a verified traveller on 3 Oct 2018
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3 out of 5
Adequate but nothing special
The hotel is on the edge of the town so is a bit of a walk to any shops, bars or restaurants. There's no real atmosphere at this venue and although I only stayed one night, there was nothing about my visit that would make me want to come back. Having said that, it was clean and functional.
Posted by Kevin, from London on 5 Oct 2017
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2 out of 5
Disappointing,
Pool and showers not clean, mould in the shower. Waiting for a drink was far too long, food at the restaurant disappointing as well as there in no variety of food, just a few options, restaurant service not great either. We were 4 guests and we only got 2 towels in the bathroom. Overall wasnt a great experience for us and I can't really recommend this to someone else.
Posted by a verified traveller on 28 Aug 2017
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3 out of 5
Modern hotel let down by poor maintenance
Pros:Breakfast buffet is very good. Beds are very comfortable.
Cons:Almost all maintenance issues, especially aircon, telephone system, lighting (bulb replacement), plumbing. Shower doors are very narrow.
Location:Set in a rural area on the border of Galway and Roscommon. A decent stopover option.
This is a modern hotel, but shows signs of a lack of investment since it was built. I had updated my booking on Expedia, but the hotel's system thought I'd cancelled. Fortunately no problem being checked in even so. The hotel was uncomfortably warm due to solar gain. Aircon was not working and led to poor sleep quality. Staff at check-out said system was being modernised and apologised that I had not been offered a fan (apparently I should have noticed sooner that the aircon didn't work and complained). Telephone handsets constantly flash the "message waiting" button, and I was told to unplug the handset if I wanted it to stop! On the plus side, there's an excellent breakfast, a swimming pool and gym, and free parking underground. But it could be so much better with a bit more customer care and upkeep.
Posted by David, from Edinburgh on 29 Jun 2017
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4 out of 5
Nice break away
Nice hotel, bar staff were real friendly, lovely pool a nice relaxing place
Posted by Glenn R. on 1 Jan 2016
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3 out of 5
Nice, needs a little attention decor wise
Stayed 1 night for a wedding. Hotel is impressive on entering reception. Our room was nicely decorated.
The main toilets off reception had locks broken on nearly all of the doors as well as the coat / bag hook on the back of the door. The food was average. Cavery lunch also average.
It is a lovely hotel, it just could do with some attention to detail.
Posted by Ann a L. on 7 Dec 2015
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5 out of 5
Excellent hotel
This hotel is beautiful friendly staff great restaurant and amenities
Posted by Louise S. on 11 Nov 2015
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
