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Comfort Inn Bentonville - Crystal Bridges

2.5 star property

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Photo gallery for Comfort Inn Bentonville - Crystal Bridges

Exterior
Bar (on property)
Lobby
Fridge, microwave, coffee/tea maker
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
3001 NE 11th St, Bentonville, AR, 72712
  • Place, Orchards Park
    ‪3 min drive‬
  • Place, Crystal Bridges Museum of American Art
    ‪5 min drive‬
  • Place, Walmart Headquarters
    ‪8 min drive‬
  • Airport, Fayetteville, AR (XNA-Northwest Arkansas Regional)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(52 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Kitchen

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Kitchen

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Kitchen

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Kitchen

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Best Western Plus Castlerock Inn & Suites
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,002 reviews
The price is €100
includes taxes & fees
5 Jan - 6 Jan
Best Western Plus Castlerock Inn & Suites

About this property

Comfort Inn Bentonville - Crystal Bridges

Hotel with free breakfast, near Crystal Bridges Museum of American Art
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free buffet breakfast and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and WiFi in public areas.
Comfort Inn Bentonville - Crystal Bridges offers 112 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include baths or showers with a deep soaking bath.

This Bentonville hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Bentonville - Crystal Bridges. During your stay, you'll be close to Crystal Bridges Museum of American Art. Free breakfast, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from The Walmart Museum and 6 minutes from Tiger Stadium
Comfort Inn Bentonville - Crystal Bridges offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is available in public spaces for a fee.

A 24-hour business centre and a meeting room are available. A library, barbecue grills, and multilingual staff are also featured at the business-friendly Comfort Inn Bentonville - Crystal Bridges. Free self parking is available.

This Bentonville hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.
Comfort Inn Bentonville - Crystal Bridges has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per 24-hour period)
  • Available in some public areas: WiFi (USD 10 per 24-hour period)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests wishing to check in early may contact this property in advance to inquire about the availability of their rooms and related fees.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 10.00 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Comfort Inn Crystal Bridges Bentonville Hotel
Simmons Suites Bentonville
Simmons Suites Condo
Simmons Suites Condo Bentonville
Simmons Hotel Bentonville
Simmons Suites Hotel Bentonville
Simmons Suites Hotel
Comfort Inn Crystal Bridges Hotel
Comfort Inn Bentonville Hotel
Comfort Inn Crystal Bridges
Comfort Inn Bentonville
Comfort Inn Crystal Bridges Bentonville
Simmons Suites

Comfort Inn Bentonville - Crystal Bridges Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 493 out of 1002 reviews
Rating 8 - Good. 292 out of 1002 reviews
Rating 6 - Okay. 117 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jeremy

Travelled with family
Liked: Staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Symon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have quite obviously put a lot of effort into renovating what is an older hotel. This place checked a lot of my boxes; the room has a nicely tiled walk-in shower with great water pressure, the bed is on the firmer side but still quite comfortable and has may pillows of differing firmness, and the AC offers an always-on option for the fan for white noise. The room was very clean and the facilities are well kept, which is becoming rare for any property. The staff was welcoming and polite, even the cleaners. Only downsides are the area has only gas stations and a small bar in the hotel for food, so you need to go down the highway for better fare, and the common area are a bit claustrophobic.
Stayed 2 nights in Sep 2025

10/10 Excellent

paige

Stayed 2 nights in Sep 2025

8/10 Good

Lori, rancho santa fe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic here, and the property was completely serviceable so I would most likely stay here again if coming back. It was quite convenient to get to Crystal Bridges and to the center of town. It’s nice because it was far enough away from the craziness of the center but very easy to get there for dinner and what not.
Stayed 3 nights in Sep 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Maureen

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
We did not use the kitchen or the gym. The room appeared not to have been mopped, the tile floor seem dirty. The bed was okay but overall it just seemed kind of rundown.
Crystal Bridges
Roxy Payne at Crystal Bridges
Stayed 1 night in Sep 2025

6/10 Okay

Carlos

In the bar you can't carry the sold ones to the room and the bathrooms are very dirty and stained
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was awesome and totally accommodating.
Stayed 1 night in Sep 2025

10/10 Excellent

Tasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great other than dealing with hotels.
Stayed 1 night in Sep 2025

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anderson

Wonderful Hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Preston

Stayed 1 night in Sep 2025

2/10 Terrible

Jarod

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds were super hard. We stayed so the kids could swim and the pool was nasty and the hot tub hasn’t worked in years.
Stayed 1 night in Sep 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do NOT stay here! I am an avid traveler. I am a very kind person. I have no problems with anyone. I chose this place because the photos look very clean, and it looks like a great value. I was so wrong. Here is my experience, and why I would suggest literally any other hotel in the Bentonville Fayetteville Rogers area. Any other hotel. 1) I paid for two rooms. When I went to the rooms, there were things in them. Literally belongings of people's things. Children's things. Personal things. Purses. Honestly, I was confused, and it was upsetting. I went to the front desk, and explained what happened. The front desk clerk laughed, and said it looks like he put me in already booked rooms. I was very disturbed by that, and asked for a refund. Politely. Although he laughed, his customer service was reasonable. He did seem very short staffed. But he said he would gladly refund, and he completely understands. He said it would take a few days to show up. After ten days, I contacted the property. They stated they are not going to refund the rooms. 1) I didn't even get a room, let alone two rooms. 2) They literally had me in a space of someone's very personal things. Then laughed about it. 3) They stated clearly that they would gladly refund the rooms, and that they completely understand. 4) Then, they did not do that. I paid $274.26. I received no rooms. I enjoy staying and visiting the area. I have stayed well over a hundred times. I would suggest any other hotel. Any. Don't pick here.
Stayed 1 night in Aug 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in the area
Stayed 1 night in Sep 2025

4/10 Poor

Joe

Disliked: Staff & service, property conditions & facilities
Place needs renovation!
Stayed 2 nights in Sep 2025

6/10 Okay

Roger

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Swimming pool didn’t look clean. The water looked cloudy. Hot tub out of order. There was some mold/mildew on the sheer drapes. The breakfast was pretty good.
Stayed 2 nights in Sep 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very dirty and there were several pieces of furniture that were broken. We felt like we had to take pictures when we got there to show a time stamp that it was that way before we arrived to cover ourselves. One elevator, one entrance, so it took a long time to get our stuff to your room only to have issues with the keycard so multiple trips up and down to just even get into the room.
Stayed 1 night in Aug 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nickoala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect except the annoying vent in the bathroom. Staff offered to change our room, but we declined. The bed was super comfortable
Stayed 4 nights in Aug 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No ice

4 floors and only 1 ice machine worked. Other than that it was a nice place
Stayed 2 nights in Aug 2025

2/10 Terrible

Jane Ann

Disliked: Staff & service

Theft and management inaction

Nothing ruins a trip faster than staff theft at a hotel, unless it’s management accusing you of losing your stolen items…and needing to call the police to file a report.
Stayed 4 nights in Aug 2025

4/10 Poor

Robert, Broken Arrow

Disliked: Cleanliness, staff & service, property conditions & facilities
There was nothing about this property that deserved more than 2 stars. Property was totally outdated. Right down to the avocado green walls in our room. We had no hot water for our shower, hot tub out order, 2 of 4 washing machines out of order, Mens lobby restroom had no toilet paper for 2 days, no decaf coffee. We were put in a room that practically butted next to Interstate 49. Should have complained but after seeing the condition of the property why bother.
Stayed 1 night in Aug 2025

10/10 Excellent

Lark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025