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Big Horn Resort, an Ascend Collection Hotel

2.5 star property

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Photo gallery for Big Horn Resort, an Ascend Collection Hotel

Property amenity
Free daily continental breakfast
Desk, iron/ironing board, free WiFi, alarm clocks
Property amenity
Desk, iron/ironing board, free WiFi, alarm clocks

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
1801 Majestic Lane, Billings, MT, 59102
  • Reef Indoor Water Park
    ‪1 min walk‬
  • ZooMontana
    ‪16 min walk‬
  • Rimrock Mall
    ‪6 min drive‬
  • Billings, MT (BIL-Logan Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(79 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking | Desk, iron/ironing board, free WiFi, alarm clocks

Room, 2 Double Beds, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Big Horn Resort, an Ascend Collection Hotel

Pet-friendly hotel connected to the convention centre in Billings with free breakfast
An indoor pool, a bar/lounge and a snack bar/deli are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Big Horn Resort, an Ascend Collection Hotel offers 108 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Billings hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Big Horn Resort, an Ascend Collection Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Reef Indoor Water Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the café
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and 5 meeting rooms
  • Steps from Reef Indoor Water Park and a 3-minute drive from Advanced Care Hospital of Montana
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 5 meeting rooms are available. Event space at this hotel measures 25005 square feet (2323 square metres) and includes a conference centre. An indoor pool, a vending machine, and an arcade/games room are also featured at the business-friendly Big Horn Resort, an Ascend Collection Hotel. Self parking is free.

Smoking is allowed in designated areas at this Billings hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.
Big Horn Bar – On-site bar. Happy hour is offered.
Shark Shack – This café is located by the pool and specialises in pizza. Open selected days.
Casino – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Big Horn Bar
  • Casino
  • Shark Shack

Things to do

  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (25,005 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's water park is accessible at a surcharge and opening hours vary by season.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Facilities fee: USD 18.00 per person, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Big Horn Billings
Big Horn Resort
Big Horn Resort Billings
Big Horn Resort an Ascend Hotel Collection Member
Big Horn Resort, Ascend Hotel Collection Hotel
Big Horn Resort, Ascend Hotel Collection Billings
Big Horn Resort an Ascend Hotel Collection Member
Big Horn Resort, Ascend Hotel Collection Hotel Billings

Big Horn Resort, an Ascend Collection Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 361 out of 1003 reviews
Rating 8 - Good. 281 out of 1003 reviews
Rating 6 - Okay. 160 out of 1003 reviews
Rating 4 - Poor. 122 out of 1003 reviews
Rating 2 - Terrible. 79 out of 1003 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Clint

Travelled with family
Disliked: Amenities
We stayed here specifically because it is attached to The Reef water park. The park was closed and no notice on the website. When we got up for breakfast they were almost out of everything and nothing got restocked.
Stayed 1 night in Jun 2025

6/10 Okay

Camry

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Carly

Stayed 2 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Rib and chop is right next door, #1 reason I chose this hotel.
Stayed 1 night in May 2025

2/10 Terrible

carrie

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Stephanie

Liked: Property conditions & facilities
Decent place to stay…little old but they are busy renovating..
Stayed 1 night in May 2025

4/10 Poor

Stephanie

Travelled with family, Travelled with pets
Disliked: Cleanliness
pet smell in room
Stayed 1 night in May 2025

6/10 Okay

Tamara

Travelled with family
Friendly staff. Otherwise not great. Not a property we’d stay at again. Super hard beds and pillows, average clean bathroom. Room was good and clean, just not the bathroom. Room also wasn’t ready at check in but just waited about 10 minutes. Pool and Reef not open much.
Stayed 5 nights in May 2025

2/10 Terrible

Nicholas

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Staff was short when we asked questions. If you want the pool don't go here. The pool is part of the water park attached to the hotel and there is an added fee during park hours. The pool has no reliable schedule outside park hours. Overpriced and poor care. I can excuse some renovation but rudeness is not okay.
Stayed 1 night in May 2025

4/10 Poor

Katherine

Disliked: Cleanliness
Stayed 1 night in May 2025

4/10 Poor

Katherine

Disliked: Property conditions & facilities
I have stayed at Big Horn resort many times. Unfortunately, this last time it was a let down. The hotel was under construction and I was not given a heads up. My family was put in an unfinished room, the floor was sticky like soda had been spilt all over it. The bedsheets were not clean. There was trim missing around the closet l, some walls were half painted, fixtures were missing, and the freezer had something forming in it. For $200 a night I expected more, I did complain and were told they were sorry but no other rooms were available.
Stayed 1 night in May 2025

2/10 Terrible

Michael

Stayed 1 night in May 2025

6/10 Okay

Jami

Disliked: Cleanliness
The water park closed 20 minutes early! They turned their clocks forward! They still charge you full price even if it's close to closing!
Stayed 2 nights in May 2025

6/10 Okay

Jason

Water Park?

Why do you advertise & promote the “Water Park” when it’s closed multiple days each week??
Stayed 1 night in May 2025

8/10 Good

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
There was alot of construction going on and many of the other patrons were noisey and nothing was done about the parties behaving this way.
Stayed 1 night in May 2025

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, and the rooms are huge, but construction at 8am in the room next door (on a Saturday morning) was not the most considerate. I'm glad they are fixing the place up, it does need it. The breakfast was good. Location is OK. The draw is the indoor water park, but it's pricey.
Stayed 1 night in Apr 2025

10/10 Excellent

Micah

Stayed 1 night in May 2025

10/10 Excellent

Colter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, room comfort

Construction

Actually a nice place, just undergoing construction, which makes it a little dirtier and noisier than I think it would normally be. Plus the water park is closed down too, which we didnt know about when booking online. Fortunately they did have a small pool and hottub open....but they werent super clean (from construction likely) and they was some kind of machine running making a horrible loud noise, so we did use the hottub, but not for very long, because of it. We would stay again, but call first to see if construction is over and water park is open. I think then, it will be a very nice place. Staff was very friendly.
Stayed 1 night in May 2025

6/10 Okay

Gerald, cody

Travelled with family
Room was well used but clean.
Stayed 1 night in May 2025

4/10 Poor

Brandi, Bozeman

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Advertised amenities were all closed Regular maintenance is lacking No updates to speak of
Stayed 1 night in Feb 2025

6/10 Okay

Karley

Travelled with family and small children
Disliked: Property conditions & facilities
Hotel needs some updating for the price of rooms, also paying for the water park when you are a hotel guest seems crazy. That is the whole reason we stayed there but you still had to pay. Casino is small and only a few updated machines.
Stayed 2 nights in May 2025

4/10 Poor

Kim

Travelled with family
Disliked: Amenities, property conditions & facilities
For 291.00 a night the rooms were extremely noisy and not very nice at all.
Stayed 2 nights in May 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025