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Henann Crystal Sands Resort

5.0 star property

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Photo gallery for Henann Crystal Sands Resort

Exterior
Breakfast area
Lobby
Deluxe Room | In-room safe, desk, laptop workspace, cots/infant beds
On the beach

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Station 1, (In between boat station 1 and D'mall), Boracay Island, Western Visayas, 5608
  • Place, D'Mall Boracay
    ‪3 min walk‬
  • Place, Station 2
    ‪3 min walk‬
  • Place, White Beach
    ‪5 min walk‬
  • Airport, Caticlan (MPH-Godofredo P. Ramos)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, laptop workspace, cots/infant beds

Deluxe Room

8.2 out of 10
Very good
(47 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Premier Room

Premier Room | In-room safe, desk, laptop workspace, cots/infant beds

Premier Room

8.8 out of 10
Excellent
(19 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Premier Room with Direct Pool Access

Premier Room with Direct Pool Access | In-room safe, desk, laptop workspace, cots/infant beds

Premier Room with Direct Pool Access

9.0 out of 10
Wonderful
(6 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Premier Room, Sea View

Premier Room, Sea View | In-room safe, desk, laptop workspace, cots/infant beds

Premier Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room

In-room safe, desk, laptop workspace, cots/infant beds

Premier Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Room

Lobby

Deluxe Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Premier with Sea View

In-room safe, desk, laptop workspace, cots/infant beds

Premier with Sea View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premier Room With Direct Pool Access

Lobby

Premier Room With Direct Pool Access

  • Sleeps 3
  • Free Wi-Fi

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Resort view
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4.6 out of 5, Wonderful, 1,013 reviews
The price is €96
includes taxes & fees
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Henann Palm Beach Resort

About this property

Henann Crystal Sands Resort

This smoke-free hotel features 2 outdoor pools, a full-service spa and a restaurant. WiFi in public areas is free. Other amenities include a fitness centre, a poolside bar and spa services.
Henann Crystal Sands Resort offers 188 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. 50-inch LED televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Boracay Island hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Henann Crystal Sands Resort. During your stay, you're just a quick walk from D'Mall Boracay. Features include free WiFi in public areas, plus 2 outdoor pools and a full-service spa.
  • Free WiFi
  • Drinking and dining options include a restaurant, a swim-up bar and a poolside bar
  • Take a swim in the 2 outdoor pools
  • Indulge with massages at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Steps from D'Mall Boracay and 3 minutes on foot from White Beach
  • Airport shuttle service available for a fee
Henann Crystal Sands Resort offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at the pool bar. WiFi is free in public spaces.

There's an onsite business centre. Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Henann Crystal Sands Resort. An airport shuttle (available on request) is available for a fee.

This 5-star Boracay Island hotel is smoke free.

Henann Crystal Sands Resort has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 7 PM on request

Food and drink

  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Low-height door lock
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To enter the island, all guests must present a printed copy of their hotel booking reservation.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Henann Crystal Sands Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for PHP 350.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: PHP 3185
  • New Year's Eve (31 December) Gala Dinner per child: PHP 1593 (from 5 to 9 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 1900.00 per person (return)
  • Airport shuttle fee per child: PHP 1350 (return), (from 5 to 9 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PHP 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Henann Crystal Sands Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • The total price shown includes a charge for a mandatory gala dinner on 05 February.
  • The total price shown includes a charge for a mandatory gala dinner on 05 February.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Henann Crystal Sands Resort Boracay Island
Henann Crystal Sands Boracay Island
Henann Crystal Sands
Henann Crystal Sands Boracay
Henann Crystal Sands Resort Hotel
Henann Crystal Sands Resort Boracay Island
Henann Crystal Sands Resort Hotel Boracay Island

Henann Crystal Sands Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 506 out of 739 reviews
Rating 8 - Good. 120 out of 739 reviews
Rating 6 - Okay. 62 out of 739 reviews
Rating 4 - Poor. 18 out of 739 reviews
Rating 2 - Terrible. 33 out of 739 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Mary

Liked: Cleanliness, staff & service
The guy on say omelet station in the morning is miserable. He shouldn't be there. When you’re in the hotel field, it should be mandatory to speak English and understand it. The rest of the staff in the lobby were amazing
Stayed 3 nights in Jan 2026

10/10 Excellent

Lance M, Rancho Cucamonga

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel! Very friendly staff, delicious breakfast buffet, great location right on the beach and near tons of restaurants, good pools, amazing onsite massages... absolutely perfect!
Stayed 4 nights in Jan 2026

4/10 Poor

JULIETA, JAMAICA

Business traveller
Disliked: Staff & service
I booked six rooms for our group and we stayed for four days. Each of the four rooms had one occupant only; and the other two rooms had two occupants each. The reservation came with free buffet breakfast for two, for each room. On the day of our checkout, the staff checked each of the six rooms to make sure that nothing was damaged. This is standard practice. We waited at the van for 30 minutes, ready to go to the airport. One of the staff told me that one of the bedsheets or towels had a stain. They charged me PHP100 which I paid just so we can go. This policy should be reviewed.
Stayed 4 nights in Jan 2026

10/10 Excellent

Gregory

Stayed 8 nights in Dec 2025

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Excellent breakfast and dinner buffets. Great location
Stayed 5 nights in Jan 2026

6/10 Okay

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Services staff was great but the breakfast omelette guys need to learn to listen and smile. He was so miserable. He should not be in that position.
Stayed 1 night in Jan 2026

8/10 Good

Teo

Stayed 2 nights in Jan 2026

10/10 Excellent

Maria Dolores

Stayed 3 nights in Jan 2026

10/10 Excellent

William

Stayed 15 nights in Dec 2025

8/10 Good

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. Great location in Boracay and great staff. Dislikes: Upcharge on beverages during events.
Stayed 4 nights in Dec 2025

8/10 Good

Jessica

Stayed 3 nights in Dec 2025

10/10 Excellent

ISABEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good, excellent service from the staff, everybody was very kind, accomodating & respectful, all hallways, rooms, restaurants were very neat & clean, we see staff cleaning every morning & during the day. The food is excellent from buffet to ala carte ordering/menu, drinks are all very good. Rooms are clean & we always see staff clean the pool & sweep the floor specially the hallways from the beach entrance. Overall Hennan Crystal Sands is excellent to stay in
Skypool @night
Stayed 2 nights in Dec 2025

10/10 Excellent

Rodolfo Boy

Liked: Cleanliness, staff & service, amenities
Very nice location for everything I need in that island
Stayed 4 nights in Dec 2025

10/10 Excellent

Jack

Stayed 6 nights in Nov 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view of the pool. However, the room I booked says ‘sea view’ but it only has a partial view of the sea. There is an ongoing construction right beside the hotel as well so a bit noisy during the day. Still a great experience though. Hotel staff are friendly (except the ones at the roof bar who looked tired at 12 noon).
Stayed 5 nights in Dec 2025

10/10 Excellent

Stefanie

Liked: Cleanliness, amenities, property conditions & facilities
Henann Crystal Sands Boracay exceeded my expectations! The resort itself is stunning, the staff were so kind and attentive, and the breakfast buffet was absolutely delicious. I loved the rooftop pool especially for sunset! And the location of the hotel was perfect! A fantastic place to stay!
Stayed 4 nights in Dec 2025

10/10 Excellent

Sueanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was superb. Staff was very friendly and professional. The room was clean and having direct access to the pool was awesome.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend this hotel to anyone looking for a luxury experience. Ocean front, conveniently located next to D’mall along with a bunch of restaurants, great amenities (pools), spotless rooms, and courteous staff. Wish there more events hosted by the hotel but not a big deal. Staff also did a very thorough sweep during the check out process and found my wallet which I was very appreciative about! Will definitely be back next time I visit Philippines (Boracay)!
Stayed 3 nights in Nov 2025

2/10 Terrible

Chantel

Stayed 3 nights in Nov 2025

8/10 Good

Micah

Stayed 1 night in Nov 2025

2/10 Terrible

Princess Mariel

Travelled with family
The only good thing about this hotel is their sky pool. The rooms and service were subpar. We also received an accusatory letter that their cctv saw unregistered guests going in our room with us which wasnt true, i called their desk and they said to disregard it. They have a charge fee if you want a massage service outside the hotel the cost of one massahe itself. I cant justify the price for the overall experience and amenities.
Stayed 2 nights in Dec 2025

10/10 Excellent

Elisangela

Liked: Cleanliness, amenities, property conditions & facilities
Yes!!
Stayed 1 night in Oct 2025

10/10 Excellent

Icy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Top top place. 2nd stay here. Buffet breakfast is great. Very kid friendly. Rooftop pool bar bonus!
Stayed 4 nights in Nov 2025

10/10 Excellent

Tiffany

Stayed 2 nights in Nov 2025

10/10 Excellent

Albert

Stayed 3 nights in Nov 2025