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Henann Crystal Sands Resort

5.0 star property

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Resort view
Deluxe Room | In-room safe, desk, laptop workspace, cots/infant beds
On the beach
Lobby
Breakfast area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Station 1, (In between boat station 1 and D'mall), Boracay Island, Western Visayas, 5608
  • Place, D'Mall Boracay
    ‪3 min walk‬
  • Place, Station 2
    ‪3 min walk‬
  • Place, White Beach
    ‪5 min walk‬
  • Airport, Caticlan (MPH-Godofredo P. Ramos)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, laptop workspace, cots/infant beds

Deluxe Room

8.4 out of 10
Very good
(46 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

View all photos for Premier Room

Premier Room | In-room safe, desk, laptop workspace, cots/infant beds

Premier Room

8.8 out of 10
Excellent
(18 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

View all photos for Premier Room with Direct Pool Access

Premier Room with Direct Pool Access | In-room safe, desk, laptop workspace, cots/infant beds

Premier Room with Direct Pool Access

9.0 out of 10
Wonderful
(6 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

View all photos for Premier Room, Sea View

Premier Room, Sea View | In-room safe, desk, laptop workspace, cots/infant beds

Premier Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

In-room safe, desk, laptop workspace, cots/infant beds

Premier Room

  • Sleeps 3

View all photos for Deluxe Room

Lobby

Deluxe Room

  • Sleeps 3

View all photos for Premier with Sea View

In-room safe, desk, laptop workspace, cots/infant beds

Premier with Sea View

  • Sleeps 2

View all photos for Premier Room With Direct Pool Access

Lobby

Premier Room With Direct Pool Access

  • Sleeps 3

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About this property

Henann Crystal Sands Resort

This smoke-free hotel features 2 outdoor pools, a full-service spa and a restaurant. WiFi in public areas is free. Other amenities include a fitness centre, a poolside bar and spa services.
Henann Crystal Sands Resort offers 188 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. 50-inch LED televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Boracay Island hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Henann Crystal Sands Resort. During your stay, you're just a quick walk from D'Mall Boracay. Features include free WiFi in public areas, plus 2 outdoor pools and a full-service spa.
  • Free WiFi
  • Drinking and dining options include a restaurant, a swim-up bar and a poolside bar
  • Take a swim in the 2 outdoor pools
  • Indulge with massages at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Steps from D'Mall Boracay and 3 minutes on foot from White Beach
  • Airport shuttle service available for a fee
Henann Crystal Sands Resort offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at the pool bar. WiFi is free in public spaces.

There's an onsite business centre. Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Henann Crystal Sands Resort. An airport shuttle (available on request) is available for a fee.

This 5-star Boracay Island hotel is smoke free.

Henann Crystal Sands Resort has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 7 PM on request

Food and drink

  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Low-height door lock
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To enter the island, all guests must present a printed copy of their hotel booking reservation.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Henann Crystal Sands Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for PHP 350.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: PHP 3185
  • New Year's Eve (31 December) Gala Dinner per child: PHP 1593 (from 5 to 9 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 1900.00 per person (return)
  • Airport shuttle fee per child: PHP 1350 (return), (from 5 to 9 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PHP 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Henann Crystal Sands Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • The total price shown includes a charge for a mandatory gala dinner on 16 February.
  • The total price shown includes a charge for a mandatory gala dinner on 16 February.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Henann Crystal Sands Resort Boracay Island
Henann Crystal Sands Boracay Island
Henann Crystal Sands
Henann Crystal Sands Boracay
Henann Crystal Sands Resort Hotel
Henann Crystal Sands Resort Boracay Island
Henann Crystal Sands Resort Hotel Boracay Island

Henann Crystal Sands Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 480 out of 708 reviews
Rating 8 - Good. 116 out of 708 reviews
Rating 6 - Okay. 62 out of 708 reviews
Rating 4 - Poor. 17 out of 708 reviews
Rating 2 - Terrible. 33 out of 708 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Princess Mariel

Travelled with family
The only good thing about this hotel is their sky pool. The rooms and service were subpar. We also received an accusatory letter that their cctv saw unregistered guests going in our room with us which wasnt true, i called their desk and they said to disregard it. They have a charge fee if you want a massage service outside the hotel the cost of one massahe itself. I cant justify the price for the overall experience and amenities.
Stayed 2 nights in Dec 2025

10/10 Excellent

Elisangela

Liked: Cleanliness, amenities, property conditions & facilities
Yes!!
Stayed 1 night in Oct 2025

10/10 Excellent

Icy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Top top place. 2nd stay here. Buffet breakfast is great. Very kid friendly. Rooftop pool bar bonus!
Stayed 4 nights in Nov 2025

10/10 Excellent

Tiffany

Stayed 2 nights in Nov 2025

10/10 Excellent

Albert

Stayed 3 nights in Nov 2025

10/10 Excellent

Kathleen

Stayed 3 nights in Nov 2025

10/10 Excellent

Roma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room by the pool
Stayed 2 nights in Nov 2025

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very respectful staff and the room is always clean.
Stayed 3 nights in Nov 2025

10/10 Excellent

Heidi M

Liked: Cleanliness, amenities, property conditions & facilities
Heidi the Saffaire restaurant manager! And Homer, and Charles! Outstanding service ❤️
Stayed 7 nights in Nov 2025

10/10 Excellent

Hazel

Liked: Cleanliness, amenities, property conditions & facilities
The food in the restaurant is very good, i love the staff, they're nice and courteous, the room is comfortable and the ube colada is delicious!
Stayed 3 nights in Nov 2025

10/10 Excellent

Timothy

Travelled with group
Liked: Amenities
Every thing was excellent and we were very impressed by all services and staff were excellent
Stayed 6 nights in Nov 2025

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was amazing! Eric at Sapphire and Dave at the beach chairs are awesome! Made our stay and experiences 5 stars!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Charles Francis Caranto Rodriguez and Alyssa Ashley Bondad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place!!
Stayed 3 nights in Nov 2025

4/10 Poor

Carina

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

2/10 Terrible

Norman

Disliked: Cleanliness, staff & service, amenities
It's a force majeure so no public transport by air & sea but the hotel stick with their rubbish no refund policy .. No consideration at all ...
Stayed 2 nights in Nov 2025

10/10 Excellent

Loida, Chula Vista

Liked: Cleanliness
Great hotel
Stayed 4 nights in Oct 2025

10/10 Excellent

Nathalie Shane

Liked: Cleanliness, amenities, property conditions & facilities
I like their service, amenities, love the pool bar!
Stayed 3 nights in Oct 2025

10/10 Excellent

Rosha

Stayed 3 nights in Oct 2025

2/10 Terrible

Jessica

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was poorly maintained — both rooms we stayed in had floors covered in dust the moment we walked in. Cleanliness was clearly neglected. The staff’s attitude was also disappointing; friendliness seemed selective, and we never once felt genuinely welcomed. It was hard to ignore the bias between us — a Filipino and Sri Lankan couple — compared to how other foreign guests were treated. The bathroom drainage was substandard for a so-called high-star resort. When we requested a room change due to ongoing construction noise, the front desk staff, Sandra, was unhelpful and insisted we pay extra. She even refused to let us speak to a manager until we demanded it, and only then did she suddenly “find” a solution — conveniently on our last night. Overall, the experience was far below expectations, and the management’s lack of professionalism was unacceptable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Maribeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended 😊
Stayed 3 nights in Oct 2025

8/10 Good

Ramsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around pretty awesome. The biggest draw back is the solicitation outside of the hotel towards the beach... Absolutely ridiculous. Just stay at the hennan Prime. Way better IMO
Stayed 1 night in Oct 2025

10/10 Excellent

Phillipa

Stayed 5 nights in Oct 2025

10/10 Excellent

Phillipa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, walking distance to DMall and lots of restaurant options. The sky pool was amazing! Staff were friendly and helpful would highly recommend this hotel.
Stayed 5 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect ...Thankyou...
Stayed 4 nights in Oct 2025

6/10 Okay

Christine

Liked: Staff & service
Picked this hotel for a 2 night stay in Boracay. The hotel grounds are nice and pools are nice but overall needs some upgrades. The rooms are outaded and shower grout was so dirty. There's also no water bottles in the rooms and they leave you an empty pitcher that you can fill out at a water dispenser, never seen that before. The hairdryer in the room is very old and you have to ask for an iron as each room does not include one. The area outside the hotel is dirty and there are vendors constantly harassing you to sell tours and trinkets. The whole strip in Boracay to be honest needs serious revamping. Such a shame to see so much trash everywhere. The food at the buffet is very ordinary and they have signs that say they will charge you if you leave leftovers which is very weird. The positive things are that the staff is amazing, very helpful and friendly, the beach is stunning and the grounds were kept very clean. One other negative comment is they charge half rate for late check-out when every decent hotel would do it complimentary. They also cut wifi access even though we were staying at the hotel until 5pm for pickup to airport. Definitely not a 4 star hotel but potential to improve a lot of things.
Stayed 2 nights in Oct 2025