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Best Western on the Avenue

2.5 star property

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Photo gallery for Best Western on the Avenue

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Lobby
Fitness facility
Free daily full breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
510 Delaware Avenue, Buffalo, NY, 14202
  • Place, Roswell Park Cancer Institute
    ‪8 min walk‬
  • Place, Shea's Performing Arts Center
    ‪10 min walk‬
  • Place, Kleinhans Music Hall
    ‪11 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(62 reviews)
  • Sleeps 4
  • 2 Queen Beds

Accessible-1 King, Mobility Accessible, Roll In Shower, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Wi-Fi, Mini Fridge, Coffee Maker, Iron And Ironing Board, Walk In Shower

  • Sleeps 2

2 Queen Beds, Non-Smoking, Wi-Fi, Mini Fridge, Coffee Maker, Iron And Ironing Board, Walk In Shower

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Whirlpool, Wi-Fi, Microwave, Refrigerator, Love Seat

  • Sleeps 2

2 Queen Bed Room Wireless Coffee Maker High Speed Internet Access Hairdryer Iron and Ironing Board Smoking

  • Sleeps 4

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About this property

Best Western on the Avenue

Hotel with free breakfast, 5-minute walk to Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site
Along with a 24-hour fitness centre, this hotel has a 24-hour business centre and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a fridge in a common area and a business centre are on-site. Housekeeping is available on request.
Best Western on the Avenue offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western on the Avenue. During your stay, you're just a quick walk from Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site and Kleinhans Music Hall
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A 24-hour fitness centre, a vending machine, and tour/ticket assistance are also featured at Best Western on the Avenue. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Buffalo hotel.

Guests are served a free full breakfast daily from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 7.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 7.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Avenue
Best Western Avenue Buffalo
Best Western Avenue Hotel
Best Western Avenue Hotel Buffalo
Best Western Buffalo
Best Western Hotel Buffalo
Best Western Inn - On The Avenue Hotel Buffalo
Buffalo Best Western
Best On The Avenue Buffalo
Best Western on the Avenue Hotel
Best Western on the Avenue Buffalo
Best Western on the Avenue Hotel Buffalo

Best Western on the Avenue Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Stayed 1 night in Oct 2025

10/10 Excellent

Verne

Stayed 1 night in Oct 2025

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, free parking. Stayed for one night to see a Bills game.
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and nice clean hotel

We stayed one night for a concert. The hotel is very nice and conveniently located to everything. The room was very clean and comfortable. The only thing I didn't like was that the sink is outside the bathroom. Some people might like that but I have never been a fan. Shower was fantastic. I didn't have the breakfast the next morning but some of my group did and they said it was good. I would stay there again.
Stayed 1 night in Oct 2025

6/10 Okay

Nora

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The location was perfect for our stay there. Cleanness of the room could have been better especially the bed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Regina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Super breakfast!
Stayed 2 nights in Sep 2025

8/10 Good

william

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom was dirty, towels were like cardboard. bathroom door lock was broken and didn't close all the way or lock. Window had spiders in it.
Stayed 2 nights in Sep 2025

10/10 Excellent

David Philip Alexander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia didn't send over the virtual card for payment and Farhad was amazing at getting us checked in and staying calm while phoning many different support lines. At the same time he checked others in and was training a new employee. Dude was an absolute beauty.
Stayed 4 nights in Sep 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great, felt very safe. The staff were friendly and helpful. Breakfast had a good selection.
Stayed 1 night in Sep 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

ASHLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly! Great breakfast!
Stayed 1 night in Sep 2025

10/10 Excellent

Alexander, Albany

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with great breakfast, clean rooms, quiet AC unit and friendly staff.
Stayed 1 night in Sep 2025

2/10 Terrible

Stephen

Business traveller
Disliked: Cleanliness, staff & service

Service is not good and ........ not trustworthy

Issues 1) I checked out at 6 am and in my rush, I left a brand new pair of shoes in the room ($200 shoes). When I arrived home less than 24 hr later (and after searching all of my belongings) I called to ask them to send me the shoes. They said no shoes had been found in the room. They first said they were thrown away, then a manager got on the phone and said they didn't find any when they cleaned the room ... BS! Nothing they could do. So, I'm out the brand new $200 shoes. 2) Ironically, I was there for 3 days and the room was not cleaned once, and nothing was updated like towels etc. No mention was made when I checked that cleaning would not be performed and if I wanted them to clean the room. 3) Parking isn't great, but I wouldn't review that if it weren't for #1 and #2. Not sure who stayed in this hotel before and gave it a decent rating, because it's one of the worst I've stayed in, at least from a service standpoint.
Stayed 3 nights in Sep 2025

10/10 Excellent

Britney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Rheda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Standard BW Room.

Standard room - didn’t live the first floor location off the parking lot, or the shower with no door, not the whistle of the gray parrot in the evening. Didn’t have breakfast - looked at it - seemed to be standard buffet fare.
Stayed 2 nights in Sep 2025

8/10 Good

kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly good lighting in room good breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

salem

Stayed 1 night in Jun 2025

8/10 Good

diana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything o.k.for 3 star's hotel,
Stayed 1 night in Aug 2025

10/10 Excellent

Mayflor, Gurnee

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly appreciated the outstanding flexibility and accommodations they provided us. The room was not only clean but also incredibly spacious. And let's not forget, the breakfast food was simply amazing!
Stayed 1 night in Aug 2025

10/10 Excellent

Tatsiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Troy is a super star!
Stayed 1 night in Aug 2025

10/10 Excellent

Jonah

Stayed 1 night in Aug 2025

2/10 Terrible

Stacey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025