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Hotel Aqua Palace

4.0 star property

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Photo gallery for Hotel Aqua Palace

Land view from property
Deluxe Twin Family Room, Ocean View | 1 bedroom, blackout curtains, free WiFi, bed sheets
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Land view from property
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Bar
  • Room service
  • Gym
  • Breakfast available

Explore the area

Map
225, Gwanganhaebyeon-ro, Suyeong-gu, Busan, Busan
  • Gwangalli Beach
    ‪1 min walk‬
  • Shinsegae Centum City
    ‪3 min drive‬
  • Haeundae Beach
    ‪5 min drive‬
  • Busan (PUS-Gimhae)
    ‪20 min drive‬

Room options

View all photos for Family Twin Room (No view)

Family Twin Room (No view) | 1 bedroom, blackout curtains, free WiFi, bed sheets

Family Twin Room (No view)

  • 22 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Deluxe Double Room, Ocean View

Deluxe Double Room, Ocean View | View from room

Deluxe Double Room, Ocean View

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Family Room, Ocean View

Deluxe Twin Family Room, Ocean View | 1 bedroom, blackout curtains, free WiFi, bed sheets

Deluxe Twin Family Room, Ocean View

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room (Ondol)

Family Room (Ondol) | 1 bedroom, blackout curtains, free WiFi, bed sheets

Family Room (Ondol)

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • Sleeps 4
  • 1 Single Futon

View all photos for Double Room (No view)

Double Room (No view) | 1 bedroom, blackout curtains, free WiFi, bed sheets

Double Room (No view)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Aqua Palace

Bayside hotel with full-service spa and free valet parking
Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and spa services.
Hotel Aqua Palace offers 112 accommodations with complimentary bottles of water and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Public bath/onsen services include an indoor public bath.
During your stay at Hotel Aqua Palace, you're just a quick walk from Gwangalli Beach. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym and a golf driving range
  • Steps from Gwangalli Beach and a 3-minute drive from Shinsegae Centum City
  • Local-area shuttle service available for a fee
Hotel Aqua Palace offers its guests a full-service spa, a health club, and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a business centre on site. Spa services, multilingual staff, and complimentary newspapers in the lobby are also featured at Hotel Aqua Palace. Self parking and valet parking are free.

This 4-star Busan hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.
Japanese Restaurant – This restaurant only serves dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: KRW 25,000 for adults and KRW 20,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Japanese Restaurant

Things to do

  • Full-service spa
  • Golf driving range
  • Health club
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • On the bay
  • Pool loungers

Full-service spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 21 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KRW 33000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately KRW 25000 for adults and from KRW 20000 for children
  • Rollaway bed fee: KRW 33000.0 per night
  • Pool fee: KRW 40000 per day
  • Spa fee: KRW 12000 per day
  • Facilities fee: KRW 20000 per person, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 March and close on 31 December.
  • Pool access available from 9:00 AM to 9:00 PM

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Aqua Palace Busan
Hotel Aqua Palace
Hotel Aqua Palace Busan
Aquapalace
Hotel Aqua Palace Hotel
Hotel Aqua Palace Busan
Hotel Aqua Palace Hotel Busan

Hotel Aqua Palace Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 239 out of 793 reviews
Rating 8 - Good. 258 out of 793 reviews
Rating 6 - Okay. 153 out of 793 reviews
Rating 4 - Poor. 77 out of 793 reviews
Rating 2 - Terrible. 66 out of 793 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pandian Suppiah

Liked: Cleanliness, staff & service

Beautiful stay

It was directly opposite the beach and bridge. Nearby a lot restaurants. The room walls need a make over. Nearby cherry blossom road. Easy to take a cab to move around.
Stayed 4 nights in Mar 2025

4/10 Poor

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deception, this hotel needs some love

The only great thing about the hotel is the view and the location. As a foreigner tourist, I don't recommend going there, the staff service was cold and rude. They don't speak any English. They charge 20 000 Korean won to use the gym per person as it was never said anywhere in the booking site. The lady was pressuring us to pay now. The hotel is not a 4 star hotel in any way. The reception hall feels like a cold shopping mall. The only nice thing about the room is the view, the bed was not comfortable and the room is pretty in bad shape. This hotel needs some renovations the elevator was rusty. I recommend paying a little more and going elsewhere!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathlene

Travelled with partner
Liked: Cleanliness, amenities
Location was perfect
Stayed 4 nights in Mar 2025

10/10 Excellent

DongHan

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious and well managed
Stayed 2 nights in Mar 2025

4/10 Poor

Jahleel

Stayed 3 nights in Mar 2025

10/10 Excellent

Donnell

Liked: Cleanliness, staff & service, property conditions & facilities
It was beautiful
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

hyekyung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view was wonderful and room condition was good. But the bath room had a strong smell of drain.
Stayed 2 nights in Oct 2024

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with a good view of Gwangalli Bridge. Across the street from the beach. Comfortable bed and blankets. A bit of a walk to subway. Did not try pool facilities as it was extra and you need a rashguard.
Stayed 2 nights in Oct 2024

6/10 Okay

Duk

Travelled with family
Liked: Room comfort
Stayed 1 night in Oct 2024

8/10 Good

Anton

Travelled with family
Liked: Room comfort

All good except the bathroom smell (really bad)

Location was amazing and the room was clean. I only have one complaint, which is the chronic sewage smell in the bathroom. I’m not sure whether is was just our bathroom but the smell was absolutely horrible.
Stayed 1 night in Oct 2024

2/10 Terrible

Nina, Pacifica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great for the drone show on saturday. The view of the beach is amazing. That is where the good ends. The beds was a box spring!! When we asked to change rooms to a real bed since we both have back issues they said all the beds were the same. We were looking in the open rooms and saw they were not the same. Then they said come back at noon (and waste our entire morning). So we came back at noon and they were still trying to give us a room with a box spring. Finally we took pictures of the two types of beds and they said upgrades will cost us. We get nervous bc they fought us so hard on changing but it was only $14 usd for 2 nights!!!! Ugh. Why fight with us and not offer the upgrade first? The pools are not included and each pool is a separate charge per person/ per day ($22 more… way more expensive than a room upgrade). There is no onsite laundry. They did hook us up with one free day at the pool after we bought a one use pass for our trouble but the pool was full of slimy algae. So frustrating!
Stayed 3 nights in Oct 2024

6/10 Okay

Shree

Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Stains, uncomfortable bed, bad smells

The bed was painful to lay on. The room was dirty, the walls were dirty, the cushions had stains everywhere. It is very loud, you can hear each person in the hall and room on either side. The hallway smelled like rotten trash. The windows with the ocean view were covered in a dirty film from not being cleaned on the outside that made viewing difficult. We checked out and did not complete our stay. This room was not as represented in pictures or as described. It was false advertising. This was the most disappointing stay and I am not trusting of hotels.com representation.
Stayed 2 nights in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
It was right on the beach and convenient to everything. We enjoyed our stay. The staff was very accommodating. Thank you for a wonderful stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Reetesha

Stayed 1 night in Jun 2024

8/10 Good

Rose

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property outside looked old but the rooms are clean and somewhat modern looking. I would prefer for them to hv a shower curtain as I don’t like the bathroom to be wet after each showers. After walking around Busan, I personally like the vibe in Haeunda better. Very chill and colourful.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view of ocean and bridge. Close to lots of great restaurants and cafes. At the step of beach. Can’t speak highly enough about this hotel.
Stayed 1 night in Mar 2024

8/10 Good

Jurgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Great beach views

Great views. Great location Hotel as described. Overall very happy with what I got.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ida Pratignjo

Stayed 3 nights in Mar 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Enjoyed it very much

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place, language difficulties.

This hotel was super nice and I would definitely come back here. Points to mention: - Sauna/Jjimjilbang: You get 30% off the prices while staying here, but you do have to pay to enter. So, just a heads up if you expected it to be included. - Hotel staff: The day we checked in was fine and there was a good English speaker, but the rest of the stay was iffy. Most of them had very limited english skills as well as the staff that manned to spa side of the desk. So, expect to be treated bluntly 😅. Have Google translate ready and I wish you the best. Overall, super nice hotel and I would definitely stay here again with the convenience and big spa right there even though we needed to pay each use. Worth it in the end with affordable room rates.
Stayed 3 nights in Nov 2023

8/10 Good

Altantsetseg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel's service so nice!
Stayed 2 nights in May 2023

2/10 Terrible

Catherine

Stayed 2 nights in Apr 2023